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DoubleTree by Hilton Oak Ridge - Knoxville

Expedia.comUS$ 109*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 114*
US$ 109*
US$ 114*
US$ 110*
US$ 114*
US$ 109*
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DoubleTree by Hilton Oak Ridge - Knoxville
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630 Reviews from our TripAdvisor Community

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Showing 619: English reviews
Start your review of DoubleTree by Hilton Oak Ridge - Knoxville
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winston salem, United States
Reviewed 4 days ago NEW

Not enough wait staff for the size of our party and they knew we were coming. The rooms were clean but not worth the price. The house keeping and front desk were friendly. We were there for a wedding but would have chosen another hotel.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Elyn H
Coral Gables, Florida
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

We were traveling from Chicago before headed to NC for a brief stay during our move. My sister a Hilton Gold member knows how to find nice hotels. Traffic was horrible on 75 South! My sister tipped us off. First off, the customer service was excellent. The women warmly greeted us. For me, when I see consistency across the board...

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Helpful?
3Thank Lori B
About Hotel's Favourite Review
GretchenJ, General Manager at DoubleTree by Hilton Oak Ridge - Knoxville, responded to this review

How nice it is for you to take the time to find such kind and appreciative words for our team and hotel! I really appreciate them and cannot wait to share them with my entire team. It is guests like you, who make what we do every day, worthwhile. Thank you, thank you, thank you and we look forward to...

South Bend, United States
Reviewed 1 week ago

Great hotel and staff. They took great care of me and even gave me a sympathy card as I was staying while my father was battling cancer back home. Only wish it had a hot tub and it would be perfect! They should just put one on the deck of the pool area so you can warm up after a...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
3Thank Kevin K
Henrico, Virginia
Reviewed 1 week ago

Hotel and room were typical of brand. Did not have time to see indoor/outdoor pool. Even though hotel was on main street and room faced the street, area was very quiet. LOTS & LOTS of large grassy area to walk a dog. Had issues with wi-fi, but figured it out quickly. Non-refundable pet fee almost doubled the room rate. :(

Review collected in partnership with DoubleTree by Hilton
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Helpful?
3Thank fancypawz
Manassas, Virginia
Reviewed 1 week ago

You can tell it's an older hotel that's been updated/ renovated. There the only hotel in oak Ridge that would accommodate dogs. We did have an issue with the towels. Several nights we received stained /dirty towels. We complained the first time it happened the hotel gave us free breakfast but then it happened again. We didn't say anything cause...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
3Thank Patrice P
GretchenJ, General Manager at DoubleTree by Hilton Oak Ridge - Knoxville, responded to this review

I can assure you that we strive to be much better than "just ok". Please do not hesitate to reach out to any team member about anything less than perfect while our guest. We want all of our guests to be comfortable at our hotel and to leave happy. I am thankful to hear that our team members felt empowered...

Reviewed 1 week ago

This place looks modern, but it has been a fixture in Oak Ridge for many years. The first time I stayed there was when it was called the the Garden Plaza 30 years ago. It's still probably the nicest full service hotel in Oak Ridge in my opinion. I've held or attended several events in their meeting rooms. The somewhat...

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Helpful?
3Thank Pete B
GretchenJ, General Manager at DoubleTree by Hilton Oak Ridge - Knoxville, responded to this review

First and foremost, thank you for your loyalty!! I have had the pleasure of working here for the past 23 years, so I remember the Garden Plaza well. I did want to take this opportunity to let you know that our guests receive complimentary passes to Maxxed Out gym which is located .3 miles from the hotel on the same...

Reviewed 3 weeks ago

This hotel features very nice rooms with comfortable beds. The staff is always friendly and helpful. Pet friendly and welcomes all breeds. The restaurant down stairs has good food and makes it easy to come in at night, eat, and walk right back to your room. Best hotel in Oak Ridge, plus price is affordable.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
3Thank NicholeEldridge
GretchenJ, General Manager at DoubleTree by Hilton Oak Ridge - Knoxville, responded to this review

Thank you for your 5 star review of our hotel. I appreciate you taking the time to let the world know how special our hotel and its restaurant are. We look forward to your next visit with us and thank you again.

Walled Lake, Michigan
Reviewed 4 weeks ago

Staff was great!!! Food was delicious...catering staff knows how to make a party happen, breakfast must..eggs benedict...oh so yummy and Josh makes wonderful cocktails!!! I would definitely stay here again and rent a room for your catering events!!!! And nice walking behind the building and to the left, small nicely landscaped industrial area.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
3Thank L2895AGkid
GretchenJ, General Manager at DoubleTree by Hilton Oak Ridge - Knoxville, responded to this review

Thank you for taking the time to rate us so highly on TripAdvisor. I appreciate you bragging about our catering team, they are truly top-notch hospitality professionals. It was our honor to host such an exciting event with your family. Thanks again and we hope to see you again soon!

Cape Cod, MA
Reviewed 4 weeks ago

Clean room, great staff, would highly recommend. One of the best mattresses I have ever slept on. Staff was attentive and oh so friendly. Bar and restaurant were top notch. Highly recommend you try the biscuits and gravy!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
3Thank John L
GretchenJ, General Manager at DoubleTree by Hilton Oak Ridge - Knoxville, responded to this review

Thank you for the shout outs! We are very proud of our hotel and thankful to have you as one of loyal guests. I hope you return soon!

Knottsville TN, United States
Reviewed 4 weeks ago

I have stay at another hotel in the area and i will only stay here going forward. Enjoy staying here. Staff was outstanding.. Restaurant food was very good The room was well kept.The cookies are great

Review collected in partnership with DoubleTree by Hilton
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Helpful?
4Thank T5780TGpaulh
GretchenJ, General Manager at DoubleTree by Hilton Oak Ridge - Knoxville, responded to this review

Thank you for your kind words about our hotel and its team. We appreciate your business and will work very hard to keep it. Your loyalty to us is also appreciated. Have a great weekend!

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
The DoubleTree by Hilton Hotel Oak Ridge – Knoxville in the heart of Oak Ridge, Tennessee, 11 miles west of Knoxville, is Oak Ridge's premiere, full service hotel. Our modern hotel is adjacent to the American Museum of Science and Energy and Oak Ridge Associate Universities. Knoxville's McGhee Tyson Airport (TYS) is 30 minutes away by car. ... more   less 

Additional Information about DoubleTree by Hilton Oak Ridge - Knoxville

Address: 215 S Illinois Ave, Oak Ridge, TN 37830-6204
Region: United States > Tennessee > Oak Ridge
Price Range: ₹ 6,723 - ₹ 14,027 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — DoubleTree by Hilton Oak Ridge - Knoxville 3*
Number of rooms: 167
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Expedia, Hotels.com, Priceline, Booking.com, Hotwire, Cancelon, TripOnline SA, getaroom.com, HotelQuickly and Hotel.de so you can book your DoubleTree by Hilton Oak Ridge - Knoxville reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton Oak Ridge - Knoxville Hotel Oak Ridge
Doubletree Oak Ridge
Oak Ridge Doubletree
Hotel Style:
#2 Business Hotel in Oak Ridge
#3 Romantic Hotel in Oak Ridge
#4 Family Hotel in Oak Ridge
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Oak Ridge - Knoxville staff and other travellers.
1 question
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Portland, Maine
3 months ago

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Questions? Get answers from DoubleTree by Hilton Oak Ridge - Knoxville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try for a room facing toward the back and away from Illinois Avenue.”
PeteB811, 10 May 2017 | Read review
“As for high floor, and nice light.”
  • Beds are very comfortable!
  • TV, desk and lounge chair.
  • Clean and spacious bathrooms
675lorib675, 4 May 2017 | Read review
“Food within easy walking distance if you prefer non-hotel options.”
decommman, 1 Mar 2017 | Read review
“Ask for a room with odd numbers it will be facing away from the main road, less noise”
Shelia1017, 28 Nov 2016 | Read review
“even numbered rooms face the park behind the property”
globetrotter4949, 21 Oct 2016 | Read review
5 of 5
Expedia.com
US$ 109* /night
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PricelineUS$ 109
getaroom.comUS$ 114
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Prices are for 1 room, 2 adults
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