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DoubleTree by Hilton Oak Ridge - Knoxville

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DoubleTree by Hilton Oak Ridge - Knoxville
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606 Reviews from our TripAdvisor Community

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Showing 595: English reviews
Knoxville, Tennessee, United States
Reviewed 4 days ago NEW

A dining experience is great at Doubletree - always ask for Jean! She is amazing. We also did a Wine tasting here and Walter was incredible. We eat here about once a week and we enjoy the service and the food so much!

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Helpful?
1Thank Leslie E
Franklin, Tn
HOTEL’S FAVOURITE REVIEW
Reviewed 26 September 2016

My family, grandkids and all stayed at the Doubletree for the Tennessee vs Florida game. It was so hot we had to leave the tailgate because the toddlers were not happy tailgaters! We arrived at the hotel and the staff was very pleasant. The rooms were very clean and well equipped. We watched the game in the bar area and...

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Helpful?
5Thank Mickey1954
About Hotel's Favourite Review
GretchenJ, General Manager at DoubleTree by Hilton Oak Ridge - Knoxville, responded to this review

Wow! This is exactly the kind of review we love to read! It was a great weekend in East Tennessee and I am glad that you enjoyed every amenity our hotel has to offer. We look forward to being of service to you and your entire family during any return visits to our beautiful area of this great country. Go...

Myrtle Beach, South Carolina
Reviewed 1 week ago

We were pleased with our stay at this Double Tree. We received an excellent clean and convenient room at an agreeable price. The staff were friendly and helpful. The beds were clean and very comfortable. The shower was outstanding! The bar and restaurant were convenient. The parking lot was ample and easily accessed. We would return here, but I was...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank JimOwens
Reviewed 1 week ago via mobile

Not a bad place to stay for a business trip. Hotel is clean, set up well, and has all things needed for business travel. Happy with that. Eat dinner and had drinks at the bar and the bartender was not very inviting. She cards me, at 36 and dressed in business attire. Which, I get to some degree if it's...

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Helpful?
1Thank Kevin P
GretchenJ, General Manager at DoubleTree by Hilton Oak Ridge - Knoxville, responded to this review

Thank you for your nice compliments about our hotel. It is our company policy that we ask for identification from everyone who purchases an alcoholic beverage in our establishment. I apologize for any inconvenience this may have caused. I will personally address your comments. We appreciate your business and feel free to contact me personally at anytime if I can...

Parma, O
Reviewed 2 weeks ago

Overall the hotel is clean and comfortable and very adequate for a business trip. Staff is very nice and helpful. However, some of the rooms have peeling paint/wall paper or cracked bathroom doors. Restaurant is mediocre at best but there are plenty of places to find meals very near the hotel. Rooms do need to be upgraded but I would...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank Anthony M
GretchenJ, General Manager at DoubleTree by Hilton Oak Ridge - Knoxville, responded to this review

Thank you for the compliments about our hotel and its team. I will share your comments with my maintenance/Engineering team so they can get right on any repairs immediately. We are continuously improving our hotel for our guests. I am surprised that you were not impressed with our restaurant. We receive rave reviews on our food and we enjoy a...

Cleveland Tn.
Reviewed 3 weeks ago

Great location, and the staff, excellent as always.Came to Oak Ridge for a business meeting chose DoubleTree for thier fantastic service and amenities. the indoor outdoor heated pool was great after a long day at work. Thanks DoubleTree.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
3Thank michaeltO2466QN
GretchenJ, General Manager at DoubleTree by Hilton Oak Ridge - Knoxville, responded to this review

You are welcome and thank you! It is my honor to be the leader of such a fantastic group of hospitality professionals and we are thankful for guests like you who take the time out of their busy day to let everyone know. Have a great week and we look forward to being of service to you during your next...

Tsukuba, Japan
Reviewed 4 weeks ago

It is a very good hotel. My stay at this time was very good as usual. Good room, good meal and stable wifi with well trained staff members. Best one for business stay at Oak Ridge. Fitness Center at 3rd floor was a bit narrow. However no problem since I was only one user, always.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
2Thank TRIM-LINDA
GretchenJ, General Manager at DoubleTree by Hilton Oak Ridge - Knoxville, responded to this review

Thank you for your nice review of our hotel and its team! We appreciate you! I did want to let you know that we give out complimentary passes to a gym located just .3 miles from us and on the same side of the street. Just inquire at the front desk and they will be happy to accommodate. Thanks again...

North Georgia
Reviewed 16 January 2017

Great service as I would expect from Doubletree. Staff was friendly and breakfast was best at any hotel we've stayed. Unfortunately this hotel is in great need of updating. Would not stay again until mattresses are replaced.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
2Thank geev2017
GretchenJ, General Manager at DoubleTree by Hilton Oak Ridge - Knoxville, responded to this review

Thank you for your candid feedback. I rarely hear any complaints about our bedding, usually it is just the opposite. We are continuously updating our property and I sincerely hope you will give us another opportunity to show you just how many are in our very near future.

Townsend, Tennessee
Reviewed 14 January 2017

Local business needs require us to stay here a lot. The hotel is very clean. Staff is always very professional. The furniture is beginning to show its age in some rooms, but still very nice. Other hotel options are available, but I prefer this one in Oak Ridge.

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Helpful?
2Thank toskeysam
GretchenJ, General Manager at DoubleTree by Hilton Oak Ridge - Knoxville, responded to this review

Thank you for your loyalty to our hotel. I appreciate your nice comments about our team and we look forward to your next visit.

Nashville
Reviewed 10 January 2017

I just wanted to say that the service was just awesome from the first day till the last day that I checked out. The service at the bar with Mrs. Jade was sample GREAT!!!!! Thanks so much to the whole staff and Mrs. Robin Team behind the desk.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
2Thank Eddie B
GretchenJ, General Manager at DoubleTree by Hilton Oak Ridge - Knoxville, responded to this review

What a joy it was for me to read your review on TripAdvisor. Thank you so much for singling out two superstars on our team. They are both important assets to our hotel and we are appreciative of your comments about them. They will be rewarded for their efforts and we look forward to being of service to you in...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
The DoubleTree by Hilton Hotel Oak Ridge – Knoxville in the heart of Oak Ridge, Tennessee, 11 miles west of Knoxville, is Oak Ridge's premiere, full service hotel. Our modern hotel is adjacent to the American Museum of Science and Energy and Oak Ridge Associate Universities. Knoxville's McGhee Tyson Airport (TYS) is 30 minutes away by car. ... more   less 

Additional Information about DoubleTree by Hilton Oak Ridge - Knoxville

Address: 215 South Illinois Ave., Oak Ridge, TN 37830
Region: United States > Tennessee > Oak Ridge
Price Range: ₹ 6,923 - ₹ 11,425 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — DoubleTree by Hilton Oak Ridge - Knoxville 3*
Number of rooms: 167
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Travelocity and Hotels.com so you can book your DoubleTree by Hilton Oak Ridge - Knoxville reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton Oak Ridge - Knoxville Hotel Oak Ridge
Doubletree Oak Ridge
Oak Ridge Doubletree
Hotel Style:
#2 Business Hotel in Oak Ridge
#3 Romantic Hotel in Oak Ridge
#4 Family Hotel in Oak Ridge
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Oak Ridge - Knoxville staff and other travellers.
1 question
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Portland, Maine
26 days ago

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Questions? Get answers from DoubleTree by Hilton Oak Ridge - Knoxville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with odd numbers it will be facing away from the main road, less noise”
 of 5 bubbles Shelia1017, 28 Nov 2016 | Read review
“even numbered rooms face the park behind the property”
 of 5 bubbles globetrotter4949, 21 Oct 2016 | Read review
“Higher floors seem better”
 of 5 bubbles 175wardd, 25 Sep 2016 | Read review
“5th floor is concierge level and 4th floor is HiltonHonors level. The even numbers face the pool.”
 of 5 bubbles IowAndrew, 11 Sep 2016 | Read review
“higher floors and the north facing wing, away from street and away from sun”
 of 5 bubbles retireetraveller47, 12 Jul 2016 | Read review
5 of 5