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Comfort Inn Oak Ridge - Knoxville

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Traveller (2)
Room & Suite (21)
Dining (8)
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Overview
  • Excellent71%
  • Very good19%
  • Average5%
  • Poor3%
  • Terrible2%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Suites
2 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (229)
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159
45
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7
5
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LanguageEnglish
159
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13
7
5
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All reviewsfront deskexcellent accommodationsthe breakfast areanice lobbynight clerka great place to staychoice hotelscleaning staffwalking distancehome away from homewonderful hotelwould definitely stay here againhotel staffexcellent stayfirst floorhot breakfastfree breakfast
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1 - 5 of 229 reviews
Reviewed 9 April 2018

I pre-booked, and pre-payed, this hotel to attend a funeral upon arrival a notice was taped to the arrival desk stating that the water system was turned off for repairs.There was no pre-notice of this problem. There was no offer of a refund, booking at...More

Thank Harry K
Response from ComfortInnoakridge, General Manager at Comfort Inn Oak Ridge - KnoxvilleResponded 10 April 2018

Dear Harry, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of the entire team, I would like to apologize for failing to meet your expectations. Your satisfaction is important to us. Unfortunately, when...More

Reviewed 11 March 2018

First, despite the title in Trip Advisor, this hotel is in Oak Ridge, not Knoxville. As pointed out by other reviewers, the hotel is under renovation, and showing its age but it kept very clean, and everything in the room was updated and worked well....More

Thank Dave C
Response from ComfortInnoakridge, General Manager at Comfort Inn Oak Ridge - KnoxvilleResponded 13 March 2018

Dear Valued Guest, Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Christine Willoughby

Reviewed 5 March 2018 via mobile

My family and I stayed here over the weekend and found it to be a nice hotel. We were on the 2nd floor. The staff was very courteous and our room was clean and neat. Both mattresses were very hard and one squeaked every time...More

Thank jmp4801
Response from ComfortInnoakridge, General Manager at Comfort Inn Oak Ridge - KnoxvilleResponded 6 March 2018

Dear jmp4801, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We strive each day to ensure our team is focused on providing a clean, comfortable stay and deliver exceptional hospitality service to our guests. We...More

Reviewed 2 March 2018

The hotel is in the middle of updating. They started on the 5th floor and when we were there they were working on the 3rd floor. Our room was on the first floor and you could see it needed serious updating. I had no internet...More

Thank marydW2173UQ
Response from ComfortInnoakridge, General Manager at Comfort Inn Oak Ridge - KnoxvilleResponded 2 March 2018

Dear marydW2173UQ, On behalf of the entire team, I would like to apologize for failing to meet your expectations. Your satisfaction is important to us. As you noted, we are in the process of renovations. Unfortunately, during that time it does cause some setbacks and...More

Reviewed 22 January 2018 via mobile

The young girl DiAnna was very kind and helpful, we had trouble with our keys when we initially checked in and she was very patient with our running back and forth trying new keys and new rooms. The breakfast did not serve a lot of...More

Thank Donna K
Response from ComfortInnoakridge, General Manager at Comfort Inn Oak Ridge - KnoxvilleResponded 24 January 2018

Dear Donna, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of the entire team, I would like to apologize for failing to meet your expectations. Your satisfaction is important to us. We are...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Pool
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Meeting Rooms
Banquet Room
Self-Serve Laundry
Breakfast included
Conference Facilities
Breakfast Available
Dry Cleaning
Laundry Service
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Outdoor pool
Details
Price range
US$ 77 - US$ 147 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Family Rooms, Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 77 - US$ 147 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Family Rooms, Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (2)
Room & Suite (21)
Dining (8)
Pool & Beach (5)
Business Centre & Event Rooms (4)
Questions & Answers
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Robin B
7 August 2017|
Answer
Response from ComfortInnoakridge | Property representative |
We do not allow any pets other than service animals.
0
Votes
Room Tips
"All seem fine"
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"We stayed on 2nd floor which was great. Elevator is slow going up and down."
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"Go to the Hampton"
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"We weren't conscious of noise anywhere in the building. Two of us aren't young, but we still manage..."
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