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This is your standard holiday inn. The breakfast is very subpar, the rooms are clean, the location is right in the middle of a bunch of lower quality hotels. It's in a safe area.
The pool is horrendous: They actually crank the heat...More
1 Thank MatthewRix
Response from hixnewport, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newport SouthResponded 6 September 2016
Thank you for your comments. I am glad that your room was clean and that you were in a safe location. I apologize that our pool was not to your satisfaction. The water temperature is always at 83 degrees. I would also appreciate further information...More
Reserved on line. Upon arrival, the room was ready and check in was quick. The room linens were fresh but the room was not adequately cleaned. The tops of the furniture had not been wiped down as there were water marks from previous guest. The...More
Thank Renea J
Response from hixnewport, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newport SouthResponded 30 August 2016
Thank you for your comments. I apologize that your stay was not up to our normal standards. We will be using the information you provided to make decisions in different programs we will put in place. I hope the next time you are in the...More
We were looking for a place to stay off the highway and found this nice hotel. It was clean and the beds were very comfortable. The clerk at the desk was very friendly and hospitable. We did not have the breakfast because we slept in...More
Response from hixnewport, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newport SouthResponded 22 August 2016
Thank you for the amazing comments. I am happy to hear that you had a good night's sleep and was well rested for your trip home. Thank you for the opportunity to serve you.
New, clean and inviting. Room was large and beds very comfortable. The free breakfast was like most but the selection was fresh and adequate. The pool was clean and refreshing. It is open until 10pm. Mountain views everywhere.
Thank Chad S
Response from hixnewport, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newport SouthResponded 27 July 2016
Thank you for the kind comments. I am glad to hear that you enjoyed your stay and our beautiful Smoky Mountains. It was an honor to have you as our guest, and we look forward to your next visit.
Nice hotel, but showing some signs of wear such as carpet stains and nicks on the desk. A significant upgrade would be cement to the parking area instead of stepping stones. Pretty hard to pull a suitcase over stepping stones. The pool was clean and...More
Response from hixnewport, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newport SouthResponded 14 July 2016
Thank you for your comments. We are hoping to make some improvements to the stepping stones within the next few months. It is nice to hear that you were able to rest. Hopefully you will be able to enjoy the pool on your next trip.
US$ 86 - US$ 117 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Holiday Inn Express Hotel And Suites Newport South