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Sheraton Grand Nashville Downtown

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#27 of 154 Hotels in Nashville
Certificate of Excellence
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Sheraton Grand Nashville Downtown
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1,180 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Grand Nashville Downtown
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Showing 1,154: English reviews
Renton, Washington
Reviewed 31 October 2015

It was a good value for 10,000 Starpoints but I would not pay full price to stay here again. The good: - Impressive courtyard style interior, just sitting in the lobby looking up is fun - Attentive, helpful staff - Walking distance to Broadway nightlife but no so close you can hear the noise The bad: - Billing problems; this...

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Helpful?
1Thank Jeff H
Doug V, General Manager at Sheraton Grand Nashville Downtown, responded to this review

Dear Jeff H, Thank you taking the time to write us a review. We know you have many choices when deciding where to stay in Nashville, and are very grateful that you gave us a chance. I appreciate your compliments about our architecture, and I am so glad that you liked your room and our location. Thank you, as well,...

Las Vegas, Nevada, United States
Reviewed 30 October 2015

This hotel is the perfect location. Staff is friendly, knowledgable and always willing to give help and make your stay the best it can be. Lobby bar is fun and service here is great. I highly suggest this to anyone going to Nashville.

Review collected in partnership with this hotel
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1Thank Phyllis A
Tampa
Reviewed 30 October 2015

I travel for a living and this hotel is close to perfect. The staff is friendly, the newly renovated hotel is beautiful, and the amenities are great. As a platinum Starwood member I get the use of the Concierge room and it is first rate. Great hotel!!!

Review collected in partnership with this hotel
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Helpful?
Thank rpunture
Nashville, Tennessee
Reviewed 28 October 2015

I have been staying here for more many years. The hotel always had a great staff and excellent location but the hotel was getting very tired. The new renovations are outstanding. The rooms have new bathrooms, beds, tvs, everything! The lobby and bar are excellent. One of the top Sheraton lounges anywhere with great food and super friendly staff. Highly...

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Thank Nashvillebuff
Kansas City, Kansas
Reviewed 28 October 2015

Hotel was great. Staff made a mistake and for some reason just can't get it right. Room reserved on agencies card, I presented mine when we showed up to pay, they charged us 5 times between the 2 cards for a 2 night stay! Not happy and it's still not resolved. Very unprofessional for a high priced hotel.

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Thank tjm448
Brighton, Michigan
Reviewed 28 October 2015

Stayed with a friend who had mtg here. Very friendly staff, nice, large well-kept spacious room, nice decor, quick room service. Can walk to many area sights such as farmer's market, Ryman, Broadway bars/music

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Thank travelwhenIcan67
windsor
Reviewed 28 October 2015

this property is amazing from the location to the lobby bar to the staff absolutely amazing. If i ever visit Nashville again i would stay here 100% but they are much better places to visit then. A little expensive but overall great

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1Thank Filip R
Pittsburgh, Pennsylvania
Reviewed 27 October 2015

The room was beautiful, clean, and trendy. It also had nice views. The lobby was gorgeous. The staff was courteous and knowledgeable. I will definitely be back to this city and plan on staying in the hotel.

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Thank lexib537
Florence, AL
Reviewed 27 October 2015

It's a little bit of a trek to Broadway or 2nd Street, but that's not a bad thing. The rooms were quiet. From the looks of things there's been a recent remodel. That odd blue chair wasn't particularly comfortable but kind of cool looking. The breakfast buffet was $17.95 a person, and quite a spread. I have some food sensitivities,...

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Thank Americana29
Elgin, Illinois
Reviewed 27 October 2015 via mobile

I visited Nashville over the weekend with a group of friends. There was a block of rooms and when I had called before arriving there was no known reservations under the reservers' name. I had called numerous times to change it under my name and credit card with no success. Upon arrival, there was a room under my name and...

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Helpful?
Thank Katy V

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sheraton Nashville Downtown's multi-million dollar transformation, conceptualized by New York-based designer Anna Busta, is unlike any other hotel in Nashville. Guests will not only experience brand new guest rooms, but a completely transformed lobby, reception area, wine bar, and meeting space. 25 Million Dollar renovation - completed Spring of 2014. ... more   less 

Additional Information about Sheraton Grand Nashville Downtown

Address: 623 Union Street, Nashville, TN 37219-1706 (Formerly Sheraton Nashville Downtown Hotel)
Region: United States > Tennessee > Nashville > Downtown Nashville
Price Range: ₹ 17,932 - ₹ 34,424 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Grand Nashville Downtown 4*
Number of rooms: 474
Reservation Options:
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Also Known As:
Sheraton Nashville
Nashville Sheraton
Hotel Style:
#10 Luxury Hotel in Nashville
#33 Romantic Hotel in Nashville
#34 Business Hotel in Nashville
#39 Family Hotel in Nashville
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Grand Nashville Downtown staff and other travellers.
22 questions
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Questions? Get answers from Sheraton Grand Nashville Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No complaints about the room location”
 of 5 bubbles DeegsChicago, 25 Mar 2017 | Read review
“Ask for a room with a view of the Capitol and on the 24th floor!!”
 of 5 bubbles rogair21, 22 Mar 2017 | Read review
“the higher, the better view of the city. a bit pricey though.”
 of 5 bubbles O1516LCmichaels, 22 Mar 2017 | Read review
“opt for the king size bed”
  • King size room
 of 5 bubbles victoriap502, 18 Mar 2017 | Read review
“Our room had a street view. I'm guessing there are views.”
 of 5 bubbles redzins, 7 Mar 2017 | Read review
5 of 5