We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Sheraton Grand Nashville Downtown

Show Prices
#27 of 154 Hotels in Nashville
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Sheraton Grand Nashville Downtown
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

1,175 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Sheraton Grand Nashville Downtown
See the most recent reviews
Showing 1,149: English reviews
San Diego, California
Reviewed 15 December 2015

Due to construction, the lobby reception was not fully access they so had champagne available upon arrival. Also due to construction, the roof top club lounge was closed but they provided a voucher for complimentary hot breakfast. I stayed in a room on top floor with city view. Very clean and plenty of towels. Beds awesome as always. Knowledgable staff...

Review collected in partnership with this hotel
 Report
Helpful?
Thank Cgilliam73
Doug_Vandenberg, General Manager at Sheraton Grand Nashville Downtown, responded to this review

Dear Cgilliam73, We appreciate you taking the time to share your recent experience at The Sheraton Nashville Downtown Hotel. We are delighted to hear that your experience was memorable and that you felt well taken care of by our associates during your stay; We have shared your comments with our team. We hope you will join us again in the...

Mississippi
Reviewed 15 December 2015

I contacted the hotel prior to our stay as I would be using a free Sheraton weekend stay and bringing my parents to celebrate my mom's bday with a little Atlanta and Nashville Christmas lights adventure. Greg Lewis from the hotel contacted me to let me know that they were excited for our arrival and would upgrade us to a...

Review collected in partnership with this hotel
 Report
Helpful?
Thank KEEPTAHOEBLUE_NICE
Doug_Vandenberg, General Manager at Sheraton Grand Nashville Downtown, responded to this review

Dear KEEPTAHOBLUE_NICE, Thank you for taking the time to share a thorough review of your recent stay at The Sheraton Nashville Downtown Hotel. I am thrilled to hear that our associates went above and beyond to make your stay memorable. I will be sure to share your comments with Greg, as I am sure he will appreciate all of your...

Georgia
Reviewed 14 December 2015

Only issue is they were doing some construction. But the staff went above and beyond. Great location downtown. The staff located and found a small fan for us, as my wife likes to have a fan when she sleeps. The breakfast was complimentary due to the construction.

Review collected in partnership with this hotel
 Report
Helpful?
Thank Awayfro
Doug_Vandenberg, General Manager at Sheraton Grand Nashville Downtown, responded to this review

Dear Awayfro, Thank you for sharing your recent visit to The Sheraton Nashville Downtown Hotel. I am so pleased our associates went above and beyond to make your stay memorable. Please come back and join us again soon! Warm Regards, Doug Vandenberg General Manager

Boston, Massachusetts
Reviewed 14 December 2015

As mentioned in the the title, a must stay location. I'm a Platinum lifetime member for SPG. I've yet to see a Sheraton come close the Nashville Sheraton in terms of decor, cleanliness, and positive attitude.

Review collected in partnership with this hotel
 Report
Helpful?
Thank Pocasset1
Doug_Vandenberg, General Manager at Sheraton Grand Nashville Downtown, responded to this review

Dear Pocasset1, We appreciate you taking the time to share your recent experience at The Sheraton Nashville Downtown Hotel. We are honored to receive such compliments and want to sincerely thank you for your kind words. We look forward to welcoming you back soon! Sincerely, Doug Vandenberg General Manager

daly city
Reviewed 14 December 2015

Just a few blocks from Broadway, staffs are nice and helpful. But the hotel building and parking lots appears to be old and feel cramped. Nice lobby area. Continental breakfast need some variety, add some southern tastes to the mix. Bar is okay.

Review collected in partnership with this hotel
 Report
Helpful?
Thank occomyanmar
Doug_Vandenberg, General Manager at Sheraton Grand Nashville Downtown, responded to this review

Dear occomyanmar, Thank you for providing a review of your recent visit to The Sheraton Nashville Downtown Hotel. We are delighted that you enjoyed the location of our property, the lobby décor, and that you felt well taken care of by our associates. We do apologize for elements of your stay that did not meet expectations. We will continue to...

Lynn, Massachusetts
Reviewed 14 December 2015

Wanting to "get the vibe in town" and always getting served well by Sheraton made our decision. Although hotel's entrance lobby was undergoing upgrades the service and cleanliness with "much appreciated interior designed space" lent to positive experience. The "entire staff" esp. front desk outstanding. Great ribs-Puckett's & other "hip spots w music" always close by. Music lovers dream, great...

Review collected in partnership with this hotel
 Report
Helpful?
Thank straightshooter1144
Doug_Vandenberg, General Manager at Sheraton Grand Nashville Downtown, responded to this review

Dear straightshooter1144, We greatly appreciate you taking the time to share your recent stay with us at The Sheraton Nashville Downtown Hotel. Thank you for your kind words; We are so pleased that you had an enjoyable experience! We look forward to welcoming you back again soon. Sincerely, Doug Vandenberg General Manager

Reviewed 12 December 2015 via mobile

Loved the room- it was so cool!! Needed a box fan, they came up with a small one. So grateful for that. Valet could have been friendlier. Wasn't rude, but not friendly either. We received complimentary breakfast and Jeremy was so great!! He was johnny on the spot for everything. Ask for him when u go eat.

 Report
Helpful?
Thank Bridget P
Doug_Vandenberg, General Manager at Sheraton Grand Nashville Downtown, responded to this review

Dear Bridget P, Thank you for taking the time to share your recent visit to The Sheraton Nashville Downtown Hotel. We are delighted to hear that you enjoyed your guest room and felt warmly attended to by your server, Jeremy. I will be sure to share your comments with him, as I know he will appreciate all of your kind...

NYC
Reviewed 12 December 2015

I was really surprised when I walked into the Sheraton Downtown Nashville! Wow! If this is the plan for the Sheraton overhaul, I believe I'm on board. The lobby was modern & sleek. The rooms were more like I normally see in W Hotels (maybe it was because this was Nashville?). The views are decent. The people were incredibly helpful,...

 Report
Helpful?
Thank ilovemanhattanNyc
Doug_Vandenberg, General Manager at Sheraton Grand Nashville Downtown, responded to this review

Dear ilovemanhattanNyc, Thank you for taking the time to provide a thoughtful review of your recent visit to The Sheraton Nashville Downtown Hotel. We are delighted that you chose to stay with us! We are also thrilled to hear that you enjoyed our recent transformation and our associates provided excellent service, contributing to a memorable stay overall. Please come back...

Pittsburgh, Pennsylvania
Reviewed 12 December 2015

We were in Tennessee for family on our way home we decided to spend a day in Music City. We wanted a hotel close to attractions. We stayed only one night, but are already planning another trip. Valet and use of shuttle are so worth it. Room with a city view is amazing. I an very scared if heights so...

Review collected in partnership with this hotel
 Report
Helpful?
Thank amanda_kathryn78
Doug_Vandenberg, General Manager at Sheraton Grand Nashville Downtown, responded to this review

Dear Amanda_kathryn78, Thank you for reviewing your recent stay with us here at The Sheraton Nashville Downtown Hotel. We are so pleased to hear that you enjoyed the location of our hotel, your guest room view, and were able to take advantage of the amenities our property has to offer. We hope you will come back again soon! Sincerely, Doug...

Toronto, Canada
Reviewed 12 December 2015

Lobby under construction and rooms not up to the Sheraton standard were use too. A little disappointed, I think I would skip this hotel on my next visit back to Nashville. However, it is close walking to the action on the Broadway strip.

 Report
Helpful?
Thank DQBD
Doug_Vandenberg, General Manager at Sheraton Grand Nashville Downtown, responded to this review

Dear DQBD, Thank you for sharing your recent experience here at The Sheraton Nashville Downtown Hotel. I am very sorry to hear that your stay was not up to the standards you expect at Starwood hotels. Please be assured that this is not the norm- we pride ourselves on friendly, helpful service and really strive to make every guest feel...

265 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (233)
Viewed
Hotel & Grounds (41)
Viewed
Room/Suite (34)
Viewed
View from Room (6)
Viewed
Pool/Beach Area (1)
Viewed
Dining (1)
Viewed
Family/Play Areas (1)
Viewed
Bathroom (3)
Viewed
Other (146)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (32)
Viewed
Hotel & Grounds (13)
Viewed
Room/Suite (9)
Viewed
Pool/Beach Area (2)
Viewed
Bathroom (3)
Viewed
Dining (3)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Nashville hotels
Downtown Nashville
Hotel Indigo Nashville
Hotel Indigo Nashville
#23 of 154 in Nashville
1,108 reviews
Downtown Nashville
Renaissance Nashville Hotel
Renaissance Nashville Hotel
#14 of 154 in Nashville
2,591 reviews
Downtown Nashville
Courtyard Nashville Downtown
Courtyard Nashville Downtown
#39 of 154 in Nashville
202 reviews
Show Prices
Show Prices
Show Prices
Downtown Nashville
The Capitol Hotel Downtown Nashville
Hilton Nashville Downtown
#16 of 154 in Nashville
935 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sheraton Nashville Downtown's multi-million dollar transformation, conceptualized by New York-based designer Anna Busta, is unlike any other hotel in Nashville. Guests will not only experience brand new guest rooms, but a completely transformed lobby, reception area, wine bar, and meeting space. 25 Million Dollar renovation - completed Spring of 2014. ... more   less 

Additional Information about Sheraton Grand Nashville Downtown

Address: 623 Union Street, Nashville, TN 37219-1706 (Formerly Sheraton Nashville Downtown Hotel)
Region: United States > Tennessee > Nashville > Downtown Nashville
Price Range: ₹ 17,723 - ₹ 33,549 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Grand Nashville Downtown 4*
Number of rooms: 474
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Starwood, Hotels.com and Jetsetter so you can book your Sheraton Grand Nashville Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Nashville
Nashville Sheraton
Hotel Style:
#10 Luxury Hotel in Nashville
#33 Romantic Hotel in Nashville
#34 Business Hotel in Nashville
#39 Family Hotel in Nashville
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Sheraton Grand Nashville Downtown staff and other travellers.
21 questions
Ask a question

See all questions (21)

Questions? Get answers from Sheraton Grand Nashville Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a view of the Capitol and on the 24th floor!!”
 of 5 bubbles rogair21, 22 Mar 2017 | Read review
“the higher, the better view of the city. a bit pricey though.”
 of 5 bubbles O1516LCmichaels, 22 Mar 2017 | Read review
“opt for the king size bed”
  • King size room
 of 5 bubbles victoriap502, 18 Mar 2017 | Read review
“Our room had a street view. I'm guessing there are views.”
 of 5 bubbles redzins, 7 Mar 2017 | Read review
“Higher floor for best view.”
 of 5 bubbles Chicago_IllinoisSue, 4 Mar 2017 | Read review
5 of 5