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Sheraton Grand Nashville Downtown

623 Union Street, Nashville, TN 37219-1706
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Apr 9 Apr 10
1 room, 2 adults, 0 children
SAVE US$ 51 US$ 297*US$ 246*
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Traveller (233)
Room & Suite (49)
Dining (4)
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09/04/2017 10/04/2017
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    Overview

    • Excellent47%
    • Very good32%
    • Average11%
    • Poor5%
    • Terrible3%
    Travellers talk about
    Free Wifi
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    4 Star Hotel
    All hotel details
    Offers from Sheraton Grand Nashville Downtown
    Special Offer: Breakfast for 2 Included
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    Rooms
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    Standard Room

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    09/04/2017 10/04/2017
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    Reviews
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    All reviews club level nashville downtown capitol building great hotel lobby bar within walking distance broadway street music city free shuttle self park the room was nice shuttle service bridgestone arena bed was very comfortable melvin valet spg renovation text nightlife
    Reviewed yesterday via mobile

    This hotel exceeded my expectations. Everyone from the doormen, to Richard the shuttle driver, Steven at the front desk, Brent, Casey and the rest of the bar staff, Dan one of the managers and the broadway kitchen staff were so accommodating and friendly. The staff...More

    Helpful?
    Hotel's Favourite
    Reviewed 3 weeks ago

    Arrived roughly 1.5 hours ahead of check in time and alerted front desk that we understood it was early and that if possible we could check in and if not that was okay as we understood we were a bit early. I really didn't need...More

    Helpful?
    Response from Dan_Deaver, Manager at Sheraton Grand Nashville Downtown

    Dear Jerry L, Thank you so much for the recommendation as well as feedback on your recent stay with us! We are so pleased to know that you enjoyed our modern renovations as well as had a pleasant experience with our associates. We hope that...

    Reviewed 2 days ago via mobile

    We opted for a suite on the top floor. Awesome room with a view. Everyone that we dealt with here was very professional and nice. The hotel is located within walking distance to all the fun or the shuttle is free if a ride is...More

    Helpful?
    Reviewed 3 days ago via mobile

    Room was not ready when we got there so they were suppose to call us, well hours after no call. No one called, no luggage in our room, called for it only to have the guy complain about a mix up with numbers and luggage....More

    Helpful?
    Response from Mike_Huston, Manager at Sheraton Grand Nashville Downtown

    We thank you so much for taking the time to provide us this invaluable feedback! We are terribly sorry that your stay was less than stellar. We genuinely work so hard to ensure total satisfaction for our Elite guests and in reading your review it...More

    Reviewed 3 days ago

    Location is just slightly away from the busier areas. Really nice staff all around. Room was good size, nice set up and very comfortable bed. Got in late so decided to eat at the Library Bar downstairs. It was well worth it, and the food...More

    Helpful?
    About
    Amenities
    • Top amenities
    • Restaurant
    • Pool
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Photos
    Traveller (233)
    Room & Suite (49)
    Dining (4)
    Pool & Beach (3)
    Nearby
    Nearby Restaurants
    Puckett's Grocery and Restaurant
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    .23 km away
    417 Union
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    .27 km away
    Frothy Monkey
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    .21 km away
    Capitol Grille
    738 reviews
    .08 km away
    Nearby Attractions
    Ryman Auditorium
    8,118 reviews
    .45 km away
    Tennessee State Museum
    607 reviews
    .20 km away
    Musicians Hall of Fame and Museum
    347 reviews
    .46 km away
    Nashville Public Library
    267 reviews
    .16 km away
    Questions & AnswersAsk a question
    AmericanPsy
    Can you tell me what room you put me in last stay? August 4, 2013?
    27 March 2017|
    Answer
    Response from hardman62 | Reviewed this property |
    Not sure why you would post this question to this site. Wouldn't it be more appropriate to contact the hotel directly?
    0
    Votes
    Sharon D
    is there an area for free parking? continental breakfast free? mimi refrigerator in room? pool in or out?
    8 January 2017|
    Answer Show all 5 answers
    Response from _dbrombacher | Reviewed this property |
    No free parking. I think there is a "package" that includes breakfast but there are lots of nearby places to eat. I'm not sure about a pool as that wasn't my interest for this trip.
    0
    Votes
    Lynn F
    Hi. We stayed for a couple of nights in early September and you're still holding a deposit on our credit card. Who can I email about this? Emails to date have not been responded to. Thanks.
    24 September 2016|
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    Room Tips
    "No complaints about the room location"
    DeegsChicago, 2 days agoRead review
    "Ask for a room with a view of the Capitol and on the 24th floor!!"
    rogair21, 5 days agoRead review
    "the higher, the better view of the city. a bit pricey though."
    Michael S, 5 days agoRead review
    "opt for the king size bed"
    Victoria P, 9 days agoRead review
    "Our room had a street view. I'm guessing there are views."
    redzins, 20 days agoRead review
    "Higher floor for best view."
    Chicago_IllinoisSue, 23 days agoRead review
    "Choose another hotel unless you don't care about ice, refrigeration or service."
    Theresa G, 1 month agoRead review
    "get a room on a floor that's not under construction"
    copi7447, 2 months agoRead review
    "Rooms on Union Street side face Legislative Plaza and have a nice view"
    Deebee16384, 3 months agoRead review
    "Ill suggest getting a higher floor, and reserve it ahead of time (1 month) to get a better rate."
    MonthlyVacations, 3 months agoRead review
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