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Sheraton Grand Nashville Downtown

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Traveller (361)
Room & Suite (225)
Dining (40)
Ratings and reviews
Certificate of Excellence
Ratings
Location
Cleanliness
Service
Value
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What's included
Free Internet
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
Sheraton Grand Nashville Downtown's multi-million dollar transformation, conceptualized by New York-based designer Anna Busta, is unlike any other hotel in Nashville. Guests will not only experience brand new guest rooms, but a completely transformed lobby, reception area, wine bar, and...
Offers from Sheraton Grand Nashville Downtown
Special Offer: Breakfast for 2 Included
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Location and contact
623 Union Street, Nashville, TN 37219-1706
Hotel website
10.5 km to Nashville Metropolitan Airport
95 restaurants are within a 0.5 km radius
0.5 km from Downtown Nashville
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Rooms
30 Jul31 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,634)
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Traveller rating
794
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794
498
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49
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All reviewsthe club loungewithin walking distancenashville downtownstate capitollobby barfree shuttlebeautiful hotelshuttle servicemusic citybroadway streetvalet parkingself parkhonky tonksthe room was nicebed was very comfortablebridgestone arenamelvin
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1 - 5 of 1,603 reviews
Reviewed today

Stayed at the hotel for a conference. GOOD: Beds were comfortable. NOT SO GOOD: The elevators were EXTREMELY slow; the price for daily parking is EXTREMELY HIGH; the amount charged to my card was difference from the printed receipt and there is a pending charge...More

Thank TT J
Hotel's Favourite
Reviewed 18 April 2018

We chose the Sheraton for comfortable walking distance to the Ryman Theatre, Tennessee Performing Arts Center and the State Capital. The staff was exceptional, particularly the reception staff (Christine & Andre) assisting with our three room reservation check-in. The club level room was well appointed,...More

1  Thank Run42K
Response from Jon_Pleasant, Guest Relations Manager at Sheraton Grand Nashville DowntownResponded 18 April 2018

We appreciate you taking the time to share your recent stay with us and we are pleased to learn that you not only enjoyed the location of our property but also received the friendly and hospitable staff in which we are known for. We are...More

Reviewed yesterday via mobile

I stayed for the week for a work trip. The staff were super nice. I was a platinum rewards member so got the special lounge. One staff member in particular was super servicing - she worked in the lobby coffee shop, in the member lounge...More

Thank Michael P
Reviewed 1 week ago via mobile

Lovely hotel and great atrium and glass elevator. It’s a marvellous hotel and well located but I was astounded to have to pay for internet access. This is the first time I have been asked to do so for years so as a result I...More

2  Thank dontparkatno14
Response from Jon_Pleasant, Public Relations Manager at Sheraton Grand Nashville DowntownResponded 5 days ago

Thank you so much for taking the time to review our hotel and services. I genuinely apologize for your frustrations with our internet pricing. We will certainly review our options in this regard and hope you will have a change of heart the next time...More

Reviewed 1 week ago via mobile

Complimentary champagne upon arrival was a bonus after driving for several hours. Beautifully designed hotel, the "Library" bar and lounge was our favorite spot during our stay. The staff was very professional and kind.More

1  Thank Emese N
Response from Jon_Pleasant, Guest Relations Manager at Sheraton Grand Nashville DowntownResponded 1 week ago

It is wonderful to know that you not only enjoyed our newly renovated and modern property but also received the exceptional service we are known for as well as strive for each day! We thank you for your review and hope to welcome you back...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Business Centre with Internet Access
Room Service
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$ 268 - US$ 539 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Luxury Hotel in Nashville
#31 Family Hotel in Nashville
#33 Romantic Hotel in Nashville
#34 Business Hotel in Nashville
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 268 - US$ 539 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Luxury Hotel in Nashville
#31 Family Hotel in Nashville
#33 Romantic Hotel in Nashville
#34 Business Hotel in Nashville
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (361)
Room & Suite (225)
Dining (40)
Pool & Beach (10)
Business Centre & Event Rooms (13)
Family and Play Areas (1)
Questions & Answers
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Jesse L
26 December 2017|
AnswerShow all 2 answers
Response from zatz82 |
paid only
1
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Melissa L
10 October 2017|
Answer
Response from ChanEvan | Reviewed this property |
Yes, the 3 Concergies were very accommodating! They Valet Parked us in the Garage, & we didn't need the car all weekend! Everything was handled smoothly. I hope my answer is Helpful!
1
Vote
Donna S
5 October 2017|
AnswerShow all 8 answers
Response from McMarshal | Reviewed this property |
If you're an SPG member it should be free in your room -- just ask. Lobby and conference areas have it, but service is incredibly unreliable there and in guest rooms in my experience.
1