We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviewsclub levelnashville downtowncapitol buildinglobby barwithin walking distancebeautiful hotelfree shuttlebroadway streetmusic cityshuttle servicevalet parkingself parkthe room was nicebed was very comfortablebridgestone arenaper dayindoor pool
Everything about Sheraton Grand was above expected. Tony at valet was great. The shuttle was stopped because of he blizzard, so he called the room when running again. Steven at the front desk was very professional and helpful. The champagne greeting was a nice touch....More
We were at the Omni for a few days (business) and were totally underwhelmed. We changed over to the Sheraton Grand to start the fun part of our Nashville stay. BEST MOVE EVER!
We requested a king bed (which Omni didn't give us), we were...More
1 Thank Tennismom1423
Response from Jon_Pleasant, Guest Relations Manager at Sheraton Grand Nashville DowntownResponded 1 December 2017
We are more than thrilled by your review of your recent stay with us at The Sheraton Grand Nashville. It is wonderful to know that you received the exceptional service we are known for as well as strive for each day! We are so happy...More
The hotel is very clean and the bed was comfortable.
The fact is that we kept running into service issues.
There is a courtesy can but they will only take you to Broadway. They will not go to mid town which is only 1.4 miles...More
Response from Jon_Pleasant, Guest Relations Manager at Sheraton Grand Nashville DowntownResponded 3 days ago
Thank you for taking the time to share your experience with us. While we are pleased to see your satisfaction with the cleanliness and our staff, we apologize for not meeting your expectations in regards to pricing. We genuinely hope to have the opportunity to...More
This hotel was great! The staff was very friendly and helpful. The hotel shuttle was convenient and the driver was good. The rooms were very clean and spacious. The beds we're very comfortable and the view of the capitol was great! The hotel was within...More