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    Sheraton Grand Nashville Downtown

    1,796 reviews
    #44 of 174 Hotels in Nashville
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    623 Union Street, Nashville, TN 37219-1706
    (615) 259-2000
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    Lowest prices for your stay
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    Guests 1 room, 2 adults, 0 childrenGuests 12
    Booking.com
    US$ 274
    US$ 186
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    SAVE US$ 88
    Sheraton.com
    US$ 205
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    Otel.com
    US$ 260
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    CancelonUS$ 274
    TripAdvisorUS$ 186
    Hotels.com
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    Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
    Booking.com
    US$ 186
    Sheraton.com
    US$ 205
    Otel.com
    US$ 260
    Cancelon
    US$ 274
    TripAdvisor
    US$ 186
    Hotels.com
    Prestigia.com
    Priceline
    getaroom.com
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    Traveller (438)
    Room & Suite (159)
    Dining (17)
    Certificate of Excellence
    About
    4.0
    Very good
    1,795 reviews
    Location
    Cleanliness
    Service
    Value
    Certificate of Excellence
    Sheraton Grand Nashville Downtown's multi-million dollar transformation, conceptualized by New York-based designer Anna Busta, is unlike any other hotel in Nashville. Guests will not only experience brand new guest rooms, but a completely transformed lobby, reception area, wine bar, and meeting space. 25 Million Dollar renovation - completed Spring of 2014.
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    Full view
    Property amenities
    Restaurant
    Pool
    Room Service
    Fitness Centre with Gym / Workout Room
    Bar/Lounge
    Free Internet
    Banquet Room
    Breakfast Available
    Business Centre with Internet Access
    Concierge
    Conference Facilities
    Dry Cleaning
    Heated pool
    Indoor pool
    Laundry Service
    Meeting Rooms
    Multilingual Staff
    Non-Smoking Hotel
    Paid Wifi
    Pets Allowed ( Dog / Pet Friendly )
    Public Wifi
    Wheelchair Access
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    Room features
    Air Conditioning
    Family Rooms
    Non-Smoking Rooms
    Suites
    Good to know
    HOTEL STYLE
    Centrally Located
    Great View
    HOTEL CLASS
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    Hotel deals
    Reviews & moreSee all 30 questions
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    1,795Reviews
    531Photos
    30Q+A
    100Room tips
    Traveller rating
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    • 212
    • 92
    • 59
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    Popular mentions
    Great Capitol Location
    This hotel is located in a lovely spot across from the Capitol and within walking distance of great restaurants like Frothy Monkey, Woolworth’s and 417 Union. There’s an Old Town Trolley stop within a 1-2 minute walk. It’s close enough to the honky tonk for a free hotel lift but…
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    Date of stay: May 2018
    Okay Hotel Service, Excellent Bar Staff!
    While the hotel staff at the front desk were nothing to write home about, the staff at the Library Bar were phenomenal. Each night, our girl group would stop by to say hi, grab a night cap and close the night. Alyssa was especially excellent!
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    Date of stay: December 2018
    Response from Jon_Pleasant, Guest Relations Manager at Sheraton Grand Nashville Downtown
    Responded 3 days ago
    Thank you so much for taking the time to share your comments about our amazing bar staff and Alyssa! We'll show it to the desk team to make them jealous! We hope to serve you again in the future and get them a second chance to show you some Sheraton Grand love!
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    +4
    Weekend trip for Volleyball tournament
    As a platinum member at Marriott, I’m confounded that at large prestige hotel chain like Sheraton, has the audacity to charge over $230 per night for rooms that are not even clean. If they don’t have the staff to clean the rooms then don’t rent them out. There was black mud…
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    Date of stay: January 2019
    Response from Jon_Pleasant, Guest Relations Manager at Sheraton Grand Nashville Downtown
    Responded 4 days ago
    Thank you for sharing your feedback on your recent stay with us! We sincerely apologize for the service failure you experienced with the cleanliness of your room. Please reach out to me at your earliest convenience at 615-742-6043 or jpleasant@sheraton-nashville.com so I can gather more information pertaining to when you stayed with us and where the breakdown in service originated from. I do hope you will allow us the occasion to restore your confidence in our hotel.
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    Nashville Birthday Trip
    This hotel did not disappoint me. This was the third hotel I stayed in one week between business obligations and family fun weekend. The beds were extremely comfortable and I was delightfully surprised by the beauty and comfort of the bedding. The bath room was spotless and even…
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    Date of stay: January 2019
    Response from Jon_Pleasant, Guest Relations Manager at Sheraton Grand Nashville Downtown
    Responded 1 week ago
    We truly appreciate you taking the time to review your recent stay with us at The Sheraton Grand Nashville! It is our sincere hope that we may have the chance to welcome you back in the future!
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    Excellent service and grand view!
    We really enjoyed going to the Club Lounge in the early mornings to read the paper and enjoy some breakfast. The time spent there was superb due to the care and hospitality we received from Melvin. We will stay at the Sheraton Grand Nashville Downtown next time we come to this…
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    Date of stay: September 2018
    Response from Jon_Pleasant, Guest Relations Manager at Sheraton Grand Nashville Downtown
    Responded 2 weeks ago
    We truly appreciate you taking the time to review your recent stay with us at The Sheraton Grand Nashville! It is our sincere hope that we may have the chance to welcome you back in the future!
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    Album Categories
    All photosTravellerRoom & SuiteDining Pool & BeachFamily and Play AreasBusiness Centre & Event Rooms
    Photo provided by managementSheraton Grand Nashville Downtown
    Guest room
    Photo provided by managementSheraton Grand Nashville Downtown
    Guest room
    Photo provided by managementSheraton Grand Nashville Downtown
    Guest room
    Photo provided by managementSheraton Grand Nashville Downtown
    Guest room
    Photo provided by managementSheraton Grand Nashville Downtown
    Guest room
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    123456…32
    Is there a refrigerator in the room?
    Yes
    0 votes
    Show all answers
    The GM (front desk manager scripted email) asked me to email him directly regarding my review...guess what...no response. #excellentgoldcustomerservice
    I’m sure he will reply, I sent a few emails myself regarding our facility fee, sometimes took wee while for him to get back, but he always did .
    0 votes
    Does the club level offer free or paid alcohol?
    paid only
    1 vote
    Show all answers
    Do you offer luggage hold until rooms are ready for check-in? (Our flight gets in super early at 7am and would love to have somewhere to keep it while we explore the city!)
    Yes, the 3 Concergies were very accommodating! They Valet Parked us in the Garage, & we didn't need the car all weekend! Everything was handled smoothly. I hope my answer is Helpful!
    1 vote
    Is there no free wifi here?
    If you're an SPG member it should be free in your room -- just ask. Lobby and conference areas have it, but service is incredibly unreliable there and in guest rooms in my experience.
    1 vote
    Show all answers
    PreviousNext
    123456
    "Avoid rooms adjacent to club lounge on 24 unless you like to wake up at 5am or are a heavy sleeper - every sound of breakfast."
    "Ask for a floor above 10th floor as some lowers would look out on the garage and that is why they have the white film on windows (see pic)."
    "Park at a nearby garage"
    "sheratons need to have refrigerators in rooms. bathroom clean, beds comfy. in-room movies (at a cost)."
    "Don't do the club lounge"
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    123456…20
    PRICE RANGE
    US$ 237 - US$ 612 (Based on Average Rates for a Standard Room)
    ALSO KNOWN AS
    sheraton nashvillenashville sheraton
    FORMERLY KNOWN AS
    Sheraton Nashville Downtown Hotel
    LOCATION
    United StatesTennesseeNashvilleDowntown Nashville
    NUMBER OF ROOMS
    474
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