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Sheraton Grand Nashville Downtown

1,461 reviews
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Traveller (305)
Room & Suite (95)
Dining (16)
Overview
  • Excellent50%
  • Very good31%
  • Average11%
  • Poor5%
  • Terrible3%
Travellers talk about
“club level”(51 reviews)
“capitol building”(15 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
All hotel details
Offers from Sheraton Grand Nashville Downtown
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,461)Write a Review
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Show reviews that mention
All reviewsclub levelnashville downtowncapitol buildinglobby barwithin walking distancebeautiful hotelfree shuttlebroadway streetmusic cityshuttle servicevalet parkingself parkthe room was nicebed was very comfortablebridgestone arenaper dayindoor pool
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1 - 5 of 1,430 reviews
Reviewed yesterday

Everything about Sheraton Grand was above expected. Tony at valet was great. The shuttle was stopped because of he blizzard, so he called the room when running again. Steven at the front desk was very professional and helpful. The champagne greeting was a nice touch....More

Thank Marilyn-from-nevada
Hotel's Favourite
Reviewed 20 November 2017 via mobile

We were at the Omni for a few days (business) and were totally underwhelmed. We changed over to the Sheraton Grand to start the fun part of our Nashville stay. BEST MOVE EVER! We requested a king bed (which Omni didn't give us), we were...More

1  Thank Tennismom1423
Response from Jon_Pleasant, Guest Relations Manager at Sheraton Grand Nashville DowntownResponded 1 December 2017

We are more than thrilled by your review of your recent stay with us at The Sheraton Grand Nashville. It is wonderful to know that you received the exceptional service we are known for as well as strive for each day! We are so happy...More

Reviewed 4 days ago via mobile

The hotel is very clean and the bed was comfortable. The fact is that we kept running into service issues. There is a courtesy can but they will only take you to Broadway. They will not go to mid town which is only 1.4 miles...More

Thank sdobson37
Response from Jon_Pleasant, Guest Relations Manager at Sheraton Grand Nashville DowntownResponded 3 days ago

Thank you for taking the time to share your experience with us. While we are pleased to see your satisfaction with the cleanliness and our staff, we apologize for not meeting your expectations in regards to pricing. We genuinely hope to have the opportunity to...More

A TripAdvisor Member
4812
Reviewed 5 days ago via mobile

This hotel was great! The staff was very friendly and helpful. The hotel shuttle was convenient and the driver was good. The rooms were very clean and spacious. The beds we're very comfortable and the view of the capitol was great! The hotel was within...More

Thank A TripAdvisor Member
Reviewed 5 days ago via mobile

Just wanted to take time to thank Edward in engineering for taking care of us. Edward went out of his way to bring us some blankets after he adjusted our thermostat. Can’t wait to go back to Nashville

Thank Countrytxcty
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$ 248 - US$ 476 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Luxury Hotel in Nashville
#31 Family Hotel in Nashville
#33 Romantic Hotel in Nashville
#34 Business Hotel in Nashville
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 248 - US$ 476 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Luxury Hotel in Nashville
#31 Family Hotel in Nashville
#33 Romantic Hotel in Nashville
#34 Business Hotel in Nashville
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (305)
Room & Suite (95)
Dining (16)
Pool & Beach (4)
Hotel & Grounds (271)
Bathroom (7)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
Questions & Answers
Ask a question
Jesse L
26 December 2017|
Answer
Response from zatz82 |
paid only
1
Vote
Melissa L
10 October 2017|
Answer
Response from ChanEvan | Reviewed this property |
Yes, the 3 Concergies were very accommodating! They Valet Parked us in the Garage, & we didn't need the car all weekend! Everything was handled smoothly. I hope my answer is Helpful!
1
Vote
Donna S
5 October 2017|
AnswerShow all 8 answers
Response from McMarshal | Reviewed this property |
If you're an SPG member it should be free in your room -- just ask. Lobby and conference areas have it, but service is incredibly unreliable there and in guest rooms in my experience.
1
Vote
Room Tips
"Pay the little extra for the club level. Includes a nice breakfast snack at reduced priced cocktails"
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"Don't pay the extra"
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"Ask for a corner room and a higher floor to avoid lobby noise from the atrium"
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"During a busy weekend or time, be patient with the elevators. Although they are plentiful, there are 24 or..."
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