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Sheraton Grand Nashville Downtown

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Traveller (438)
Room & Suite (159)
Dining (17)
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
Sheraton Grand Nashville Downtown's multi-million dollar transformation, conceptualized by New York-based designer Anna Busta, is unlike any other hotel in Nashville. Guests will not only experience brand new guest rooms, but a completely transformed lobby, reception area, wine bar, and meeting space. 25 Million Dollar renovation - completed Spring of 2014.
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Property amenities
Restaurant
Pool
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Paid Wifi
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Centrally Located
Great View
HOTEL CLASS
Hotel links
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Hotel deals
1,795Reviews
531Photos
30Q+A
100Room tips
Traveller rating
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  • 558
  • 212
  • 92
  • 59
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Popular mentions
This hotel is located in a lovely spot across from the Capitol and within walking distance of great restaurants like Frothy Monkey, Woolworth’s and 417 Union. There’s an Old Town Trolley stop within a 1-2 minute walk. It’s close enough to the honky tonk for a free hotel lift but
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While the hotel staff at the front desk were nothing to write home about, the staff at the Library Bar were phenomenal. Each night, our girl group would stop by to say hi, grab a night cap and close the night. Alyssa was especially excellent!
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Response from Jon_Pleasant, Guest Relations Manager at Sheraton Grand Nashville Downtown
Responded 3 days ago
Thank you so much for taking the time to share your comments about our amazing bar staff and Alyssa! We'll show it to the desk team to make them jealous! We hope to serve you again in the future and get them a second chance to show you some Sheraton Grand love!
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+4
As a platinum member at Marriott, I’m confounded that at large prestige hotel chain like Sheraton, has the audacity to charge over $230 per night for rooms that are not even clean. If they don’t have the staff to clean the rooms then don’t rent them out. There was black mud
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Response from Jon_Pleasant, Guest Relations Manager at Sheraton Grand Nashville Downtown
Responded 4 days ago
Thank you for sharing your feedback on your recent stay with us! We sincerely apologize for the service failure you experienced with the cleanliness of your room. Please reach out to me at your earliest convenience at 615-742-6043 or jpleasant@sheraton-nashville.com so I can gather more information pertaining to when you stayed with us and where the breakdown in service originated from. I do hope you will allow us the occasion to restore your confidence in our hotel.
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This hotel did not disappoint me. This was the third hotel I stayed in one week between business obligations and family fun weekend. The beds were extremely comfortable and I was delightfully surprised by the beauty and comfort of the bedding. The bath room was spotless and even
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Response from Jon_Pleasant, Guest Relations Manager at Sheraton Grand Nashville Downtown
Responded 1 week ago
We truly appreciate you taking the time to review your recent stay with us at The Sheraton Grand Nashville! It is our sincere hope that we may have the chance to welcome you back in the future!
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We really enjoyed going to the Club Lounge in the early mornings to read the paper and enjoy some breakfast. The time spent there was superb due to the care and hospitality we received from Melvin. We will stay at the Sheraton Grand Nashville Downtown next time we come to this
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Response from Jon_Pleasant, Guest Relations Manager at Sheraton Grand Nashville Downtown
Responded 2 weeks ago
We truly appreciate you taking the time to review your recent stay with us at The Sheraton Grand Nashville! It is our sincere hope that we may have the chance to welcome you back in the future!
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Photo provided by managementSheraton Grand Nashville Downtown
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Photo provided by managementSheraton Grand Nashville Downtown
Guest room
Photo provided by managementSheraton Grand Nashville Downtown
Guest room
Photo provided by managementSheraton Grand Nashville Downtown
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Photo provided by managementSheraton Grand Nashville Downtown
Guest room
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12345632
Is there a refrigerator in the room?
Yes
0 votes
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I’m sure he will reply, I sent a few emails myself regarding our facility fee, sometimes took wee while for him to get back, but he always did .
0 votes
Does the club level offer free or paid alcohol?
paid only
1 vote
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Yes, the 3 Concergies were very accommodating! They Valet Parked us in the Garage, & we didn't need the car all weekend! Everything was handled smoothly. I hope my answer is Helpful!
1 vote
Is there no free wifi here?
If you're an SPG member it should be free in your room -- just ask. Lobby and conference areas have it, but service is incredibly unreliable there and in guest rooms in my experience.
1 vote
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123456
"Avoid rooms adjacent to club lounge on 24 unless you like to wake up at 5am or are a heavy sleeper - every sound of breakfast."
"Ask for a floor above 10th floor as some lowers would look out on the garage and that is why they have the white film on windows (see pic)."
"Park at a nearby garage"
"sheratons need to have refrigerators in rooms. bathroom clean, beds comfy. in-room movies (at a cost)."
"Don't do the club lounge"
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12345620
PRICE RANGE
US$ 237 - US$ 612 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton nashvillenashville sheraton
FORMERLY KNOWN AS
Sheraton Nashville Downtown Hotel
LOCATION
United StatesTennesseeNashvilleDowntown Nashville
NUMBER OF ROOMS
474
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