We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Sheraton Grand Nashville Downtown's multi-million dollar transformation, conceptualized by New York-based designer Anna Busta, is unlike any other hotel in Nashville. Guests will not only experience brand new guest rooms, but a completely transformed lobby, reception area, wine bar, and...
All reviewsthe club loungewithin walking distancenashville downtownstate capitollobby barfree shuttlebeautiful hotelshuttle servicemusic citybroadway streetvalet parkingself parkhonky tonksthe room was nicebed was very comfortablebridgestone arenamelvin
Stayed at the hotel for a conference. GOOD: Beds were comfortable. NOT SO GOOD: The elevators were EXTREMELY slow; the price for daily parking is EXTREMELY HIGH; the amount charged to my card was difference from the printed receipt and there is a pending charge...More
We chose the Sheraton for comfortable walking distance to the Ryman Theatre, Tennessee Performing Arts Center and the State Capital. The staff was exceptional, particularly the reception staff (Christine & Andre) assisting with our three room reservation check-in. The club level room was well appointed,...More
1 Thank Run42K
Response from Jon_Pleasant, Guest Relations Manager at Sheraton Grand Nashville DowntownResponded 18 April 2018
We appreciate you taking the time to share your recent stay with us and we are pleased to learn that you not only enjoyed the location of our property but also received the friendly and hospitable staff in which we are known for. We are...More
I stayed for the week for a work trip. The staff were super nice. I was a platinum rewards member so got the special lounge.
One staff member in particular was super servicing - she worked in the lobby coffee shop, in the member lounge...More
Lovely hotel and great atrium and glass elevator. It’s a marvellous hotel and well located but I was astounded to have to pay for internet access. This is the first time I have been asked to do so for years so as a result I...More
2 Thank dontparkatno14
Response from Jon_Pleasant, Public Relations Manager at Sheraton Grand Nashville DowntownResponded 5 days ago
Thank you so much for taking the time to review our hotel and services. I genuinely apologize for your frustrations with our internet pricing. We will certainly review our options in this regard and hope you will have a change of heart the next time...More
Complimentary champagne upon arrival was a bonus after driving for several hours. Beautifully designed hotel, the "Library" bar and lounge was our favorite spot during our stay. The staff was very professional and kind.More
1 Thank Emese N
Response from Jon_Pleasant, Guest Relations Manager at Sheraton Grand Nashville DowntownResponded 1 week ago
It is wonderful to know that you not only enjoyed our newly renovated and modern property but also received the exceptional service we are known for as well as strive for each day! We thank you for your review and hope to welcome you back...More