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Aloft Nashville West End

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Aloft Nashville West End
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458 Reviews from our TripAdvisor Community

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There are newer reviews for Aloft Nashville West End
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Showing 457: English reviews
Carmel, Indiana
Reviewed 24 February 2017

This hotel is exactly what you expect from Aloft. It is a good location, funky hotel, great staff but just not full of wow. Valet parking was a nice option but $30 a day is a bit crazy. Our room was massive but there was furniture only in part of it and it was very poorly laid out. There are...

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Helpful?
Thank Matt B
christiwalden, Manager at Aloft Nashville West End, responded to this review

Thank you for your TripAdvisor review we always love to hear from our valued guests! As we pride ourselves on delivering a memorable experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology!

Saint Louis
Reviewed 23 February 2017

I pulled up to the hotel The valet was nice and learned upon arrival that self-park and valet service are the same price. I thought both were a bit high given the type of hotel. Parking in Nashville is high everywhere, so this more an observation than a criticism. The lobby is a bit small for an ALOFT but modern...

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Helpful?
Thank Russ H
christiwalden, Manager at Aloft Nashville West End, responded to this review

Thank you for your feedback we always love to hear from our valued guests. We are glad to hear that you enjoyed your stay and we are doing a refresh of the rooms so please give us a call when you plan on returning and let us find the perfect room for you!

San Anselmo, California
Reviewed 23 February 2017

I would think for the price (over 200 dollars) you would get a decent bathroom door. No. These rooms all have slatted doors, which unless traveling alone, leave one with the impression that the person using the restroom, showering, whatever one does in the restroom, is doing it in the room with you. The sound echoes all throughout the room...

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Helpful?
Thank NVRam123
christiwalden, Front Office Manager at Aloft Nashville West End, responded to this review

Thank you for taking the time to give us feedback regarding your recent stay. We realize that the design of our property varies from other Alofts, and may not be what guests are expecting when they book with us. I am happy to share that we have been listening to our guests, and will be starting room updates this year...

Broomfield, Colorado
Reviewed 21 February 2017

Stayed 4 nights in February, check in was nice and all the staff was helpful. SPG Platinum breakfast was good, fun morning staff. The rooms itself did not seem inviting, but dark and dreary. Just got a bad vibe unlike any other Aloft property. The wifi went out daily and had to keep logging in. It was an older building...

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Helpful?
Thank Brian C
christiwalden, Front Office Manager at Aloft Nashville West End, responded to this review

Thank you for taking a moment to share feedback about your recent stay! While the layout of our hotel is noticeably different from other Alofts, we are always listening to our guests and have taken your feedback into consideration for our upcoming renovations. We will be improving light fixtures, furnishings, and other aesthetic aspects to make our entire property more...

Vernon, B.C.
Reviewed 17 February 2017

I stay at Starwood properties often but this is the first time I have stayed at the Aloft hotel in Nashville. It is a cool, contemporary hotel with an interesting vibe. First impressions were solid. The front desk folks were great. Very friendly and accommodating. However, when I went up the elevator to the 8th floor, i noticed when i...

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Thank Silverwoods
Plainfield, Illinois, United States
Reviewed 16 February 2017

The rooms are tight and in some senses the materials used seem lower end. The rooms were clean however, and the staff was helpful. The location is great. We walked down to Biscut Love for breakfast two days and around the corner to Hattie B's one night.

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Thank Christine P
christiwalden, Manager at Aloft Nashville West End, responded to this review

Thank you for you review we love to hear from our guests.

Toronto, Canada
Reviewed 8 February 2017

Stayed here recently for 3 nights and have barely any negative feedback to offer, in contrast to the high amounts of praise. The property itself is fairly new and true to Aloft standards, with modern finishes and comfortable accommodations. The property is located within walking distance of the Broadway strip, approximately 20 minutes at a comfortable pace or a $6...

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Thank Nelson N
Virginia Beach
Reviewed 1 February 2017

I stayed here for one night. The hotel was comfortable and modern. The staff was fantastic. They have a bar with great food, drinks and a fantastic bartender! Lots of great restaurants nearby. It was an extremely relaxing and enjoyable stay.

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Thank JMUstu01
Reviewed 30 January 2017

I travel the country seeing bands and Aloft West End is the second Aloft location I have had the pleasure of visiting while following one band in particular. While the eccentricity is a hallmark of the Aloft chain of hotels, I always find that the details overlooked by other hotels, is where Aloft excels. The staff is extremely friendly and...

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Thank Ally A
Washington DC, District of Columbia
Reviewed 30 January 2017 via mobile

Our room was fine, staff was nice. We were overcharged on breakfast items on our check-out morning, and emails and calls about it were not answered. It was only $10, but what if it was more? Also, the reviews about bad internet are correct. We were traveling cross-country over a 3-week period, doing so only possible because we worked along...

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Thank starryi
Management response:

Thank you for comments regarding your stay with us. Please accept my apologies for the overcharge on your breakfast as well as the internet challenges. Please know we are upgrading our internet during the first quarter of 2017. I will be happy to review the charge for your breakfast, if you would kindly reach out to me at tammi.dejarnette@aloftnashvillewestend.com with...

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Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
The Aloft Nashville West End hotel is located in the heart of Tennessee's music scene right on Music Row. Our hotel features loft-inspired design, custom room amenities, and free high speed internet. ... more   less 

Additional Information about Aloft Nashville West End

Address: 1719 W End Ave, Nashville, TN 37203-5120 (Formerly Indigo Hotel West End)
Region: United States > Tennessee > Davidson County > Nashville
Price Range: ₹ 11,700 - ₹ 29,476 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Aloft Nashville West End 3*
Number of rooms: 139
Reservation Options:
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Also Known As:
Hotel Indigo Nashville
Indigo Hotel Nashville
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Questions & Answers

Here's what travellers have asked, with answers from Aloft Nashville West End staff and other travellers.
6 questions
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Mahwah, New Jersey
3 months ago
Birmingham, Alabama
10 months ago
Vineland, New Jersey
over a year ago
Covington, Louisiana
over a year ago
over a year ago

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Questions? Get answers from Aloft Nashville West End staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for room at the end of the hall! They are larger.”
jeepsgone, 17 Mar 2017 | Read review
“book elsewhere”
NVRam123, 23 Feb 2017 | Read review
“I found an unbelievable rate using the Hotel Tonight app”
162allya, 30 Jan 2017 | Read review
“Corner suites are large and with great views”
479catherinen, 11 Jan 2017 | Read review
“Rooms facing downtown were long and narrow, rooms facing away from downtown were more 'standard' in size”
Hard2Want, 10 Jan 2017 | Read review
5 of 5