We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

The Capitol Hotel Downtown Nashville

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
and 3 more sites!
Professional photos
The Capitol Hotel Downtown Nashville
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

661 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for The Capitol Hotel Downtown Nashville
See the most recent reviews
Showing 636: English reviews
Reviewed 1 week ago via mobile

Alisa and Nathaniel were absolutely wonderful, could not be more helpful. The room was beautiful, the bed and pillows so comfortable... I wanted to take the pillows home. Would recommend this property to anyone looking for a good downtown location, a few blocks away from broadway easy walking distance.

 Report
Helpful?
Thank Kate B
ManagerX1, Manager at The Capitol Hotel Downtown Nashville, responded to this review

I am thrilled to read that you loved your stay here at The Capitol Hotel Downtown Nashville! It is wonderful to know how much you enjoyed the comfort of our beds and pillows and that our staff took such good care of you. I’ll be sure to share your kind remarks to Alisa and Nathaniel. Thank you for recommending us...

Frankfort, Kentucky
Reviewed 1 week ago

we enjoyed our weekend in Nashville going to a concert and walking around sight seeing some of the attractions of Nashville. Where we stayed at the Capitol Hotel Downtown Nashville the staff made our trip more enjoyable the help of Alisa- Gwen- Richard -Denise and Alex made us feel welcome - we also enjoyed that our hotel was located so...

 Report
Helpful?
Thank nashville78
ManagerX1, Manager at The Capitol Hotel Downtown Nashville, responded to this review

I am thrilled to see how much you enjoyed your weekend stay at The Capitol Hotel Downtown Nashville while exploring everything Nashville has to offer. We are thrilled to note that Alisa, Gwen, Richard, Denise, and Alex made your visit a memorable one by providing exceptional service. So whether you are here for business or fun, our boutique hotel is...

Bristol, UK
Reviewed 1 week ago

Stayed here in November 2016 on business (conference at the Music City Center). Rooms are very nicely presented and well-equipped, and they appear exactly as shown in the hotels promotional photos. The bathroom needs more light, especially above the bath. With the shower curtain pulled across, the bath itself is essentially in darkness. The safe is old and requires you...

 Report
Helpful?
Thank Dean W
ManagerX1, Manager at The Capitol Hotel Downtown Nashville, responded to this review

Thank you for staying with us and for sharing your comments. We are glad you liked the location of our hotel close to the downtown area and Music City Center, but we are sorry our hotel and facilities did not meet your expectations. We apologize for the inconvenience caused due to noise issues. Your constructive feedback is valuable to us...

Garstang, United Kingdom
Reviewed 1 week ago via mobile

We stopped here 2 years ago and loved it so much when returning we decided to stop again. We were both slightly disappointed. We stopped for 8 nights and found the room very noisy. I think when checking people in if people are stopping for more than a few night they should be given the quieter side of the hotel....

 Report
Helpful?
Thank samanthalouise85
ManagerX1, Manager at The Capitol Hotel Downtown Nashville, responded to this review

Thank you for your feedback. We are so glad you came back to us, but we are sorry the noise issues you experienced, affected your stay. We appreciate you sharing your concern as it will help us when planning future improvements. Thank you for your nice comments about our staff and the efficient service they delivered. We truly value your...

Virginia
Reviewed 2 weeks ago

We just visited Nashville this last weekend. The Capital Hotel had the perfect price point and we were very pleased with our stay! The staff is amazing- Andrea was our housekeeper and she was great- made sure we had everything we needed. Gwen at the front desk was so nice and helpful, as was Cliff the valet/driver/concierge everything man. Thank...

 Report
Helpful?
Thank sistersusannah
ManagerX1, Manager at The Capitol Hotel Downtown Nashville, responded to this review

Many thanks for the wonderful remarks of the Capitol Hotel Downtown Nashville. We're thrilled to note that our entire team made you feel welcome and provided outstanding service. I will convey your gracious remarks to them, in particular to Andrea, Gwen and Cliff. We are also happy that you enjoyed the great value we offer in the area as well...

Winnipeg, Canada
Reviewed 2 weeks ago

Staff is very friendly and helpful. Especially the frontdesk agent Jamiee and the valet attendant Alfred. She help us with maps for our next destination. Its the staff that takes out time to help the guests that makes our stay enjoyable. The elevator is very scary and needs to be checked.

 Report
Helpful?
Thank queeniep123
ManagerX1, Manager at The Capitol Hotel Downtown Nashville, responded to this review

Thank you for selecting the Capitol Hotel Downtown Nashville for your stay and for the amazing remarks provided. It was a pleasure reading your comments praising our staff. Our associates are committed to delivering excellent service and friendly hospitality. I will definitely share your praises with the entire team, especially with Jamie and Alfred. We look forward to having you...

Reviewed 2 weeks ago via mobile

Comfortable, cosy, and clean and the complimentary breakfast is decent, but the elevator is a bit worse for ware. It's also within close walking distance within everything downtown Nashville has to offer.

 Report
Helpful?
Thank Ashley S
ManagerX1, Manager at The Capitol Hotel Downtown Nashville, responded to this review

Thank you for selecting the Capitol Hotel Downtown Nashville for your stay. I am so glad that you found us to be a great value in the area and liked our location and complimentary features. We appreciate your business and look forward to welcoming you and your family again! General Manager

Cornelius, North Carolina
Reviewed 2 weeks ago

We visited for three nights last week. This is a great place to stay if you have the right expectations. There are a few quirks to this place, but the cost savings far outweigh the quirks. First of all, the staff is wonderful. Everyone we met was very friendly (as you would expect in the South) and helpful. The rooms...

 Report
Helpful?
Thank Scubasteven
ManagerX1, Manager at The Capitol Hotel Downtown Nashville, responded to this review

We are so glad you chose to stay with us The Capitol Hotel Downtown Nashville. It is wonderful to note that you were impressed by our friendly staff and our newly renovated guestrooms. We value your observations and apologize for any inconvenience caused. Thank you for letting us know that we were able to meet almost all your expectations and...

Dover, Tennessee
Reviewed 2 weeks ago

Great Service from Alisha, Jamiee, and Vanessa! The valet staff were also, great too. The room had some noise from the street, but overall nice, clean, and staff were helpful. There was a free breakfast that was more than just a granola bar and fruit. They had pancakes, bagels, cereal, bacon, toast, biscuits, yogurt, milk, coffee, and assorted juices.

 Report
Helpful?
Thank AMADCollins
ManagerX1, Manager at The Capitol Hotel Downtown Nashville, responded to this review

Thanks so much for your nice review regarding your stay at The Capitol Hotel Downtown Nashville. It is wonderful to read how much you loved our staff and the service they delivered. They truly love to deliver exceptional customer service to each and every guest so they will be thrilled to read your recognition. Thank you also for letting us...

Reviewed 2 weeks ago via mobile

Super clean! Recently remodeled and updated! All the staff was super nice! Alisa, Jamiee, and Gwen at the front desk were super nice and greeted us every time we were in the lobby area! Would definitely stay here again!

 Report
Helpful?
Thank cataylor970
ManagerX1, Manager at The Capitol Hotel Downtown Nashville, responded to this review

Thank you for your wonderful feedback regarding your stay at The Capitol Hotel Downtown Nashville. We appreciate you letting us know how much you loved your time here. Thanks so much for mentioning Alisa, Jamiee and Gwen. They a true asset to our team, and I will be sure to share your gracious compliments with them for their excellent service....

217 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (77)
Viewed
View from Room (13)
Viewed
Hotel & Grounds (13)
Viewed
Dining (8)
Viewed
Room/Suite (11)
Viewed
Bathroom (5)
Viewed
Other (27)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (104)
Viewed
Amenities (11)
Viewed
One King Bed (27)
Viewed
Dining (11)
Viewed
The Hotel (29)
Viewed
Two Queen Beds (26)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (36)
Viewed
Room/Suite (12)
Viewed
Bathroom (2)
Viewed
Hotel & Grounds (4)
Viewed
Dining (4)
Viewed
Other (14)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Nashville hotels
Downtown Nashville
Hotel Indigo Nashville
Hotel Indigo Nashville
#24 of 154 in Nashville
1,068 reviews
Downtown Nashville
Courtyard Nashville Downtown
Courtyard Nashville Downtown
#35 of 154 in Nashville
184 reviews
Downtown Nashville
Sheraton Nashville Downtown Hotel
Show Prices
Show Prices
Show Prices
Downtown Nashville
Renaissance Nashville Hotel
Renaissance Nashville Hotel
#12 of 154 in Nashville
2,496 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Laundry Service
  • Breakfast Available
  • Dry Cleaning
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Capitol Hotel Downtown Nashville is in the heart of downtown, within walking distance to entertainment & dining venues. Our 100 sleeping rooms have been newly renovated. Free deluxe hot breakfast buffet. ... more   less 

Additional Information about The Capitol Hotel Downtown Nashville

Address: 711 Union St, Nashville, TN 37219-1707
Region: United States > Tennessee > Nashville > Downtown Nashville
Price Range: ₹ 11,096 - ₹ 21,920 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Capitol Hotel Downtown Nashville 3*
Number of rooms: 100
Reservation Options:
TripAdvisor is proud to partner with Choice Hotels, Booking.com, Hotels.com, Expedia, Cheap Tickets and Priceline so you can book your The Capitol Hotel Downtown Nashville reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Downtown Hotel Nashville
Best Western Nashville
Nashville Best Western
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Capitol Hotel Downtown Nashville staff and other travellers.
21 questions
Ask a question

See all questions (21)

Questions? Get answers from The Capitol Hotel Downtown Nashville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor if possible”
 of 5 bubbles jillnic0le, 15 Jan 2017 | Read review
“choose a room near the back side not room 222 because it is next to the Continental Breakfast area.”
 of 5 bubbles nashville78, 9 Jan 2017 | Read review
“Rooms on the south side overlooking the small park would be quieter than those facing the Capitol building.”
 of 5 bubbles deanwilliams89, 7 Jan 2017 | Read review
“ask for a room on the back side of building”
 of 5 bubbles sistersusannah, 4 Jan 2017 | Read review
“ask for queen size”
 of 5 bubbles queeniep123, 4 Jan 2017 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay