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TownePlace Suites Nashville Airport

479 reviews
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Traveller (63)
Room & Suite (43)
Storyboard
Overview
  • Excellent69%
  • Very good20%
  • Average6%
  • Poor3%
  • Terrible2%
Travellers talk about
“front desk”(85 reviews)
“bedroom suite”(14 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Airport Transportation
Suites
2.5 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (479)Write a Review
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LanguageEnglish
319
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10
Show reviews that mention
All reviewsfront deskbedroom suiterooms and common areasfull kitchenbreakfast ladysmall kitchenextended stayhome away from homenashville airportyogurtthe entire staffthe general managershuttle driverevery staff memberindoor poolstaying at this hotelnashville area
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91 - 95 of 476 reviews
Reviewed 26 October 2016 via mobile

The employees at this hotel are very friendly and helpful. I was in a rush to leave this morning for a meeting and I left my insulated stainless steel water cup. When I arrived back at the hotel this evening I went to the front...More

Thank Shelley G
Response from Leah B, General Manager at TownePlace Suites Nashville AirportResponded 27 October 2016

Shelley G! Hello and thank you so much for your reveiw about our property and most importantly about Josh and Chelsea. Everyone wondered all day who's that cup belonged to. We were hoping someone would claim it (they are great cups). Our team truly does...More

Reviewed 25 October 2016 via mobile

Stayed at the TownePlace Suites due to its ease of access to the Opry. Unfortunately upon arrival we were given a room that had not been cleaned and made up, our second room although made up, had not had the toilet flushed! Apart from these...More

Thank Chippenham1
Response from Leah B, General Manager at TownePlace Suites Nashville AirportResponded 26 October 2016

Hello Chippenham1, Thank you for taking the time to share your valuable review. The experiences you described are not characteristic of the level of service our colleagues strive to provide, and we apologize your stay was unsatisfactory. Your feedback was shared with our team, and...More

Reviewed 23 October 2016

I chose this hotel after reading it's reviews and I was pleasantly surprise by how accurate the reviews were. The staff truly is the best I have ever seen. I believe her name was Joslin (she was working at the front desk)... she was the...More

Thank butterflynov25
Response from Leah B, General Manager at TownePlace Suites Nashville AirportResponded 24 October 2016

Hello! Thank you so much for taking the time to review your recent stay at TownePlace Suites Nashville Airport. I was very happy to share your comments with our team. We try to ensure all guest satisfaction and truly care about their experiences. I cant'...More

Reviewed 23 October 2016

You can tell this property is run by a great management team. Every single employee truly loves what they do from the excellent customer service of the front desk agents, KESHA, to the "rock and roll" shuttle driver, CASEY, to the sweet hardworking housekeepers, ROMAN,...More

Thank Wilson379
Response from Leah B, General Manager at TownePlace Suites Nashville AirportResponded 24 October 2016

Wilson379! Thank you so much for taking the time to write such an awesome review about our team and your visit at the TownePlace Suites Nashville Airport. I can't wait to share your feedback with our team, particularly Kesha, Roman and Casey. They are all...More

Reviewed 21 October 2016

The staff was fantastic at every encounter starting from being picked up on the shuttle from the airport, by Brian I think was his name- could be wrong but the gentleman that worked evening of 10/17. Then all the receptionists we very helpful. Another shuttle...More

Thank jayceeray2016
Response from Leah B, General Manager at TownePlace Suites Nashville AirportResponded 24 October 2016

Hello jayceeray2016! Thank you for taking the time to write such a great review about your recent stay with the TownePlace Suites Nashville Airport. We thrive on guest feedback and truly appreciate you taking the time to detail your experience (good and bad). Our team...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$ 149 - US$ 261 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Best Value Hotel in Nashville
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 149 - US$ 261 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Best Value Hotel in Nashville
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (63)
Room & Suite (43)
Dining (7)
Pool & Beach (1)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
lsueduncan
3 August 2017|
AnswerShow all 3 answers
Response from Keith M | Property representative |
We are 12 miles from downtown, easy highway drive most of the time
0
Votes
alh2012
7 December 2016|
AnswerShow all 5 answers
Response from Philip J | Reviewed this property |
Sorry I missed this. I rented a car so I do not know.
0
Votes
Philip_Woodson_King
13 August 2016|
AnswerShow all 5 answers
Response from Keith M | Property representative |
Hello! I apologize for not seeing your question sooner. We do not have a park and fly option so it is at the risk of the guest if they leave their car. Please call us for details of places that do have that option. Thank... More
0
Votes
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123
Room Tips
"very close to the airport"
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"Rooms on the back (North) side are quieter"
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"No tips. Its the best stay I've ever had."
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"Higher floors are quiet and have an excellent view"
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