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Hilton Garden Inn Nashville Airport

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#48 of 156 Hotels in Nashville
Certificate of Excellence
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Hilton Garden Inn Nashville Airport
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696 Reviews from our TripAdvisor Community

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Showing 693: English reviews
Philadelphia, Pennsylvania
1 review
Reviewed 4 days ago NEW

Smoke detectors went off at 5am. Understand accidents happen but the staff handled horribly. They did not communicate to the hotel patrons what was going on. They stayed inside warm or went outside to smoke cigarettes, all the while patrons were left outside cold, tired, and unsure of what to do.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank caitlinc839
ManagerX1, General Manager at Hilton Garden Inn Nashville Airport, responded to this review

Dear Caitlin, thank you for being our guest and for the feedback. I apologize for the unfortunate experience with our fire alarm at such an early hour. I am even more sorry for the actions and appearance from our staff that this was not important or considered a high priority to make our guests feel safe and secure. I have... More 

Edgewood, Maryland
Level Contributor
44 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 6 days ago NEW via mobile

Nice and clean rooms. Beds could be better! Lobby was nice with love entertainment. Front desk staff very nice and knowledgeable. Parking spaces are tight. Keurig in room a plus!. Decent for the price and good to have food onsite. Kitchen closes At 10pm.

Helpful?
Thank Yaadie01
BrandonFultz, Front Office Manager at Hilton Garden Inn Nashville Airport, responded to this review

Dear Yaadie01 Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Nashville Airport to your liking. If you may need anything or have any further feedback, please don’t hesitate to contact me at any time. We look forward to welcoming you back to our hotel in the future.... More 

Lancaster County, Pennsylvania
Level Contributor
48 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 6 days ago NEW

This is not a typical Hilton Garden, I waited almost 10mins till someone showed up at the front desk, to get my room key, The young Lady was obviously preoccupied with something and I felt I was a disruption to her.The Lobby is all that was normal about this hotel, The elevators are rough and loud, the hallway on the... More 

Helpful?
Thank Sheila T
BrandonFultz, Front Office Manager at Hilton Garden Inn Nashville Airport, responded to this review

Dear Sheila T Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future. Sincerely,... More 

Memphis, Tennessee
Level Contributor
398 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 169 helpful votes
Reviewed 1 week ago

This appears to be an older Hilton Garden Inn. The furnishings in our room were a little worn, but it was very clean. Nice property, east of downtown, in a quiet location. The staff was great, from the front desk, to the restaurant wait staff, to the cooks. Really nice friendly people with smiles on their faces. We ate several... More 

Helpful?
Thank GilB867
BrandonFultz, Front Office Manager at Hilton Garden Inn Nashville Airport, responded to this review

Dear GilB867 Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Nashville Airport to your liking. I will be sure to pass along your kind words to the staff. It means a lot to us to hear this kind of feedback. If you may need anything or have... More 

Nashville, United States
Level Contributor
4 reviews
4 hotel reviews
Reviewed 1 week ago

The Hilton Garden is okay. Occasionally you can get a decent/fair price. Most times not. Fitness center is WORN OUT!! Live music in lobby is nice but typically so loud you can't have a conversation. Breakfast is okay but be wary of the omelets. Some times they are not cooked all the way. Guess they hurry a little. Also it... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Ronald H
BrandonFultz, Front Office Manager at Hilton Garden Inn Nashville Airport, responded to this review

Dear Ronald H Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Nashville Airport to your liking. I have spoken to the head of Food&Beverage to address these issues. It's nice to hear these things so we can move forward, and not repeat these issues. If you may... More 

iowa
1 review
Reviewed 2 weeks ago

Dinner wait staff was very slow and food was a bit pricey for the quality. The bed was comparable to an air mattress and my lamp malfunctioned. Lobby was beautiful but rooms could use an update. Close to the airport.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank C448ZQandread
BrandonFultz, Front Office Manager at Hilton Garden Inn Nashville Airport, responded to this review

Dear C448ZQandread Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future. Sincerely, Brandon... More 

VA, United States
1 review
Reviewed 2 weeks ago

The room was clean but noisy due to being in close proximity to the airport. The breakfast and dinner at the hotel restaurant were expensive and bad. Staff was not helpful at all. The complimentary shuttle to the airport was convenient. The hotel is a 5-minute drive from the airport, and is convenient if you are going to the airport,... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 793ebrub
BrandonFultz, Front Office Manager at Hilton Garden Inn Nashville Airport, responded to this review

Dear 793eburb Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Nashville Airport to your liking. I have spoken the heads of both engineering and food&Beverage to address these issues. If you may need anything or have any further feedback, please don’t hesitate to contact me at any... More 

Cookeville, United States
1 review
Reviewed 2 weeks ago

The room and services provided were exceptional! The room was clean and fresh, the staff accommodating, friendly and knowledgeable. The food and bar service was outstanding as well. We look forward to staying here again!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Z8275EBrobertg
BrandonFultz, Front Office Manager at Hilton Garden Inn Nashville Airport, responded to this review

Dear Z8275EBrobertg Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Nashville Airport to your liking. We really appreciate your kind words, and I will pass these nice words on to our staff. If you may need anything or have any further feedback, please don’t hesitate to contact... More 

Lexington, Kentucky
2 reviews
Reviewed 3 weeks ago

It was clean and average. Average. No complimentary breakfast but fridge, microwave and Keurig in the room. If I paid under a $100 I'd be a happy camper, but I expected just a little more from the Hilton. Sheets were "pilly" but clean. Good pillows. Maybe I missed it, but I couldn't find a way to get wireless without paying... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank jerryz504
BrandonFultz, Front Office Manager at Hilton Garden Inn Nashville Airport, responded to this review

Dear jerryz504 Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We do offer complimentary internet to all of our guests. I have also spoken to the housekeeping manager, to address the condition of our pillows. We will take your... More 

Leominster, Massachusetts
Level Contributor
280 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
Reviewed 3 weeks ago

My wife and I stayed here over the Veteran’s Day weekend because all the downtown hotels were booked due to the Keith Urban concert, Titans/Packers game, college football game, and marathon. Never again. As a Hilton Diamond member I would rather switch brand loyalty than stay here again. It is always risky going with airport hotels and this one failed... More 

Helpful?
Thank sdavi
BrandonFultz, Front Office Manager at Hilton Garden Inn Nashville Airport, responded to this review

Dear sdavi Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. I have spoken to all appropriate department heads to fix and ensure these issues do not continue to happen. We will take your comments under consideration as we continually... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Deluxe accommodations, friendly service and a relaxed Tennessee-style atmosphere await guests of the Hilton Garden Inn hotel in Nashville. Certain to please the busy executive or leisure traveler are our array of special amenities including complimentary high-speed Internet access, in-room hospitality center with microwave, refrigerator and coffee maker, two dual-line phones with voicemail and data ports, large work desk, Mirra® Ergonomic chairs, On Command® video and games, complimentary HBO®, complimentary USA Today® each weekday morning, indoor swimming pool, newly renovated fitness center and a 24-hour complimentary business center with secure PrinterOn® printing. ... more   less 

Additional Information about Hilton Garden Inn Nashville Airport

Address: 412 Royal Pkwy, Nashville, TN 37214-3636
Region: United States > Tennessee > Nashville
Price Range: ₹ 7,978 - ₹ 16,705 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Nashville Airport 3*
Number of rooms: 110
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Hotels.com, Travelocity, Priceline and Odigeo so you can book your Hilton Garden Inn Nashville Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Nashville Airport Hotel Nashville
Nashville Hilton Garden Inn
Hilton Nashville
Hotel Style:
#27 Romantic Hotel in Nashville
#28 Family Hotel in Nashville
#31 Business Hotel in Nashville
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Nashville Airport staff and other travellers.
4 questions
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Questions? Get answers from Hilton Garden Inn Nashville Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“do not advise”
 of 5 bubbles Shelia1017, 28 Nov 2016 | Read review
“The hotel is away from any major highway, so every room will be insulated from street noise.”
 of 5 bubbles GilB867, 21 Nov 2016 | Read review
“stay away from next to elevator if you want quiet...”
 of 5 bubbles debraye, 10 Nov 2016 | Read review
“A little more costly for us, but had a shuttle to downtown Nashville for $10 round trip”
 of 5 bubbles Adhesion, 5 Oct 2016 | Read review
“Try to upgrade to a better room if possible. Do not pick a standard room.”
 of 5 bubbles Jackquito, 19 Aug 2016 | Read review
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