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Hilton Garden Inn Nashville Airport

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#52 of 154 Hotels in Nashville
Certificate of Excellence
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Hilton Garden Inn Nashville Airport
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716 Reviews from our TripAdvisor Community

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Showing 713: English reviews
Cerritos, United States
Reviewed yesterday NEW

The overall hotel was nice, hotel hallway had an order but rooms were clean and what you would typically expect of a Hilton Garden Inn. The bed was extremely hard, they moved me to a new room... same problem. I believe the adjustable mattresses are broken and permanently set to the "concrete" setting

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Loyd J
Reviewed 5 days ago NEWvia mobile

We stayed at this hotel for a hockey tournament. I cannot say enough good things about the hotel staff. They are extremely helpful and very friendly. I have never before met hotel staff this friendly.

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Helpful?
Thank Jen S
ManagerX1, Manager at Hilton Garden Inn Nashville Airport, responded to this review

Thank you for the glowing review of your stay at Hilton Garden Inn Nashville Airport, and most especially for complimenting our staff. It is important for our guests to have a great experience, and we are delighted you enjoyed your visit with us! We look forward to welcoming you again whenever your travels bring you back to Nashville. Regards, Ron...

Reviewed 1 week ago

There seemed to be a real issue with staff training, management, or both at this hotel. I am a Diamond Member and mostly stay at Hilton Garden locations. Upon check in, I was not even greeted by the guy at the front desk. I had to tell him that I had pre-checked in on the Application and then he was...

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Helpful?
Thank pman74
ManagerX1, Manager at Hilton Garden Inn Nashville Airport, responded to this review

Thank you for being our guest and for sharing your feedback online. I am sorry for the inconvenience you experienced during your stay. I will surely share your feedback with my entire team to ensure it never happens again. We hope this will not detract you from your overall pleasant stay. It was a pleasure having you as our guest,...

Reviewed 1 week ago via mobile

Very Friendly staff. Our room was very clean. Reasonably priced. We ordered room service because we drove in from Winnipeg and were very tired. Food came quickly and was hot and tasty! They forgot a few very small things but didn't take away from the meal. Food was also reasonably priced. I'd have no trouble booking here again!

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Helpful?
Thank Cor-man1
ManagerX1, Manager at Hilton Garden Inn Nashville Airport, responded to this review

Many thanks for affirming Hilton Garden Inn Nashville Airport as a great choice! We strive to deliver clean, comfortable stay and outstanding service to each and every guest at a great price and we appreciate you noticed our efforts. Your compliments will be shared with all of our staff so that it can be served as an encouragement for all...

haroldathampton
Reviewed 2 weeks ago via mobile

Wife and I visited Nashville to see the symphony and ended the evening at the Hilton Garden Inn with a cold drink. The room was beautiful and comfortable. Stephanie, Sara and the breakfast cooks were all personable and friendly. Thank you to the Hilton Garden Inn for a wonderful night.

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Helpful?
Thank haroldathampton
ManagerX1, Manager at Hilton Garden Inn Nashville Airport, responded to this review

Thank you for being our guest at Hilton Garden Inn Nashville Airport. It’s good to know you had a wonderful stay and were impressed with the excellent service provided by our staff. I will surely share your compliments with Stephanie, Sara, and our breakfast chef for a job well done. It was a pleasure having you as our guest, and...

Bowling Green, Kentucky
Reviewed 2 weeks ago

My flight was delayed getting into Nashville. When I called the hotel for pickup at 10:52pm, I was told the shuttle stopped running at 11pm. and the driver had already left. Didn't even get an apology.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Nancy W
ManagerX1, Manager at Hilton Garden Inn Nashville Airport, responded to this review

Thank you for taking the time to post a review. We are so sorry for your disappointment with our shuttle service and for the inconvenience it caused. We hope you will give us another opportunity in future to provide you with the level of hospitality you should have received this time. Regards, Ron Samardzia General Manager

Reviewed 2 weeks ago via mobile

Bed mattress had a canyon that I rolled into and could not escape. Room 208 is on the back of the elevator shaft, so there was constant noise. The desk was shaky and falling apart. I would not stay here again.

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Helpful?
Thank Jennifer C
ManagerX1, General Manager at Hilton Garden Inn Nashville Airport, responded to this review

Thank you for taking time to review your recent stay. I am sorry to hear that you were disappointed with the mattress in your room. Our front desk is staffed 24 hours a day and are more than willing to address any issues such as noise or an uncomfortable bed. We would have loved the opportunity to resolve this issue...

West Palm Beach, Florida
Reviewed 2 weeks ago

Absolutely a wonderful stay! Beds were comfortable, staff was VERY helpful and friendly, breakfast was awesome. Nothing bad to say about our stay. We waited about 5 minutes for airport shuttle transfer which was certainly appreciated since is was in the low 30's when we arrived.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank trietwyk
ManagerX1, Manager at Hilton Garden Inn Nashville Airport, responded to this review

Thank you for sharing your fabulous review of Hilton Garden Inn Nashville Airport. We are so pleased to read that you loved our friendly associates, shuttle service and the bed in your room. We appreciate your comments and can't wait to welcome you back on your next trip to Nashville. Regards, Ron Samardzia General Manager

Clarksville, Tennessee
Reviewed 2 weeks ago

We stayed here with our adult children because we were going out to eat at Mere Bulles in Brentwood and did not want to drive back to clarksvillle the staff took great care of us and the rooms were updated and clean.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank kellygP9104MZ
ManagerX1, Manager at Hilton Garden Inn Nashville Airport, responded to this review

Thank you for being our guest at Hilton Garden Inn Nashville Airport and wish you a Happy Anniversary. I am pleased to know how happy you were with your clean and well-appointed room along with the services provided by our friendly staff. We enjoyed having you stay with us and hope we will continue to be your hotel of choice...

Little Rock, United States
Reviewed 3 weeks ago

December 27, 2016 Dear Sirs; My daughter and I are both Hilton Honors Members and frequent Hilton Hotels in many cities. We have, until now, always had a pleasant experience. My family and I planned an Opryland Christmas, since I recently relocated to Nashville. My family Has never been to Nashville and were excited to see the city and enjoy...

Review collected in partnership with Hilton Garden Inn
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Helpful?
1Thank amberw771
ManagerX1, Front Office Manager at Hilton Garden Inn Nashville Airport, responded to this review

Dear Amber, thank you for being our guest and for reviewing your recent stay at our hotel. We are happy to welcome back our loyal Hilton Honor guests and glad you have found our location comfortable along with a friendly front desk staff. I am however disappointed your wonderful experience stopped there. The level of service and hospitality you received...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Deluxe accommodations, friendly service and a relaxed Tennessee-style atmosphere await guests of the Hilton Garden Inn hotel in Nashville. Certain to please the busy executive or leisure traveler are our array of special amenities including complimentary high-speed Internet access, in-room hospitality center with microwave, refrigerator and coffee maker, two dual-line phones with voicemail and data ports, large work desk, Mirra® Ergonomic chairs, On Command® video and games, complimentary HBO®, complimentary USA Today® each weekday morning, indoor swimming pool, newly renovated fitness center and a 24-hour complimentary business center with secure PrinterOn® printing. ... more   less 

Additional Information about Hilton Garden Inn Nashville Airport

Address: 412 Royal Pkwy, Nashville, TN 37214-3636
Region: United States > Tennessee > Nashville
Price Range: ₹ 8,578 - ₹ 20,425 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Nashville Airport 3*
Number of rooms: 110
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Orbitz, Travelocity, Hotels.com and Priceline so you can book your Hilton Garden Inn Nashville Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Nashville Airport Hotel Nashville
Nashville Hilton Garden Inn
Hilton Nashville
Hotel Style:
#27 Romantic Hotel in Nashville
#28 Family Hotel in Nashville
#31 Business Hotel in Nashville
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Nashville Airport staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Nashville Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I think any room will have a noise issue when the airplanes start taking off”
 of 5 bubbles Travelingbeachchick, 23 Dec 2016 | Read review
“do not advise”
 of 5 bubbles Shelia1017, 28 Nov 2016 | Read review
“The hotel is away from any major highway, so every room will be insulated from street noise.”
 of 5 bubbles GilB867, 21 Nov 2016 | Read review
“stay away from next to elevator if you want quiet...”
 of 5 bubbles debraye, 10 Nov 2016 | Read review
“A little more costly for us, but had a shuttle to downtown Nashville for $10 round trip”
 of 5 bubbles Adhesion, 5 Oct 2016 | Read review
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