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Embassy Suites by Hilton Nashville at Vanderbilt

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#33 of 154 Hotels in Nashville
Certificate of Excellence
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Embassy Suites by Hilton Nashville at Vanderbilt
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1,062 Reviews from our TripAdvisor Community

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Showing 1,056: English reviews
oxon
Reviewed 3 days ago NEW

Having read some of the the recent reviews I felt I should share our experience. We arrived after a very long journey and were greeted by friendly, smiling check in staff. We were given all the information we needed about our stay and they were also helpful with information about getting around the area. We could not fault ANY of...

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Helpful?
Thank OxonGardengirl
West Sussex
Reviewed 4 days ago NEWvia mobile

We checked into this hotel as part of my husband's 50th birthday trip which started successfully in Memphis. We were so dismayed at how dark, dingy and dated this hotel is. It is in serious need of updating as everything from the walls to the carpets reminds one of mud!! Our 'suite' was even more disappointing, it had a dreadful...

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Helpful?
Thank WestSussexBubba
Scott B, General Manager at Embassy Suites by Hilton Nashville at Vanderbilt, responded to this review

Dear WestSussexBubba, Thank you for being our guest, and congrats to your husband on celebrating his 50th! I'm very sorry to hear that our team did not identify and correct those issues prior to your arrival. Please accept my apology on our behalf, I know that our staff has already addressed this for you in an effort to make it...

Chattanooga, United States
Reviewed 5 days ago NEW

Everything was great. I wish the price wasn't so expensive, but they say you get what you pay for. The room were clean, close to many restaurants. The waterfall in the lobby was so nice. had to take a picture. The glass elevator gave an awesome view. Loved it

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank 828timothyk
Justin_Dallriva, Guest Service Manager at Embassy Suites by Hilton Nashville at Vanderbilt, responded to this review

Thanks so much for staying with us and providing feedback. We are glad you enjoyed the convenient location and inviting atmosphere. We hope to see you again soon!

Pittsburgh, Pennsylvania
Reviewed 1 week ago

Great staff. Great accommodations. Rooms were spacious, allowing us room to just hang out separate from where we slept. We loved the included breakfast and nightly managers' receptions. We would come back!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank 283leeannd
Justin_Dallriva, Guest Services Manager at Embassy Suites by Hilton Nashville at Vanderbilt, responded to this review

Thanks for staying with us and providing excellent feedback. Glad to hear you had a great experience with the staff as well as the layout of the rooms. We hope you will visit us again soon!

Charlottesville, VA
Reviewed 2 weeks ago

One of the worst experiences from all perspectives. The staff was rude and completely ignorant. The room smelled terrible and the bed was as uncomfortable as it gets. Stay away - would be my best recommendation.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Jeka_K
Scott B, General Manager at Embassy Suites by Hilton Nashville at Vanderbilt, responded to this review

Dear Jeka_K, Thank you for being our guest and for sharing the feedback. Please accept my apology on our behalf for not delivering a better experience. The room odor issue you have described certainly should have been caught and addressed during our inspection process. We are in the process of replacing our mattresses and box springs, this project will be...

Marion, United States
Reviewed 2 weeks ago

I had booked a room in this hotel, later canceled, this hotel sent me a paid bill stating I checked in and 3 days later checked out, well I was in Indiana not Tn. I had never checked in, in fact I had the cancellation number where I canceled 2 weeks prior to visit. I called the hotel to ask...

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Helpful?
2Thank Angela K
Scott B, General Manager at Embassy Suites by Hilton Nashville at Vanderbilt, responded to this review

Dear Angela K., Sorry for the error on our part and that you never heard back from our Accounting Manager. I would be glad to try and assist myself, please reach out to me at the number listed below. Best regards, Scott Balmaseda General Manager (615)277-4979

Eagle River, Alaska
Reviewed 2 weeks ago

I love the amenities of this hotel...the happy hour & the breakfast are awesome. However, there are a number of staff members (particularly, the front desk staff) who have significant attitude problems. With the prices you pay to stay here, even if you have some sort of discount, you should be treated with courtesy & kindness. We were here 3...

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Helpful?
Thank ERNURS2
Scott B, General Manager at Embassy Suites by Hilton Nashville at Vanderbilt, responded to this review

Dear Ernurs2, Thank you for being our guest and for sharing the feedback. Please accept my apology on our behalf for the service and Housekeeping issues you experience during your stay. We hope to have the opportunity to make it right for you in the future! Best regards, Scott Balmaseda General Manager

ATL
Reviewed 2 weeks ago

This hotel is in walking distance to many bars, a few restaurants and short Uber rides to downtown. The evening social happy hour is limited but a decent way to ease into after 5 evening activities. The suites are clean and comfortable.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank hthjones
Justin_Dallriva, Guest Service Manager at Embassy Suites by Hilton Nashville at Vanderbilt, responded to this review

Thanks for staying with us and sharing your feedback. Glad to hear you took advantage of our close proximity to downtown Nashville. We are also happy to hear you enjoyed the evening reception during your stay. Please come visit us again soon!

Stockbridge, United States
Reviewed 2 weeks ago

Great hotel in a very nice location. Restaurants within easy walking distance. We parked our car and between the hotel shuttle and Uber, we didn't get back into it until we departed. using Uber to downtown is $6. The staff is exceptional, especially the concierge service.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Jr B
Justin_Dallriva, Guest Service Manager at Embassy Suites by Hilton Nashville at Vanderbilt, responded to this review

Thanks for staying with us, and we are glad to hear the excellent feedback regarding the hotel staff. We strive to provide engaging, caring service, and we are glad we could provide that for you. We hope you will visit us again soon!

Menominee, Michigan
Reviewed 3 weeks ago

Our rooms were not cleaned regularly unless we tracked down the maid service. We had to request to have rooms serviced otherwise they weren't cleaned. It was disappointing to leave early in the morning only to return at the end of the day to a room that hadn't been cleaned.

Review collected in partnership with Embassy Suites Hotels
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1Thank michellemS6824ML

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Breakfast included
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Embassy Suites by Hilton Nashville at Vanderbilt

Address: 1811 Broadway, Nashville, TN 37203
Region: United States > Tennessee > Nashville
Price Range: ₹ 13,642 - ₹ 24,828 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Nashville at Vanderbilt 3.5*
Number of rooms: 208
Reservation Options:
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Also Known As:
Embassy Suites Hotel Nashville
Embassy Suites Nashville Tn
Nashville Embassy Suites
Hotel Style:
#9 Business Hotel in Nashville
#17 Romantic Hotel in Nashville
#23 Family Hotel in Nashville
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Nashville at Vanderbilt staff and other travellers.
22 questions
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Questions? Get answers from Embassy Suites by Hilton Nashville at Vanderbilt staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room was on the 5th floor and we were very happy with it.”
 of 5 bubbles OxonGardengirl, 20 Jan 2017 | Read review
“Higher floors because there is a lot of street & bar noise.”
 of 5 bubbles ERNURS2, 5 Jan 2017 | Read review
“Check Out the Brunch Places Nearby! Superb!”
 of 5 bubbles Cfitzgerald0717, 16 Dec 2016 | Read review
“We were on the back and heard music from an outside bar until late into the night.”
 of 5 bubbles tootleTennessee, 3 Dec 2016 | Read review
“Stay on a lower level floor in the event the elevators do not work.”
 of 5 bubbles Alarke, 15 Nov 2016 | Read review
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