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Don't even waste your time. Place is a dump smells like cat piss. On a business trip and company booked my stay for conference. Rooms are horrible and this is part of Gaylord hotels. If so....won't be staying at any of your places anytime soon.More
Response from Mark G, General Manager at The Inn at Opryland, A Gaylord HotelResponded 2 days ago
Good afternoon and thank you for being our recent guest at The INN at Opryland. Please allow me to apologize for not meeting your overall expectations which you clearly identified with your comments. This is disappointing to me and I would like the opportunity to...More
I stayed in the Inn for 2 months. Everything was going good! But everything changed when a weird man came into my room when I was taking a shower. I was getting ready to go to work so I took a shower and I was...More
Thank Britanyc G
Response from Mark G, General Manager at The Inn at Opryland, A Gaylord HotelResponded 4 days ago
Hello Britany and thank you for being our long term guest at the INN at Opryland. I appreciate you sharing your comments and please allow me to apologize for the unfortunate experience you had. I have personally called and left you a message in your...More
I cannot explain some recent bad reviews, unless they are from people with unrealistic expectations. We thoroughly enjoyed our two nights here. Prices are reasonable, the staff was friendly and professional, and the amenities were what we expected. They offer shuttle service to the main...More
This hotel was an overflow hotel for my conference at the Gaylord Opryland Resort & Convention Center. The hotel has a friendly and helpful staff but the property is dated and in need of a renovation. I was upgraded to a premiumj/interior room was viewed...More
Many exterior rooms. Noisy on the highway. Could not get a room change. Room heating could not maintain 70 degrees. Asked for a extra blanket three times and then finally told they didn’t have anymore extra blankets! Worst experience at hotel ever!!!