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Holiday Inn Express Nashville Airport

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322 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Nashville Airport
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Showing 311: English reviews
Columbia, South Carolina
Reviewed 10 October 2015

Got to the counter to check in. This 'pet friendly' hotel wanted a pet fee of $100 per pet (!). I explained that I was happy to pay a pet fee, but thought that it should be fair and reasonable. The manager offered a pet fee of $50 per pet, and I took my business over to the Drury Inn...

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Helpful?
Thank William B
Jennifer H, Manager at Holiday Inn Express Nashville Airport, responded to this review

Thank you for your feedback on the Holiday Inn Express Nashville Airport. My apologies for the confusion at check-in regarding our pet fee. Please know that our pet fee is $50 per pet, not $100 per pet. We do hope you will come back to be our guest upon your next visit to Nashville, TN. All the best, Jennifer Hewson...

Stratham, New Hampshire
Reviewed 9 October 2015

This is truly one of the worst hotels I've stayed in in a long, long time. The place is depressing and the rooms are exceptionally shabby and dirty. There is nothing -- really nothing -- to recommend the place. There are lots of other places near to the airport that you could easily choose above this one. At checkout I...

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Helpful?
Thank blondventures
Jennifer H, Manager at Holiday Inn Express Nashville Airport, responded to this review

Thank you for your review on the Holiday Inn Express Nashville Airport. We appreciate all of your feedback. Please know that the hotel will undergo a full renovation that will be starting next month and is projected to be completed by early March of 2016. We hope to see you on your next visit to Nashville, TN. We would love...

Toronto, Canada
Reviewed 8 October 2015

Tiny rooms, overpriced. You would be better off at just about any other Hotel in the area,We would definatley not stay here again. Very uncomfortale for a 4 night holiday stay. Outdated Hiliday in in need of a facelift.

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Helpful?
Thank Mike M
Jennifer H, Manager at Holiday Inn Express Nashville Airport, responded to this review

Thank you for the review on the Holiday Inn Express Nashville Airport. We appreciate your feedback. We will be undergoing a full renovation of the hotel (inside/out) next month and is projected to be completed by early March of 2016. We do hope you will come back to see the New Holiday Inn Express Nashville Airport. All the Best, Jennifer...

Washington DC, District of Columbia
Reviewed 6 October 2015 via mobile

After seeing same trash in hallway for two days (pens, coffee stirrers, shampoo caps, wrappers), I finally asked the staff to vacuum and clean the hallway! Actual hotel room was ok although the floor there had also not been adequately vacuumed. Had to unplug in-room refrigerator because it made a ticking sound all night. Free internet was spotty, unreliable. Encountered...

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Helpful?
Thank ARB2000
Jennifer H, Manager at Holiday Inn Express Nashville Airport, responded to this review

Thank you for your feedback on the Holiday Inn Express Nashville Airport. We appreciate all of your comments and will make sure all is addressed with the appropriate departments. We apologize for any inconvenience this may have caused you during your stay with us. We do hope you will come back and give us another try on your next visit...

Twin Lake, Michigan
Reviewed 2 October 2015

Nothing special here. You can tell this was another property and is older. Not typical of a HIEX. Pretty worn out. Not the cleanest property but stayable. The breakfast area is not typical and somewhat awkward. Not that many tables and numerous guests had to eat on the couches and chairs. Price I guess is typical for the area but...

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Helpful?
Thank MarkVK1959
Jennifer H, Manager at Holiday Inn Express Nashville Airport, responded to this review

Thank you for your review on the Holiday Inn Express Nashville Airport. We appreciate all of your feedback. Please know that the hotel will be undergoing a multi-million dollar renovation this November and is projected to be completed by March of 2016. We do hope you will come back when you're visiting Nashville again to experience all the new! Sincerely,...

INDIANAPOLIS
Reviewed 28 September 2015

The staff was friendly. Check in was quick. The cookies were tasty. The rooms are old and they don't have enough easily accesible plugs, but the linens were clean (although, some need tossed due to wear) and the refrigerator and microwave were nice amenities. Be prepared to use your phone as an internet hotspot. The free internet was abysmally slow...

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Helpful?
Thank KRISTEN N
Jennifer H, Manager at Holiday Inn Express Nashville Airport, responded to this review

Thank you for your review on the Holiday Inn Express Nashville Airport. We appreciate all of your feedback and will pass along your compliments to the appropriate departments. Please know that we will be undergoing a multi-million dollar renovation beginning in November that will upgrade our entire property - including the guest room packages, public spaces and faster internet access....

Belleville, Canada
Reviewed 28 September 2015

I stayed here for an evening before flying out early in the morning. The hotel is dated but in good shape and clean. The breakfast is good and the staff is friendly and helpful. No complaints about this place.

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Helpful?
Thank Bishop_SS
Jennifer H, Manager at Holiday Inn Express Nashville Airport, responded to this review

Thank you for your review of the Holiday Inn Express Nashville Airport! We greatly appreciate your feedback and are happy you enjoyed your stay with us during your trip to Nashville. We will begin a multi-million dollar renovation in November and hope you will visit us again once completed. We look forward to seeing you again on your next trip...

Reviewed 26 September 2015 via mobile

Extremely rude front desk clerk. Manager had to be called in from home. When she arrived she didn't acknowledge us at all or the fact that we had been waiting for over an hour to get checked into rooms that had been reserved since April. Finally got rooms but not what we had reserved. I will never stay here again....

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Helpful?
Thank Stitching P
Jennifer H, Manager at Holiday Inn Express Nashville Airport, responded to this review

Thank you for your review of the Holiday Inn Express Nashville Airport. First, let me apologize for the inconvenient long wait during your check-in process. We strive to provide high-quality customer service and I am disappointed and sincerely apologetic that we did not meet those standards. Please know that we do take all comments and concerns very seriously. This matter...

Brunswick, Georgia
Reviewed 16 September 2015

As you can tell by the name of the hotel it is next to Nashville Airport. It is quite an efficient place to stay, Their shuttle will pick you up/ return you to the airport and if your business is within 2 mile radius they will take you to your meeting and pick you up. Saves car rental and/or taxi....

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Helpful?
Thank svargasi
Jennifer H, Manager at Holiday Inn Express Nashville Airport, responded to this review

Thank you for your review on the Holiday Inn Express Nashville Airport. We appreciate all of your feedback and look forward to seeing you again on your next trip back to Nashville, TN! Sincerely, Jennifer Hewson Director of Sales

Lawrenceville, GA
Reviewed 15 September 2015

I recently stayed here while participating in a trade show. While the rooms were clean and well kept, the rest of the hotel was not. The floors in the meeting rooms were dirty as was the elevator, and they remained that way for the 3 days I was at the hotel. If you were only visiting the meeting room areas,...

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Helpful?
Thank 72Sharon1954
Jennifer H, Manager at Holiday Inn Express Nashville Airport, responded to this review

Thank you for your review on the Holiday Inn Express Nashville Airport. We appreciate your feedback. Please know that the hotel will be undergoing a multi-million dollar renovation starting this November. We do hope you come back to experience all the 'New'! Thank you for visiting us! All the best, Jennifer Hewson Director of Sales

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
**We have recently renovated as of July 2011, come experience our new carpet, mattresses, and TVs. Ask about our Park and Fly package!** The Holiday Inn Express Nashville Airport is located near the Nashville International Airport (BNA) and eight miles from downtown Nashville with easy access to major highways. Hotel is newly renovated with a beautiful fireplace in the lobby area. The Holiday Inn Express breakfast bar is the best way to start your day in the morning. ... more   less 

Additional Information about Holiday Inn Express Nashville Airport

Address: 1111 Airport Center Drive, Nashville, TN 37214
Region: United States > Tennessee > Nashville
Price Range: ₹ 8,848 - ₹ 14,211 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Nashville Airport 2.5*
Number of rooms: 202
Reservation Options:
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Also Known As:
Holiday Inn Express Nashville Airport Hotel Nashville
Holiday Inn Nashville
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Nashville Airport staff and other travellers.
4 questions
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Kansas City, Missouri
Columbia, Maryland
10 months ago
over a year ago

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Questions? Get answers from Holiday Inn Express Nashville Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try for a room away from the front desk, it can get a little noisy”
 of 5 bubbles 980KevinT, 4 Feb 2017 | Read review
“Ask for a room away from the lobby”
 of 5 bubbles laurenbet, 29 Jan 2017 | Read review
“close to the airport”
 of 5 bubbles RetiredandHappy1124, 28 Nov 2016 | Read review
“Ask to see the room first”
 of 5 bubbles rhbikebum, 1 Nov 2016 | Read review
“Ask for room on first floor close to parking areas .Vending just a few steps away”
 of 5 bubbles Monica58860, 1 Nov 2016 | Read review
5 of 5