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Hilton Garden Inn Nashville/Vanderbilt

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#24 of 154 Hotels in Nashville
Certificate of Excellence
GreenLeadersBronze level
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Hilton Garden Inn Nashville\/Vanderbilt
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1,410 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Nashville/Vanderbilt
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Showing 1,403: English reviews
Avon, Indiana
Reviewed 3 weeks ago

Perfect Location to everything on Broadway. Shuttle was available to local places which was awesome. Staff was very knowledgeable about the area and things to do and see. Beautiful hotel with a very nice view..

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Helpful?
Thank tsellmer1414
Jessica B, Guest Services Manager at Hilton Garden Inn Nashville/Vanderbilt, responded to this review

Hello, tsellmer1414! It's so heartwarming to read all of your kind words. It was an absolute pleasure having you as a guest at our hotel! I'm thrilled that you were able to utilize all of our amenities that we offer. I will be sure to pass along your feedback to the rest of our team, as I know it will...

Canton, United States
Reviewed 3 weeks ago via mobile

The location of the hotel is great and the room is ok, but it's the little things that make the difference. Room I selected was not available which happens, but I asked to not be put by elevator and was told I was not....my room was first door by elevator which is extremely loud. Iron did not work at all....

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Helpful?
1Thank Jason T
Justin B, General Manager at Hilton Garden Inn Nashville/Vanderbilt, responded to this review

Dear Jason T, Thank you for taking the time to review our hotel. I would like to apologize for our short comings during your stay. We strive to provide an excellent experience for all of our guests. We are currently about to complete a full renovation and will have an excellent facility in the upcoming weeks. I would love the...

Rochester, New York
Reviewed 4 weeks ago

I was off to a good start when i arrived as I was guest of the day. The goody bag and discounts were a nice arrival gift. The hotel amenities were all great and was only a brisk walk to the Gulch and and a few brewery visits. They were doing a bit of construction so I suspect it will...

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Helpful?
Thank Matt F
Allison G, Assistant General Manager at Hilton Garden Inn Nashville/Vanderbilt, responded to this review

Greetings Matt F, I am so happy your stay started off on a good note and that you were welcomed as our Guest of the Day! It is always fun seeing the surprise of each of our Guest's of the Day, and it is great to know you took advantage of the goody bag and discounts you received. Thank you...

Reviewed 4 weeks ago via mobile

Would have given the overall score a 5, but their food service is very limited because of construction at this time. Room was recently remodeled so very nice and roomy. Front desk staff was very helpful. Free shuttle within a 3-mile radius was great. Quick ride to the heart of town, restaurants and entertainment. Would stay here again.

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Helpful?
Thank Judith D
Allison G, Assistant General Manager at Hilton Garden Inn Nashville/Vanderbilt, responded to this review

Hello Judith D, It warms my heart to hear that you had such a wonderful time staying with us. Our team strives to provide excellent service, and it is great to hear that our Front Desk was helpful and that you were able to take advantage of our shuttle. There are so many great bars and restaurants surrounding us, I'm...

Frankfort, United States
Reviewed 4 weeks ago

The staff was always more than helpful answering questions and directing us to areas of interest within the Nashville area. Many places to eat within walking distance. The complimentary shuttle service within a two mile radius is perfect!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank jamesmk2017
Jessica B, Guest Services Manager at Hilton Garden Inn Nashville/Vanderbilt, responded to this review

Hello, jamesmk2017! It's so heartwarming to read all of your kind words! Our team strives for all of our guests to experience a legendary stay with us and they will be thrilled to see that their service efforts are paying off! I'm so glad that you were able to utilize our shuttle service and that you found our location to...

Hopkinsville, Kentucky
Reviewed 4 weeks ago

I made reservations, did a check-in on their website, and have an email confirmation for a king size bed, we wound up with a full/queen bed. My wife and I were told we were the first to be in this 'newly renovated' room. I found a belt from a previous guest hanging in the closet and a stain over the...

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Helpful?
Thank martyramsey2
Justin B, General Manager at Hilton Garden Inn Nashville/Vanderbilt, responded to this review

Dear Martyramsey2, Thank you for taking the time to review our hotel. I would love to talk to you more about your experience so that I can better understand where we fell short. We strive to provide an exceptional experience for all of our guests. Please feel free to contact me directly at 615-523-7901. Sincerely, Justin Byler

Reviewed 4 weeks ago

Upon arrival everyone was friendly and helpful. Check in was a breeze on the Hilton app. Our room was clean and comfortable. The shuttle driver was wonderful and very safe! Breakfast - just skip it. Not worth the cost.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank amberp253
Jessica B, Guest Services Manager at Hilton Garden Inn Nashville/Vanderbilt, responded to this review

Hello, amberp253! Thank you for leaving a review. I'm pleased to see that you found our Digital Check-In process to be accommodating to your needs. I will be sure to let our shuttle drivers know that their service efforts are paying off. It was an absolute pleasure having you as a guest and we sincerely hope to welcome you back...

Newnan, GA, United States
Reviewed 4 weeks ago

The front desk staff as well as the wait staff are EXCELLENT! BE PROUD of the great attitudes and friendliness of these folks. They were kind, helpful and well spoken. We will be back despite the over priced rooms (which is just the market and we get it).

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank P2002AWcatherinet
Jessica B, Guest Services Manager at Hilton Garden Inn Nashville/Vanderbilt, responded to this review

Hi P2002AWcatherinet! Thank you for taking the time to leave such a kind review! We take a lot of pride in our work and I know that our team will be thrilled to see that they were able to exceed your expectations! I will be sure to pass along your feedback, as I know it will motivate us to continue...

Madison, Mississippi
Reviewed 4 weeks ago

We were here for a wedding and it was the perfect location. Everyone from the valet to the front desk to the restaurant/bar staff were so nice and accommodating! It was great having the super nice shuttle driver there to take us downtown and pick us up when needed. I would definitely recommend this hotel. OH...the rooms were nice and...

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Helpful?
Thank LolliSB
Jessica B, Guest Services Manager at Hilton Garden Inn Nashville/Vanderbilt, responded to this review

Hello LolliSB! It's so heartwarming to read all of your kind words. I am absolutely thrilled that our staff provided excellent service for you! A wedding is a very special event and it's great that we had a positive impact on your stay. I'm also pleased that you enjoyed the comfort of our beds! I'll be sure to let the...

Evansville.net
Reviewed 21 January 2017 via mobile

We booked into HGI (by a Vanderbilt representative) for one night due to a visit to Vanderbilt for a medical appt the next day. We were greeted by valet and had prompt attentive service. The front desk was friendly and efficient. They explained added extras like bed firmness adjustments. The room was somewhat run down. The duvet cover was stained...

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Helpful?
Thank Kim D
Justin B, General Manager at Hilton Garden Inn Nashville/Vanderbilt, responded to this review

Dear Kim D, Thank you for taking the time to review our hotel. I would like to apologize for the condition of the room. We are currently almost complete with a full renovation of the guest rooms and everything will be replaced within the next couple of weeks. I hope you will give us another chance in the future. Sincerely,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in mid-town Nashville conveniently located off I-65/I-40 on Broadway Avenue. Within a short distance of our newly built hotel is Nashville's bustling downtown area, the famous Music Row, and both Belmont and Vanderbilt Universities. ... more   less 

Additional Information about Hilton Garden Inn Nashville/Vanderbilt

Address: 1715 Broadway Avenue, Nashville, TN 37203
Region: United States > Tennessee > Nashville
Price Range: ₹ 13,772 - ₹ 26,207 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Nashville/Vanderbilt 3*
Number of rooms: 194
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct and Cheap Tickets so you can book your Hilton Garden Inn Nashville/Vanderbilt reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Nashville/Vanderbilt Hotel Nashville
Hotel Style:
#2 Business Hotel in Nashville
#4 Green Hotel in Nashville
#13 Romantic Hotel in Nashville
#16 Family Hotel in Nashville
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Nashville/Vanderbilt staff and other travellers.
22 questions
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Nashville, Tennessee
Lockport, NY
over a year ago
Oxford, Mississippi
2 months ago
Knoxville, Tennessee
4 months ago

See all questions (22)

Questions? Get answers from Hilton Garden Inn Nashville/Vanderbilt staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors have beautiful view”
 of 5 bubbles tsellmer1414, 3 Feb 2017 | Read review
“Choose a different hotel.”
 of 5 bubbles martyramsey2, 24 Jan 2017 | Read review
“Ask for one of the newly redecorated rooms - or plan your trip for later in 2017 when renovations will be completed.”
 of 5 bubbles ssrossi, 7 Jan 2017 | Read review
“8th floor newly renovated room!”
 of 5 bubbles MH_in_SC, 2 Jan 2017 | Read review
“We had the corner room at the end of the hall which was large and accommodating.”
 of 5 bubbles 552bethanyh, 31 Dec 2016 | Read review
5 of 5