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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
HGI Nashville Vanderbilt is a fantastic hotel. Free shuttle to downtown area. I stayed here with friends for my bachelorette party and we could not have been happier. The hotel was very accommodating and the staff is super friendly from check-in, to housekeeping, to the...More
Review collected in partnership with Hilton Garden Inn
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
I stayed at this hotel from November 18-23. I had never been to Nashville and relied on a few clients and friends to pick the area of town I want to stay. Downtown hotels were out of my price range so I found this establishment...More
3 Thank Gordon M
Response from Troy N, Guest Relations Manager at Hilton Garden Inn Nashville/VanderbiltResponded 26 November 2017
Dear Gordon M,
Thank you so much for your review! I'm very glad that you chose to stay with us and that you found our location convenient for your stay. We get a lot of compliments about our shuttle, as well, so I'm glad that...More
I am an HHONRS member so I always seek out Hilton chains when I travel. The Hilton Garden Inn brand is one of my favorites and the location in Nashville/Vanderbilt certainly delivered a great stay. This was our first trip to Nashville and everything was...More
My husband & I recently stayed at the hotel for our visit to Nashville. The hotel has been nicely maintained and our room was spotless and very quiet. The front desk was friendly and efficient. We would definitely stay here again!More
Thank cindymc555
Response from Troy N, Front Office Manager at Hilton Garden Inn Nashville/VanderbiltResponded yesterday
Dear cindymc555,
Thank you so much for the great review! We would certainly love to have you back here with us again, and I'm very glad that you were happy with your guest room and our staff. Look us up on your next trip to...More
We were on broadway and Sha was very prompt in picking us up! It was very cold outside and Sha had the van nice and waem. She was pleasant and courteous! We enjoyed meeting her and hope that Sha will be our driver again in...More
Thank Tammy S
Response from Troy N, Front Office Manager at Hilton Garden Inn Nashville/VanderbiltResponded yesterday
Dear Tammy S,
Wow, thank you! Sha is one of our greatest assets here at the hotel, and she's very popular with a lot of our guests. I will pass on your comments to the valet manager and our management team. Please come see us...More
Response from H1765KYlindaw | Reviewed this property |
I am not sure if this Hilton offers a military discount. I’ve stayed there on a business trip. But I’ve stayed at another Hilton in another state and they did offer a military discount. I would think if one place offers... More
I am not sure if this Hilton offers a military discount. I’ve stayed there on a business trip. But I’ve stayed at another Hilton in another state and they did offer a military discount. I would think if one place offers it then they all would 😊 hope this helps.
Response from GeorgiaGirl40 | Reviewed this property |
Parking is $30, and it’s worth it. There’s very little parking in the area.
Not much to do in the hotel, but lots in the area. Several cool shopping areas near Vanderbilt, and several great restaurants within walking... More
Parking is $30, and it’s worth it. There’s very little parking in the area.
Not much to do in the hotel, but lots in the area. Several cool shopping areas near Vanderbilt, and several great restaurants within walking distance. Be sure and check out the hot chocolate bar and fresh cookies every afternoon!
We didn’t visit the pool or hot tub, but I’ve never been disappointed by a Hilton Garden Inn.