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Hotel Preston

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1,965 Reviews from our TripAdvisor Community

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Showing 1,960: English reviews
Huntersville, North Carolina
Reviewed 17 May 2016

We decided to stay at the Hotel Preston for our trip to Nashville because it promised to not be cookie-cutter, like chain hotels tend to be, and I thought that might be interesting. The downside? The hotel, the room, the restaurant, and the lounge were not what I expected to find based on their website. Great marketing tool; just did...

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Helpful?
Thank Mili_Pink
Ousmane D, General Manager at Hotel Preston, responded to this review

Mili_Pink...Whilst I was very pleased to read your comprehensive comment. I was equally concerned by the shortfalls of certain standards you experienced for which please accept my most sincere apologies. Needless to say, I was most disappointed that we failed to extend the high standards of service, attention to detail and professional courtesy expected by our guests and that we...

Myrtle Beach, SC
Reviewed 17 May 2016

Breakfast was not included and service was very slow. Needed more staff because of conference. Beds were good, large room. Close to I40. Would probably stay again if in area. Secure rooms, must use key in elevator.

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Thank 4123traveler
Ousmane D, General Manager at Hotel Preston, responded to this review

4123travele...Thank you for your wonderful summary of what is to be quite rightly expected of Hotel Preston and if you feel like next time you visit Nashville, we will be your hotel of choice, we would not wish you to feel anything other than that. Hope t o welcome you back soon and offer breakfast to you! best,

Colorado Springs, Colorado, United States
Reviewed 17 May 2016

The reservation was made in advance and easy to make. The room was clean and comfortable. We were there two nights and had no problems. The desk staff was very helpful in printing our boarding passes. Thanks.

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Helpful?
Thank Christopher B
Ousmane D, General Manager at Hotel Preston, responded to this review

Christopher B...Thank you for choosing to stay with us again and for the great compliment you paid us. When you begin to plan your next stay - which we hope will be soon - please feel free to contact me direct so I can arrange for you to have a 5 star experience! Best wishes,

Nashville
Reviewed 17 May 2016

We had a nice stay and staff are very nice. Food and entertainment were great. All our request were met and exceeded. Wish we could have stayed longer but definitely will stay here again when we are in Nashville.

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Thank 230cristinau
Ousmane D, General Manager at Hotel Preston, responded to this review

230cristinau...Thank you for your charming and thoughtful review following your recent stay at Hotel Preston. I have shared your kind comments with the entire team, who are delighted you had a wonderful stay and felt entirely at home. In the meantime, I look forward to welcoming you back to Hotel Preston on your next trip to MusicCity and please do...

Mcgraw
Reviewed 17 May 2016

restaurant was under staffed. No free Coffee or water available for customers in lobby.. Rooms very clean and comfortable. .. nothing memorable about the place. just average. No hot tub. it has a outdoor pool but not heated.

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Thank tracyellenc2016
Ousmane D, General Manager at Hotel Preston, responded to this review

tracyellenc2016...I am very happy that you discovered our hotel and found us to be a comfortable boutique one. I appreciate your comments. The cleanliness is a must and we pride ourselves for focusing on it. Thank you for sharing your vision about the pool. It would be hard to justify a heated pool in TN where the temperature gets up...

Nashville
Reviewed 17 May 2016

Thank you for the excellent service. I enjoyed my stay, even though it was just for one night. The elevator decor was extremely strange, to say the least. If it was to form a lasting impression, it worked!!

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Thank joannee893
Ousmane D, General Manager at Hotel Preston, responded to this review

joannee893... The gratitude goes towards you . You gave us the opportunity to make it memorable and we made it reality to live. We read and see many comments about the elevator and we love it as we are "delightfully uncommon". We welcome you for more as you make us your destination in the future. Be Preston!

Bartlett
Reviewed 17 May 2016

I stayed at Hotel Preston for a conference. overall it was good, just not great. Restaurant was understaffed to handle a group of people at once, especially at breakfast. Staff was pleasant. Bathrooms need shower liners and fans! Walls are thin, could hear elevator ding and people's doors slamming throughout day and night.

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Thank 18traceyc
Ousmane D, General Manager at Hotel Preston, responded to this review

18traceyc...Thank you for your review on TripAdvisor. I am aiming to be great so your next experience can be exceeding your expectation. Please to read that the conference was a success! I do apologize about the experience during breakfast. We hope to welcome you back in the future! Best wishes,

New Orleans
Reviewed 16 May 2016

Mold growing in the tub, couldn't even take a shower. Didn't get the accommodations we booked. The representative who checked us in was cranky and down right rude. While in the middle of a shower, the water shut completely off. I would never stay there again.

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Thank 849cassiep
Bowling Green, Kentucky
Reviewed 16 May 2016

I love the charm of this place. Not a huge property, but there is an onsite bar and restaurant. And yes, I ordered a lava lamp delivered to my room. Next time I may try the pet fish! Great staff - went above and beyond. My room was right in front of the elevators, but I heard nothing! Love the...

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Thank 910dawnc
Ousmane D, General Manager at Hotel Preston, responded to this review

910dawnc...Thank you for your great overview of your recent stay. Next time...we would love to have you try the pet fish. All your comments, positive and those that are constructive in nature, will be shared with our staff and management team. Thank you for mentioning the " no noise". We are trying to be innovative on noise control and elimination....

Ypsilanti, Michigan
Reviewed 16 May 2016

Hotel Preston is all about Nashville cool - a young Taylor Swift did an interview there and you'll feel like you're on your way too as you walk through the modern lobby. Yes, the rooms are a bit shabby and the corridors are dark - but somehow it didn't matter. We were stars just by walking through the door!

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Thank YpsiMom
Ousmane D, General Manager at Hotel Preston, responded to this review

YpsiMom... You are "star" at Hotel Preston any time you return. Thank you for taking the time to share your thoughtful comments and positive review following your recent visit to Hotel Preston. Knowing how often Nashville is a destination for many like Taylor Swift, you never know who you meet at Musiccity. Come back soon!!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Pool
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Hotel Preston is a delightfully uncommon Nashville hotel. Conveniently located near Nashville International Airport, just minutes from both downtown Nashville and Opryland, Hotel Preston caters to vacationers and business travelers alike with an only-in-Music City combination of creativity and sass. With an eclectic art collection and unique touches like lava lamps, rubber duckies and pet fish delivered upon request, Hotel Preston moves to its own beat.The hotel’s distinctive rooms, designed with custom furniture, eye-catching colors and unimaginably comfortable beds, have attracted worldwide media attention. Each room has a You Want It, You Got It button that caters to guests’ needs or whimsical desires: high-speed wireless Internet access, Aveda bath products, a Pillow Menu and Spiritual Menu.Hotel Preston offers state of the art meeting facilities with 7,408 sq. ft. of space including the 4,400 sq. ft. Gather Ballroom. Café Isabella serves up Italian comfort food with southern roots at Hotel Preston and caters to guests for breakfast, lunch and dinner. The hotel also boasts The Pink Slip, located off the lobby, where cocktails are served nightly and live music is showcased most nights and an inviting outdoor pool that is open seasonally. ... more   less 

Additional Information about Hotel Preston

Address: 733 Briley Pkwy, Nashville, TN 37217-1301
Region: United States > Tennessee > Nashville
Price Range: ₹ 6,198 - ₹ 13,826 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Preston 3.5*
Number of rooms: 196
Reservation Options:
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Also Known As:
Preston Hotel Nashville
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Preston staff and other travellers.
21 questions
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Questions? Get answers from Hotel Preston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“go to the next exit for a room..”
 of 5 bubbles terryj517, 21 Nov 2016 | Read review
“5th floor was quiet”
 of 5 bubbles 296AngelaC, 21 Nov 2016 | Read review
“Ask for a room without lady bugs...”
 of 5 bubbles AEP97, 1 Nov 2016 | Read review
“The sunrise offers a lot of sun. If you like darker rooms you may want to get a room on the other side not facing airport.”
 of 5 bubbles PJ42015, 26 Sep 2016 | Read review
“For $160'ish a night go somewhere else!! Felt like $55 or less”
 of 5 bubbles , 23 Sep 2016 | Read review
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