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Hotel Preston

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2,308 Reviews from our TripAdvisor Community

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Showing 2,302: English reviews
Hamburg
Reviewed 6 days ago NEW

This hotel needs updating and repairs, but the rooms were clean and the staff was excellent. Once they finish renovations, this should be a gem in Nashville. Food provided at the corporate meeting was outstanding. However, the meal I had in the restaurant was poor. Odd.

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Helpful?
Thank Rachel H
Hotel-Preston-TN, Manager at Hotel Preston, responded to this review

Thanks for the review, Rachel. As you mentioned, we're currently working on renovations -- we're really pumped to see those finished. As for this stay, I apologize if the food from our restaurant left something to be desired. That said, we're looking forward to having you back for another stay soon -- there's a five-star time with your name on...

Cartrville
Reviewed 1 week ago NEW

Should of not been on pricline. Rooms very disgusting. Wife was about to cry after getting in room. Thought I should have paid by the hour. Doors slamming all night long, very inconvenient having to use my door card to use elevators. Pool not open, 87 degrees outside.

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1Thank 420jessem
Hotel-Preston-TN, Owner at Hotel Preston, responded to this review

I apologize that your stay left something to be desired, Jesse. The comfort of our guests is priority number one, and we're always willing to make sure you feel accommodated throughout the stay. Please anytime you feel that you are not in comfort let us know, we will accommodate you. We rather receive the feedback immediately so rectification can be...

Kelso
Reviewed 1 week ago NEW

Good decor, and art work. Like it, interesting things to look at. Not a cookie cutter place. Door know broken on bathroom door. Undergoing some renovation, not a problem during our stay. Friendly staff. Convenient to airport with twenty four/seven airport shuttle.

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Helpful?
Thank joanbG4800RT
Hotel-Preston-TN, Manager at Hotel Preston, responded to this review

We appreciate the review, Joan -- I'm glad to know you enjoyed the stay. It's true that we're in the middle of renovations, so I hope you'll be able to come stay with us again when those are all finished. In the meantime, hope all is well with you! Cheers, Ousmane, General Manager

Oklahoma City, Oklahoma
Reviewed 1 week ago

Enjoyed our stay very much but beds very hard. Breakfast with government employee is free and was very good. Just did not rest well in the beds. Enjoyed pillow menu. Did not have any carts available to carry luggage to rooms

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Helpful?
Thank bewleye
Hotel-Preston-TN, Manager at Hotel Preston, responded to this review

Thank you for this candid feedback -- I'm glad to see you enjoyed most everything about your stay. I'm excited to say that we're currently working on renovating our facilities, so here's hoping you can come back again and check us out sometime. We look forward to offering you another great stay! Best wishes, Ousmane, General Manager

Herrin, Illinois
Reviewed 1 week ago

Lobby is very decieving for what the rooms are. Heating/air unit didn't work. Our room was hot and stuffy or freezing. Bathroom walls were completely filthy, and trash was still under the curtains from previous guests.

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Helpful?
Thank 359shannong
Hotel-Preston-TN, Manager at Hotel Preston, responded to this review

I apologize that your stay left something to be desired, Shannon. It's really surprising to hear housekeeping missed a few things -- that's not characteristic of the type of service we're used to offering. Also, we're in the midst of renovating the place and are excited to get that finished. That said, thank you for taking the time to review...

Nashville, Tennessee
Reviewed 1 week ago

We were recently let down by reviews for this hotel. We decided to sacrifice comfort for value during our trip to Nashville. A mistake we will never make again. The room was dirty, we found insects on the bed after it was cleaned, pool was "closed" by the health department, and no one mentioned the fact that the hotel literally...

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Helpful?
Thank Kathryn B
Hotel-Preston-TN, Owner at Hotel Preston, responded to this review

This was disappointing to read, Kathryn. The experience you described is not at all the one we want our guests to have. First and foremost, we value clean facilities, so with that in mind, we have regular third-party inspections through Terminix. The pool was not close d by the Health inspector, au contraire we are waiting on the inspector to...

Reviewed 1 week ago

Was an interesting, almost a bit quirky (in a good way), place to stay in the Nashville area. If you're used to various chain hotels, this is an "off the path" change of pace. Asked ahead of time for special accommodations for a special occasion, and they did very well with the request! Will return again when in area.

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Helpful?
Thank herbreed
Hotel-Preston-TN, Manager at Hotel Preston, responded to this review

We appreciate the awesome review, Herb. We've definitely got our own vibes going on, and we're glad you enjoyed that. We're here to make the stay as enjoyable as possible, so all folks have to do is let us know how we can do that better. Looking forward to the next time you stay with us! Cheers, Ousmane, General Manager

Elmwood Park
Reviewed 1 week ago

I could hear the other tenants the entire time. The AC was loud and rattling. Lastly, if we would have saw the other floors sooner we would have definitely requested to be moved. I feel that if other floors are remodeled the option she be given to the customer or the price lowered.

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Helpful?
Thank nathanielw366
Hotel-Preston-TN, Owner at Hotel Preston, responded to this review

I apologize that your stay wasn't a totally satisfactory one, Nathaniel. It's true that we're in the middle of renovating our rooms, but regardless of that fact, we're always happy to accommodate any and all guest requests. At the end of the day, we just want you to be happy with the stay. Just to clarify no floor is complete...

Niota
Reviewed 1 week ago

I usually stay in cheaper hotels but since my friend was staying here. I stayed here. Absolutely loved the room. They did not have the room we requested but instead gave us a newly renovated room which was larger. Bed was extra comfortable. It made me really want to spend the extra money next time.

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Helpful?
Thank Jill W
Hotel-Preston-TN, Manager at Hotel Preston, responded to this review

We'd love to have you back again, Jill. I'm also pumped to know you enjoyed one of our newly-renovated rooms. Only the best will do for our guests, so we're looking forward to seeing the work completed. Looking forward to having you back for another stay soon! Cheers, Ousmane, General Manager

Marlton
Reviewed 1 week ago

For some reason it reminded me of the American Horror Story Hotel (in its decor), but luckily there were no vampires or ghosts. ;-) the room was older with some upgrades (new sink/faucet/shower head) but clean and we slept well. The air conditioner was sort of loud. We didn't eat at the bar/restaurant because of the severely limited menu at...

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Helpful?
Thank H1520JSPR
Hotel-Preston-TN, Manager at Hotel Preston, responded to this review

Thank you for this feedback, Darren. We've definitely got a unique vibe going on here, but I'm proud to say that we always have been (and always will be) a ghost-free hotel. We're also in the midst of upgrading our facilities through renovations and are excited to see that work finished. We'd love to have you back for another stay...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Hotel Preston is a delightfully uncommon Nashville hotel. Conveniently located near Nashville International Airport, just minutes from both downtown Nashville and Opryland, Hotel Preston caters to vacationers and business travelers alike with an only-in-Music City combination of creativity and sass. With an eclectic art collection and unique touches like lava lamps, rubber duckies and pet fish delivered upon request, Hotel Preston moves to its own beat.The hotel’s distinctive rooms, designed with custom furniture, eye-catching colors and unimaginably comfortable beds, have attracted worldwide media attention. Each room has a You Want It, You Got It button that caters to guests’ needs or whimsical desires: high-speed wireless Internet access, Aveda bath products, a Pillow Menu and Spiritual Menu.Hotel Preston offers state of the art meeting facilities with 7,408 sq. ft. of space including the 4,400 sq. ft. Gather Ballroom. Café Isabella serves up Italian comfort food with southern roots at Hotel Preston and caters to guests for breakfast, lunch and dinner. The hotel also boasts The Pink Slip, located off the lobby, where cocktails are served nightly and live music is showcased most nights and an inviting outdoor pool that is open seasonally. ... more   less 

Additional Information about Hotel Preston

Address: 733 Briley Pkwy, Nashville, TN 37217-1301
Region: United States > Tennessee > Davidson County > Nashville
Price Range: ₹ 7,839 - ₹ 14,642 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Preston 3.5*
Number of rooms: 196
Reservation Options:
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Also Known As:
Preston Hotel Nashville
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Preston staff and other travellers.
29 questions
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Questions? Get answers from Hotel Preston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor would have been better. 2nd was only floor available.”
889glennd, 5 Apr 2017 | Read review
“Close to the airport, free airport shuttle, & fun decor!”
cbarnes17, 28 Mar 2017 | Read review
“Upper floor facing expressway..no expressway noise.”
  • Don't know if you can see fingerprints on door-but they weren't mine.
  • Peeling resurface enamel on tub..not clean
callk2sell, 23 Feb 2017 | Read review
“Ask for a higher floor for a quieter stay.”
nightkruz, 17 Feb 2017 | Read review
“Don't get a room by the elevators”
, 4 Feb 2017 | Read review
5 of 5