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All reviewsfront deskelm hill pikesleeper sofafree dinnernext morningindoor poolmake your own wafflesroom was largethe general manageropryland areastaying downtownthe breakfast areaexcellent stayeasy accesscma festwould stay here againstayed one night
The staff here is top notch. Sheryl at the front desk always has a smile and is first rate with customer service. The location is easily accessible from downtown without the downtown feel. Great coffee, always hot and fresh. I highly recommend this location!!!
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Very nice room and also very clean. Super comfortable beds. Friendly staff. negatives: occasional loud jet planes flying over, newly remodeled but lumpy weird floor. Bed was so comfy I didnt want to get up.More
Thank Deb S
Response from Sheryl
J, Front Office Manager at Comfort Suites AirportResponded 5 days ago
Thank you so much for staying with us. We greatly appreciate your feedback, we use all feedback to better enhance the guest experience. We are delighted that you enjoyed your stay. We are currently undergoing renovation so by hopefully you will come back...More
A parts being renovated with high prices as luxury hotel. Dirty peeling paint wall board all over every floor . Mold,leaky ceilings in entrance areas.Staff nice but unavailable many times at desk stood there for 10 minutes with no one around. Breakfast area fair. Sitting...More
1 Thank Charmaine D
Response from ComfortNashvilleBNA, Front Office Manager at Comfort Suites AirportResponded 2 weeks ago
I apologize on behalf of our entire staff for failing to meet your expectations. We are currently undergoing renovation, and we do our very best to ensure that we keep our property clean during these times. We have implemented more staff to ensure...More
Hotel and rooms are nicely remodeled. Aside from our tub. Felt like I was taking a bath while showering. We notified the front desk to have someone put drains down the drain after our first night. But it still did not drain the second night....More
1 Thank michelle m
Response from comfortsuitesnashvil, Guest Relations Manager at Comfort Suites AirportResponded 4 weeks ago
Thank you so much for taking the time to leave us your feedback, we value your loyalty to our brand and hotels. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service...More
Have never stayed at a Comfort Suites before. I was impressed. The hotel was under renovations and I was worried about what we would find. The place was clean and neat. The rooms were big and roomy. Very clean. The staff was so accomadating. If...More
Response from comfortsuitesnashvil, Webmaster at Comfort Suites AirportResponded 4 January 2018
Hello Esteemed Guest,
Thank you very much for your stay at the Comfort Suites and the empowering review.
It is our pleasure to serve clients like you.
Glad to note that you liked the hospitality, room amenities and breakfast in particular.
Hope to see you...More