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Kathy at front desk was very pleasant and accommodating!! Water pressure in shower was great!
The hotel was okay at best. Not the quality I was expecting from a Holiday Inn Express. The hotel was very dated. It’s almost like the hotel was a sketchy...More
Thank Brooke S
Response from manager5612, Manager at Holiday Inn Express Nashville W-I40 / Whitebridge RoadResponded 1 week ago
Dear Brooke S,
On behalf of the Holiday Inn Express/Nashville-West, we would like to thank you for your candid review of our property. We are glad that Kathy was able to provide great service to you and we apologize if we did not meet your...More
Hotel booking was simple, called and was done. All employees encountered were very nice. Free breakfast was good. I mean, they had a small variety of everything and it was free, so perfect right? Wifi was good enough to stream Netflix on my MacBook, which...More
Response from manager5612, Manager at Holiday Inn Express Nashville W-I40 / Whitebridge RoadResponded 25 March 2017
On behalf of the Holiday Inn Express/Nashville-West, we would like to thank you for your awesome review of our hotel. It is an honor to read so many wonderful things about your experience at our hotel.We are sure to see you again in...More
The hotel was decorated very festively when we arrived for check-in. The young lady at the front desk immediately greeted us and processed our check-in quickly. The hotel was close to Tennessee State University and allowed us to arrive without accessing the highway. I utilized...More
Great place for a one night stay. Room is clean staff helpful. They have a decent breakfast buffet. Don't expect anything super special. Shopping and restaurants are close by. Place is kid friendly has free parking. Downtown is just 10 minutes awayMore
1 Thank Sorrell8615
Response from IHGService, Guest Relations Manager at Holiday Inn Express Nashville W-I40 / Whitebridge RoadResponded 28 November 2017
Thanks for dropping by and sharing your experience! We're glad that our room cleanliness, breakfast buffet, and hotel staff's service were all at par with your standards. We just regret that we weren't able to exceed your expectations. We'll share your feedback to...More
the hotel more than served it purpose. I was in Nashville because my brother was having surgery at nearby Saint Thomas hospital. If I hadn't of found this hotel I would not have been able to spend as much time with him before and after...More
Response from Tereselle42 | Reviewed this property |
Hi, it's not very close to the downtown bars. I don't know about services to get there. I'm sure there is UBER. We ate downtown at a recommended italian restaurant that is a favorite called Demos Steak and spaghetti... More
Hi, it's not very close to the downtown bars. I don't know about services to get there. I'm sure there is UBER. We ate downtown at a recommended italian restaurant that is a favorite called Demos Steak and spaghetti house. Lively atmosphere and good food. Have a great time!