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Courtyard Nashville Vanderbilt/West End

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Traveller (43)
Room & Suite (85)
Dining (31)
Overview
  • Excellent41%
  • Very good34%
  • Average15%
  • Poor6%
  • Terrible4%
Travellers talk about
“front desk”(114 reviews)
“free shuttle”(44 reviews)
AMENITIES
Free Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
3 Star accommodation
All hotel details
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (589)
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586 results
Traveller rating
230
199
93
38
26
Traveller type
Time of year
LanguageEnglish
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230
199
93
38
26
Show reviews that mention
All reviewscourtyard marriottfront deskfree shuttleshuttle servicehattie b's hot chickenmarriott standardsmile radiusparking garagerooftop poolclose to downtownwithin mileshotel staffcentennial parkcma festconvenient locationrestaurants and barsmusic row
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1 - 5 of 586 reviews
Reviewed 6 days ago via mobile

Good news is the people at the desk and valets were very nice. But....this hotel is poorly maintained and just dirty. Bathroom (pictures) in need of repair , carpet stained. It’s also a bit of a frat house. Loud and very late crowd.More

Thank Carl U
Response from TeamMarriott, General Manager at Courtyard Nashville Vanderbilt/West EndResponded 6 days ago

Dear Carl U, We appreciate you taking the time to review your stay with us and we are thrilled that our staff left a good impression. Your feedback however gives us the information we need to better serve you in the future. We will make...More

Reviewed 1 week ago

It could be 4 scored if the price was lower. It's overpriced for what they are: $189 + $35 valet (not optional) + taxes. Staff is kind and service is good. But yet, it's nothing but place to sleep, even with 60inch screen + Netflix/HBO/YouTubeMore

2  Thank AlexPlepler
Response from TeamMarriott, General Manager at Courtyard Nashville Vanderbilt/West EndResponded 1 week ago

Dear AlexPlepler, Thank you for your review. We are happy your stay was pleasant, yet we apologize that we did not exceed your expectations. We appreciate you choosing our hotel and hope you will give us an opportunity to provide you with a better experience...More

Reviewed 1 week ago via mobile

This hotel is located in a great spot - just across the street from a renowned BBQ spot, walking distance to nightlife, but is also quiet enough to give a good night’s sleep. The staff was super friendly and they’re great for input on things...More

1  Thank FarawayDream
Response from TeamMarriott, Manager at Courtyard Nashville Vanderbilt/West EndResponded 1 week ago

Dear FarawayDream, We appreciate you taking the time to review your stay with us. Thank you for mentioning our incredible staff and location. Your feedback gives us the information we need to better serve you in the future. While our building is older than some...More

Reviewed 2 weeks ago via mobile

Location is a block from a strip club. Mandatory $35 daily valet parking isn’t disclosed when you’re making the reservation! Bistro closed early despite my assurance it would be open until 10:00. The printer didn’t work in the business office. Only a tabletop ironing board...More

1  Thank VinceY69
Response from TeamMarriott, General Manager at Courtyard Nashville Vanderbilt/West EndResponded 2 weeks ago

Dear VinceY69, First and foremost, thank you for being our guest and we appreciate you taking the time to evaluate your stay. We are sorry we did not live up to the standards you have come to expect from us and for the obvious disappointment....More

Reviewed 3 weeks ago

I stayed at the Courtyard Nashville Vanderbilt West End for 4 nights on business. In general, I had a great stay. The staff was very friendly and helpful and made check in and check out super fast. My room was large, clean, and comfortable. The...More

2  Thank Terence W
Response from TeamMarriott, Manager at Courtyard Nashville Vanderbilt/West EndResponded 3 weeks ago

Dear Terence W, Thank you for staying at the Courtyard Nashville Vanderbilt/West End and for sharing your feedback. We are glad to read that you liked many aspects of our hotel, especially our convenient location and your well-appointed room. We are always looking for ways...More

View more reviews
About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Hotel Amenities
Wheelchair Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$ 185 - US$ 396 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#29 Centrally Located Hotel in Nashville
#48 Mid-range Hotel in Nashville
#59 Quiet Hotel in Nashville
#66 Business Hotel in Nashville
#90 Quaint Hotel in Nashville
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$ 185 - US$ 396 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#29 Centrally Located Hotel in Nashville
#48 Mid-range Hotel in Nashville
#59 Quiet Hotel in Nashville
#66 Business Hotel in Nashville
#90 Quaint Hotel in Nashville
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (43)
Room & Suite (85)
Dining (31)
Pool & Beach (3)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Skiinian
31 July 2017|
AnswerShow all 6 answers
Response from RJNe289 | Reviewed this property |
The shuttle does not go to the airport. It will run you from the hotel to locations within a few mile radius of the hotel - e.g. to downtown locations.
1
Vote
msh517
25 April 2017|
AnswerShow all 4 answers
Response from Dimitrios B | Property representative |
Shuttle runs from 7 am to 10 PM
0
Votes
David-Lorraine M
25 April 2017|
AnswerShow all 6 answers
Response from Dimitrios B | Property representative |
Valet Parking is $32/day and Self Parking is $30/ day. Both with in and out privileges
0
Votes
Room Tips
"Great price for downtown Nashville plus shuttle service"
Read review
"Request room away from the Row, if you plan on getting some sleep."
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"Do not stay in Tower 2. The balcony room we had overlooked the garbage cans. Super disappointed on the..."
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"tower 2 third floor was best. View of the street but no noise. Facing Valentino's"
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