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Courtyard Nashville Vanderbilt/West End

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#43 of 154 Hotels in Nashville
Certificate of Excellence
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Courtyard Nashville Vanderbilt\/West End
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476 Reviews from our TripAdvisor Community

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Showing 473: English reviews
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Reviewed yesterday NEW

Gary made me feel like I was welcome and he made veery effort to make everyone coming feel welcome.. It is easy to say good things about Gary as he genuinely cares about all his guests and is continually making people feel welcome. I stay in a lot of Hotels and Gary Jamison is between than the best of the...

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Helpful?
Thank Tom S
Baltimore, Maryland
Reviewed 4 days ago NEWvia mobile

Definitely recommend this hotel!! This is the 2nd time I have stayed at this location & I have already booked for a 3rd. The location is right outside of downtown but close enough to walk if it's a nice day or you can always take the free shuttle they have. Bill gave us some great places to go. Also, you...

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Helpful?
Thank Lisa H
Ontario
Reviewed 5 days ago NEWvia mobile

We arrived early- approx 830am. They apologized to us and offered a room within an hour. We were more than pleased with this as we didn't expect to get a room so quickly considering how early we were. Good location for us as walkers. We walked everywhere. Hattie B's is right across parking lot. The Row is on other side....

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Helpful?
Thank JusSilvag
Reviewed 1 week ago NEWvia mobile

Stacy in the front desk assisted me when I forgot my phone in the Uber car that brought me to the hotel. I was a bit freaked out and could not think straight. Sometimes you just need that person to give you the most simple solution... "call your phone". My phone was quickly returned. Very friendly staff.

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Helpful?
Thank Mayra M
Cookeville, Tennessee
Reviewed 1 week ago

Great location and the people who work there are very nice but the rooms are in dire need of an update and a good cleaning. Bathtub was dirty upon arrival and even when the room was cleaned trash was left behind and the beds poorly made. Not at all what you expect from a Marriott property.

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Helpful?
Thank Kathy L
Zsuzsa N, General Manager at Courtyard Nashville Vanderbilt/West End, responded to this review

Dear Kathy, Glad to hear that the location and our team has met your expectations. I'm sorry about the cleanliness, please be assured we will take the necessary action steps to improve our cleanliness. We are in the process of reviewing our capital projects in order to keep up our product and condition with our guest's expectations. Once again, thank...

Reynolds Station, Kentucky
Reviewed 1 week ago

Two friends and I stayed one night in April to go to the opera, the valet service was great only a small delay in request and car delivery. The desk staff was friendly and personable, interested in why we were staying and offered suggestions for transportation with the shuttle availability. Room was small but clean and had two queens, like...

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Helpful?
Thank juliw65
CYMTNASHVANDY, Front Office Manager at Courtyard Nashville Vanderbilt/West End, responded to this review

With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying with us and we hope you choose to stay...

Memphis, Tennessee
Reviewed 1 week ago

We stayed at this hotel from April 7-9. This was an unplanned trip to Nashville when our original plans fell through after several cancelled and delayed flights. 40 hours after our original trip was supposed to start we arrived at this hotel very tired and sleep deprived. We asked about early check in and were told it wasn't an option,...

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Helpful?
Thank jillmarie7775
Zsuzsa N, General Manager at Courtyard Nashville Vanderbilt/West End, responded to this review

Thank you for taking the time to complete the Survey in regards to your recent stay at our hotel. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. We apologize that we were not able to provide early arrival; due to the high level...

Acworth
Reviewed 3 weeks ago via mobile

Room is clean but small. Older property that has had done updating but still had popcorn ceilings. Was a pain to have to get on two separate elevators to go from parking to room. Not some place I would stay for a trip of leisure

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Helpful?
Thank Toni L
CYMTNASHVANDY, Front Office Manager at Courtyard Nashville Vanderbilt/West End, responded to this review

Thank you for staying with us, we see that you had a few concerns in regards to the hotel and we apologize for any inconveniences this caused. We are very excited to say that we are currently in the planning phases and are about to undergo a major renovation of our guest rooms, lobby, Bistro, and Front Desk areas early...

Missouri
Reviewed 3 weeks ago via mobile

Bill Duncan shuttle service was great. Went out of his way to drop us off at event and promptly picked us up. Bill gets a 5 Star. Tony at front desk was great. Coupon for a close restaurant, was friendly and gave us great advise while in town. Tony gets a 5 star. Room was ok. However, it was not...

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Helpful?
1Thank jperkins1
CYMTNASHVANDY, Front Office Manager at Courtyard Nashville Vanderbilt/West End, responded to this review

Thank you for taking the time to share your recent experience at the Courtyard Nashville Vanderbilt/West End with us. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate...

Belleville, Illinois
Reviewed 3 weeks ago via mobile

Bill Duncan was our shuttle driver and his attention to detail and service was superb. He picked us up promptly and gave us great restaurant advice and returned us safely to our hotel. He went above and beyond service.

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Helpful?
Thank MamaRoseNo1
CYMTNASHVANDY, Front Office Manager at Courtyard Nashville Vanderbilt/West End, responded to this review

Thank you for choosing to stay with us and we are so glad to hear that Bill took great care of you and that he went above and beyond! We will make sure to pass this along to him and hope to see you again soon!

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Centrally located in the vibrant Midtown neighborhood, you are in easy reach of some of the area's best entertainment venues when you stay at Courtyard by Marriott Nashville Vanderbilt/West End. Our Nashville, Tennessee hotel also puts you close to Vanderbilt University, the Ryman Auditorium, and Bridgestone Arena. We are less than 1 mile from the Music City Center, Historic 2nd Avenue, Country Music Hall of Fame, Nissan Stadium, Nashville Convention Center and Centennial Sportsplex with complimentary shuttle service to most local venues. Being in the center of Music City USA, you can listen to live music from your guest room balcony here too. Our Vanderbilt hotel's location is perfect for those who want to walk to many fine Nashville restaurants and entertainment venues. ... more   less 

Additional Information about Courtyard Nashville Vanderbilt/West End

Address: 1901 West End Avenue, Nashville, TN 37203
Region: United States > Tennessee > Davidson County > Nashville
Price Range: ₹ 11,400 - ₹ 26,040 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Nashville Vanderbilt/West End 3*
Number of rooms: 226
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Also Known As:
Courtyard By Marriott Nashville Vanderbilt/West End Hotel Nashville
Courtyard Nashville Vanderbilt
Nashville Marriott
Nashville Courtyard
Hotel Style:
#41 Romantic Hotel in Nashville
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Nashville Vanderbilt/West End staff and other travellers.
11 questions
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Questions? Get answers from Courtyard Nashville Vanderbilt/West End staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room I had was great , Only visited my room not others”
thomassN9046IZ, 22 Apr 2017 | Read review
“Bus driver kept telling us not to use Uber, then he could not find the address we where going to.”
AlanGrime, 1 Mar 2017 | Read review
“Don't book a room expecting to sleep in a sofa bed here!!!”
904JenniferT, 21 Feb 2017 | Read review
“King size beds are super comfy! The heating system is incredibly silent.”
chongo49, 4 Feb 2017 | Read review
“no clue here...”
AEP97, 31 Jan 2017 | Read review
5 of 5