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Extended Stay America - Nashville - Airport

Expedia.comUS$ 107*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$ 107*
US$ 107*
US$ 107*
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Extended Stay America - Nashville - Airport
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23 Reviews from our TripAdvisor Community

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Showing 23: English reviews
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Huddersfield, United Kingdom
Reviewed 2 weeks ago

These hotels may not be every persons cup of tea, but suits me and is great value for money. I have no issue with weekly housekeeping and doing my own trash daily. Everything is available if you need it just ask reception. Breakfast is basic but what do expect at the price. I will use again when in Nashville for...

Thank Yorkie1948
00esa, General Manager at Extended Stay America - Nashville - Airport, responded to this review

Thank you for selecting Extended Stay America - Nashville - Airport for your visit and for sharing your comments. We are happy to know you liked the great value we offer for the price and that our breakfast offerings were to your satisfaction. Thanks again for being our guest, and we look forward to your next visit. Sincerely, General Manager

Nashville, Tennessee
Reviewed 4 weeks ago

Well,where do you start.The "free wifi" is beyond slow.They say "all" rooms are non-smoking,well this room we are in smells like crap.The smoke detector was hanging from the wall when we walked in. They say they have a full kitchen with dishes and all the amenities...give me a frigan break. There isn't even a cup in the frigan room...my wife...

Thank jackdanielsdave
00esa, General Manager at Extended Stay America - Nashville - Airport, responded to this review

Thank you for your candid feedback. I apologize for your disappointment with the in-suite amenities and the inconvenience it caused you. Since our suites are designed for guests staying multiple nights desiring home-like living, these guests often bring their own bath amenities such as toiletries. Kitchenware is also kept at the front desk to ensure cleanliness. We will make sure...

Memphis, Tennessee
Reviewed 22 February 2017

Everything was well except the customer services. The young gentlemen was very new and professional but the person that suppose to be training him was not. She was doing other things in the back and he needed help on a transaction and she was screaming from the back trying to tell how do the transaction. Also if you are paying...

1Thank shdelwhiting
00esa, General Manager at Extended Stay America - Nashville - Airport, responded to this review

Thank you for your stay and for your constructive feedback. We are glad you were overall pleased with your stay. We value your observation about our team members and appreciate you sharing it with us as it will help us revisit our training procedures. Having said that, we apologize for any inconvenience and hope you will give us another opportunity...

Reviewed 14 February 2017 via mobile

Real dive. This is not a hotel, people live here long term. Extended stay means people live here for short periods not necessarily full time. Real dump, dirty, seems unsafe, cigarette butts all over, grease in rooms, crud covered windows. The first room bed had urine stains all over. the mattress. Maid put rotten yellow hole filled fitted sheet over...

Thank Driverjoe
00esa, Manager at Extended Stay America - Nashville - Airport, responded to this review

Thank you for your review of our hotel. Our promise is to provide you with fresh, clean accommodations, and I am disappointed that did not occur during your stay. Please accept my apologies and know that we take our commitment to clean rooms and suites very seriously and will be looking into the feedback you provided. I hope this isolated...

Reviewed 2 January 2017 via mobile

The walls were paper thin and could hear everyones conversations in the surrounding rooms, also people regularly standing outside the room talking. The room smelled like smoke and the towels smelled like smoke. Front desk staff was extremely kind and helpful.

Thank Larry W
00esa, General Manager at Extended Stay America - Nashville - Airport, responded to this review

Thank you for your review. We value your compliments and appreciate your feedback.  Our team members who assisted you will be delighted with your positive comments about their service.  However, the  other issues you described should not have occurred. We will discuss these issues at our future team meetings and will focus on ways to improve in these areas so our guests...

Reviewed 13 December 2016 via mobile

Was there on the 12/9-11 \2016 please don't stay the hotel is unclear an has bugs in it .this is what we was kill while we was there in room 220 on the third floor beware of call girl they win show up prostitute. Not good place to stay for the weekend

Thank leotaf
00esa, General Manager at Extended Stay America - Nashville - Airport, responded to this review

Your comments are clear indicators that we missed the mark in ensuring your complete satisfaction while you were our guest. We apologize for your less than positive experience and will take the necessary actions to improve in each department. We will have our pest control company make a visit to follow up on your comments. We do hope you will...

Houston, Texas
Reviewed 16 November 2016

We called ahead that morning to book a reservation under CLC (Corporate Lodging). We were given the corporate rate per the website. They said if we were going to check in after 6 p.m. to call them, as we were traveling in from another state. We got into Nashville around 4 p.m., went to dinner, and then called the hotel...

Thank danah962016
00esa, General Manager at Extended Stay America - Nashville - Airport, responded to this review

An apology is definitely warranted based on your rating and comments. We sincerely apologize for the less than hospitable service experience you had at our hotel. Our quality service is what we are known for so this is an opportunity to regroup and retrain for situations similar to what you described. It would be our hope that you will consider...

Huddersfield, United Kingdom
Reviewed 6 November 2016

My first time in an Extended Stay America as I needed to be in town 7 days and here was around half anything else I could find, and particularly as it was the CMA's the night I arrived. Room was adequate, bed comfortable, TV worked well, and once you have the read instructions I got all my cooking untensil's ,cutlery...

Thank Yorkie1948
00esa, General Manager at Extended Stay America - Nashville - Airport, responded to this review

Thank you for taking the time to review your experience at Extended Stay America - Nashville - Airport. We're so glad you enjoyed your suite offering apartment style living with lots of room to relax, and many extras that make traveling easy. It is also good to read that you were impressed with our breakfast offerings, the great value we...

Omaha, Nebraska
Reviewed 29 October 2016

from the time we checked in(staff was on a personal phone call) it went downhill..the outside of the building was filthy (the stairwell has not been cleaned in months), the toilet handle was broken, the room was not supplied with even the basics. i.e a cup or two ..and the grab and go breakfast was an insult ..and on top...

Thank jackpine2
00esa, General Manager at Extended Stay America - Nashville - Airport, responded to this review

Please accept our apologies that your stay was not to our company’s high standards. In response to your feedback, we will continue to strive to provide each guest with a comfortable room and professional customer service.

Batavia, New York
Reviewed 18 July 2016

The hotel itself was rundown and rooms were very old! I had bought disinfecting wipes upon arrival thinking I would need them and I did! The refrigerator had mold and dried ketchup on the door. The carpets were a bit sticky but it was only one night so we stayed. There was no coffee pot in the room and you...

Thank Sue M
00esa, General Manager at Extended Stay America - Nashville - Airport, responded to this review

In our continuous effort to provide the best experience possible, the most important feedback comes from our guests. Thank you for sharing your constructive comments. Although your overall stay was comfortable, I am sorry that you had cleanliness issues in your room - which is unacceptable by our standards. I have shared your concerns with my housekeeping staff, and we...

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07/05/2017 08/05/2017
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  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
  • Wheelchair Access
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate. ... more   less 

Additional Information about Extended Stay America - Nashville - Airport

Address: 2525 Elm Hill Pike, Nashville, TN 37214
Region: United States > Tennessee > Davidson County > Nashville
Price Range: ₹ 6,076 - ₹ 10,666 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Nashville - Airport 2.5*
Number of rooms: 114
Reservation Options:
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Also Known As:
Extended Stay America Nashville
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“stay away...book other places in the neighborhood”
jackpine2, 29 Oct 2016 | Read review
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