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When we arrived the main entrance was like a tiny foyer that reminded me of Elwood's place in a seen from the first Blues Brothers. No one was at the desk so we waited a while until we found an instruction to dial zero on...More
Response from Manager_11525, Manager at Extended Stay America - Nashville - Airport - Elm Hill PikeResponded 22 February 2017
Thank you for your recent review of your stay. I am sorry to hear that we did not meet your expectations. Thanks to your comments, we will be reviewing the proper service and room standards with the staff. Our team is committed to satisfying our...More
There are three Ext Stay hotels in a row near the airport. It's very Difficult to discern which is which on this site.
It's Ok. Toilet seat practically off but it was too late to bring in maintenance. Must enter from outside. Since we were...More
I'm relocating to the Nashville area and find this hotel by chance and I'm glad I did. The previous reviews do not reflect my experience at all. The staff is always really nice and try to ensure that everyone's needs are met. No it's not...More
Thank Nikia A
Response from Manager_11525, Manager at Extended Stay America - Nashville - Airport - Elm Hill PikeResponded 10 February 2017
Your feedback is important. Thank you for sharing. I am glad to see you received a welcoming experience from our staff and that you had a great experience staying with us. Our staff will be informed on the excellent job they are doing assisting guests....More
After booking this place, I read a lot of really bad reviews and ended up really nervous to stay here. When we arrived, the staff member that greeted us was lovely. Our room was nothing special but it was clean, there was a shuttle to...More
Thank Melissa S
Response from Manager_11525, Manager at Extended Stay America - Nashville - Airport - Elm Hill PikeResponded 24 January 2017
We appreciate you taking the time to share your experience and for choosing to stay with us. It is good to know you were surprised by the great customer service you received and our convenient location. Thank you again for sharing your experience with us....More
Location was central to all of the events we were doing. The room was pleasant. Internet was slow. The room was comfortable but dry. You might want to bring a humidifier to help with the aridness. There are three ESA's next to each other on...More
Response from Manager_11525, Manager at Extended Stay America - Nashville - Airport - Elm Hill PikeResponded 22 December 2016
I want to thank you for taking the time to post a review of your stay. I am happy to read your remarks about our location and that your room was pleasant for you. However, I am very sorry that it was not properly communicated...More
US$ 93 - US$ 153 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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