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Embassy Suites by Hilton Nashville - Airport

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1,721 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Nashville - Airport
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Showing 1,716: English reviews
usa
Reviewed 23 January 2016

Do not let the distance from Nashville deter you. You can drive on Murfreesboro Rd and be downtown in 14-20 Minutes. Also beat traffic jams taking Elm Hill Pike. They serve a meal and salad every evening. Chance to meet fellow travelers. Hotel is also close to the Airport. You can get to any part of Nashville in less than...

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Helpful?
Thank unversejourney
Rone M, General Manager at Embassy Suites by Hilton Nashville - Airport, responded to this review

Great to hear as this is what we aim for. See you again soon! Regards, Rone Middler General Manager Embassy Suites Nashville - Airport 615-324-2663

Bourbonnais, United States
Reviewed 22 January 2016

Went to celebrate anniversary, have stayed in Nashville a few times prior and will certainly make this our new hotel of choice. The hotel was very clean, the restaurant was good, the breakfast was wonderful. The location is a little strange to find but after the first time you are okay.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Carol B
Rone M, General Manager at Embassy Suites by Hilton Nashville - Airport, responded to this review

Happy anniversary! We are glad we got to help you in your celebration. Hopefully we will see you same time next year :) Regards, Rone Middler General Manager Embassy Suites Nashville - Airport 615-324-2663

Atlanta, Georgia
Reviewed 19 January 2016 via mobile

Room was spacious. On day of check out, fire alarm kept going off. When i looked out my window to see if it was a fire, i had noticed bugs on the inside of the window. Despite firefighters dispersed everywhere. Chris the manager said nothing was wrong and to stay in the cold lobby and not to return to the...

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Helpful?
Thank Wendy R
Rone M, General Manager at Embassy Suites by Hilton Nashville - Airport, responded to this review

Let's get together over the phone to reconcile your stay with us. I know we have been communicating via email and that is not always the best medium. We want to make this right for you. We do appreciate your correspondence with us. Please reach me at the number below. Regards, Rone Middler General Manager Embassy Suites Nashville - Airport...

Chicago, Illinois
Reviewed 16 January 2016 via mobile

First let me start with the fact we received an upgrade and the room was very clean. I'm am a Diamond member for the record. Check in was a disaster, after standing in the honors check in line for ten minutes the Woman at check in said "get in the regular line were not using the honors check in desk!...

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Helpful?
Thank temple1120
Rone M, General Manager at Embassy Suites by Hilton Nashville - Airport, responded to this review

We truly take to heart your recent comments. We were understaffed and did not anticipate the number of guests correctly. Typically over the holiday we house only a few guests and were not expecting to sell out due to the storms in the Midwest. How embarrassing it was for us to have such long lines when typically guests breeze through...

Reviewed 16 January 2016

I spent a week at this hotel for business meetings that where held on site, all in all a good facility. The amenities that I used and how I would rate them. Fitness Center - 3 - Not enough equipment for the size of the hotel Food For Meetings - 4 Breakfast and Nightly Receptions - 5 - Made to...

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Helpful?
Thank Mswooly
Rone M, General Manager at Embassy Suites by Hilton Nashville - Airport, responded to this review

Thank you for taking the time to rate each of our areas you experienced. We do appreciate the compliments. Having said that, we are in the process of addressing our bandwidth to ensure seamless internet during very busy time frames and we have just placed brand new equipment in the fitness center and have become a Hilton Certified fitness center,...

Reviewed 16 January 2016 via mobile

This is the worst Embassy Suites I have ever stayed in. There is always a challenge every single time I've been here. The best thing I can say is, don't bother booking a room here. On a special note, the cleaning staffed ignored my do not disturb sign and entered the room. I contacted the front desk about it and...

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Helpful?
1Thank Rachel H
Rone M, General Manager at Embassy Suites by Hilton Nashville - Airport, responded to this review

We really blew it when we failed to read your "Do not Disturb" sign. Although I am glad to hear from you, I wish it could have been under different circumstances. We really do appreciate you as a guest and are terribly sorry that your experience with us has resulted in frequent problems. This is not the norm for us...

Warrenton, United States
Reviewed 14 January 2016

Would rather deal with Hotel itself. We called the number on internet and rooms ended up booked thru Travelocity and another company. Had 2 rooms reserved and they had processed names differently. Made a small issue checking in, staff was excellent.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank John J
Rone M, General Manager at Embassy Suites by Hilton Nashville - Airport, responded to this review

We love to hear it when our staff receives such great compliments. We do have a Best Rate Guarantee, so please, book directly with us the next time you come to Nashville so you can experience excellent service from reservations to check out. Regards, Rone Middler General Manager Embassy Suites Nashville- Airport rone.middler@hilton.com 615-324-2663

Duluth, United States
Reviewed 14 January 2016

We had a great weekend as always staying at the Embassy Suites /Airport. From the time we checked in until the time we checked out we were more than pleased with the cleanliness of the hotel, the food, drinks, fitness center, and friendly staff. We had a great stay and always recommend this hotel to our family and friends.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Paul T
Rone M, General Manager at Embassy Suites by Hilton Nashville - Airport, responded to this review

This is what we aim for and also what we love to hear! Thank you for taking the time to brag on all the great amenities our hotel has to offer as well as mentioning our friendly staff. We hope to see you again the next time you are in Music City. Regards, Rone Middler General Manager Embassy Suites Nashville-...

Soddy Daisy, Tennessee
Reviewed 13 January 2016

I had stayed at another Embassy Suites so thought I would try this one. Had to be in Nashville for work. Really nice place. Great atmosphere and staff! Also enjoyed the breakfast and cocktail hour. Good choices.

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Helpful?
Thank BLOODHOUNDMOM1
Rone M, General Manager at Embassy Suites by Hilton Nashville - Airport, responded to this review

Glad to see you are on your way to becoming a brand loyalist! Our complimentary drinks and breakfast go a long way for today's traveler. Come back and visit us again soon. Regards, Rone Middler General Manager Embassy Suites Nashville- Airport rone.middler@hilton.com 615-324-2663

Alexandria, Virginia
Reviewed 12 January 2016

I recently stayed at Embassy Suites at the Nashville Airport. Though the suite was was adequate for the cost, unfortunately the customer service was less than desirable. I accidentally left an outfit in the closet of my room. I reached out to the hotel a few hours after leaving and spoke to the night cleaning manager and she told me...

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Helpful?
Thank micheg27
Rone M, General Manager at Embassy Suites by Hilton Nashville - Airport, responded to this review

Thanks for your feedback. You are right. We dropped the ball with our communication and did not treat your belongings as if they were our own. We let you down. We truly are sorry. Knowing that we have been in communication recently to help you with your missing items, I hope you will have a different view on our desire...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Welcome to the Embassy Suites Nashville - Airport hotel, renovated in July 2013 and located five minutes from Nashville International Airport (BNA) and 7 miles from downtown Nashville. Ride our complimentary shuttle to and from the airport, relax in the light, open atrium and unwind with complimentary snacks and beverages at the nightly Evening Reception*. For a comfortable stay, select our two-room suites that feature new beds and decor, and bathrooms with new tile and granite. Start the day with our free cooked-to-order breakfast in our atrium and choose from delicious items such as eggs, signature custom omelets, pancakes, cereal, fruit and pastries. Savor inspired dishes at TEN Bar & Grille. Stay productive in the 24-hour Embassy BusinessLink™ Business Center, and keep fit when you travel with complimentary access to our expansive Embassy Suites Fitness Center and heated indoor pool. Appreciate our proximity to all that ‘Music City’ has to offer! Our hotel is ideal for business or leisure travel. Take advantage of the convenient location that offers easy access to Nashville attractions such as the Grand Ole Opry, Opry Mills Mall, the new Music City Center, and Bridgestone Arena. * Service of alcohol subject to state and local laws. Must be of legal drinking age. ... more   less 

Additional Information about Embassy Suites by Hilton Nashville - Airport

Address: 10 Century Blvd, Nashville, TN 37214-3644
Region: United States > Tennessee > Nashville
Price Range: ₹ 10,035 - ₹ 21,094 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Nashville - Airport 3.5*
Number of rooms: 296
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Travelocity, Hotels.com, Priceline and HotelsforEveryone so you can book your Embassy Suites by Hilton Nashville - Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Hotel Nashville
Embassy Suites Nashville
Nashville Embassy Suites
Hotel Style:
#41 Business Hotel in Nashville
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Nashville - Airport staff and other travellers.
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Questions? Get answers from Embassy Suites by Hilton Nashville - Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It depends on what type of room you need.”
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“All rooms are suites. They have specialty suites.”
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“Mine was great.”
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