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Embassy Suites by Hilton Nashville - Airport

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1,777 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Nashville - Airport
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Showing 1,772: English reviews
Alabama
Reviewed 4 May 2016

We stayed here for my husband's birthday and I wish I had pleasant memories to share. It is beautiful inside, but the room was dreary with uncomfortable furniture. As for the balcony view, it is nice to stand there...if it isn't taped off and undergoing what appeared to be emergency patching. We had heard of the breakfast bar and were...

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Helpful?
1Thank KinBama
Rone M, General Manager at Embassy Suites by Hilton Nashville - Airport, responded to this review

It looks like we didn't do a good job ensuring you got the experience you were looking for. I travel frequently myself, and I understand the frustration of not having my expectations met. Even though we love to hear from our guests, I definitely wish it would have been under different circumstances. We conduct daily training and I will ensure...

Chicago, Illinois
Reviewed 4 May 2016

All around amazing great food drinks feels like your in another country breakfast was free valet was not though but u can't win them all really pretty girl at the front desk she belongs there very nice experience

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Hanball
Rone M, General Manager at Embassy Suites by Hilton Nashville - Airport, responded to this review

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rone Middler General Manager Embassy Suites Nashville - Airport 615-324-2663

atlanta
Reviewed 3 May 2016 via mobile

PROS: GREAT location-nestled among several corporate office bldgs Nice gym - with new equipment It's unfortunate because this could be a wonderful hotel for many years. But it is being mis-managed and is severely understaffed. Their is A LOT of delayed maintenance that is going take a very long time. 1. Slow Check-in, took 20 min plus 2. Severely overdue...

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Helpful?
3Thank twillis600
Rone M, General Manager at Embassy Suites by Hilton Nashville - Airport, responded to this review

If we put you in a room that wasn't completely perfect, we messed up. I know if that happened to me I would feel like I was off to a bad start with my hotel stay. We are deeply sorry that this was your experience as it is definitely outside the norm of our typical reviews. Please know that we...

Nashville, Tennessee
Reviewed 2 May 2016

There were bedbugs in our room that the housekeeping staff knew about and told management but nothing was done. DO NOT STAY HERE!!! The General Manager and Chief Engineer offered to put us in another room in the same hotel!!! My sister has bed bug bites all over her body. There was leftover food still underneath the bed. Both rooms...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
4Thank dishano
Rone M, General Manager at Embassy Suites by Hilton Nashville - Airport, responded to this review

This is truly a disappointing review to us. Although we love to hear from our guests, we wish this would have been under extremely different circumstances. We hope you feel we took your concerns seriously when we moved you to another hotel and paid for it [which is not within our policy guidelines] while we investigated the matter. We use...

Bristol, Tennessee
Reviewed 2 May 2016

The service was fantastic! By far best complimentary breakfast I've had. The fresh made to order omelet was right on time! All of the extras make this hotel a fantastic value!! We will definitely stay again!!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank 695deec
Rone M, General Manager at Embassy Suites by Hilton Nashville - Airport, responded to this review

This is what we love to hear! Please keep on coming back :) Sincerely, Rone Middler General Manager Embassy Suites Nashville - Airport 615-324-2663

Billerica, Massachusetts
Reviewed 2 May 2016

The hotel and staff were extremely accomodating. Clean hotel. Complimentary breakfast and managers reception were terrific. Very safe. Getting to and from Nashville was quick, easy and inexpensive using the services the hotel recommended.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank U2834UXpamelah
Rone M, General Manager at Embassy Suites by Hilton Nashville - Airport, responded to this review

Thank you so much for taking the time to let everyone know about your experience here with us. We are so glad to know your stay with us was the best comfortable stay you have had! We hope to see you again soon! Regards, Rone Middler General Manager Embassy Suites Nashville - Airport 615-324-2663

Oklahoma
Reviewed 29 April 2016

This was my first time staying at an Embassy Suites, and after we got our problems resolved and settled in, I would agree that it was a pleasant stay. When we arrived at the hotel, we were informed that there were not enough rooms. We were disappointed to hear this considering that we had booked ahead. Thankfully, the staff was...

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Helpful?
1Thank aroundtheworldin360
Rone M, General Manager at Embassy Suites by Hilton Nashville - Airport, responded to this review

We truly appreciate the time you took to write to us about your stay. It is good to see that you were mostly satisfied and enjoyed our breakfast and would recommend us to others. We also appreciate the constructive feedback you gave us so we can further improve our service and strengthen our commitment to our service culture. We hope...

Bellevue, Nebraska
Reviewed 28 April 2016

Would recommend to anyone or any family traveling to the area. Close to the Grand old opryland, shops and food. Staff was great. Only down side is that the hotel room are showing signs of there age. Rooms are still very clean and nice, just older.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank G2065NM
Rone M, General Manager at Embassy Suites by Hilton Nashville - Airport, responded to this review

Thanks so much for taking the time to write about your stay. We are most grateful for mentioning our staff. They are truly the ones that make our newly renovated hotel shine the brightest! Regards, Rone Middler General Manager Embassy Suites Nashville - Airport 615-324-2663

memphis, United States
Reviewed 27 April 2016

The staff was amazing!!! I had my friends groom cake and my fridge went out in my room and the cake began to melt! I was able to fix it!!! But the Ashley and the manager i forgot his name were so extremly helpful they found a place for my cake to chill until the wedding! They went over and...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Ashley H
Rone M, General Manager at Embassy Suites by Hilton Nashville - Airport, responded to this review

We are so glad to hear we were able to save the day as well as resolve a problem that we owned. Thank you for sharing this experience with us. Problem resolution is one of our main goals! Regards, Rone Middler General Manager Embassy Suites Nashville - Airport 615-324-2663

Jacksonville, United States
Reviewed 27 April 2016

The entire staff at this hotel are some of the most helpful and friendly I have encountered. I have stayed there three times in the last two months. On each occasion I have received excellent service. Two people who deserve special recognition are Andrea and Shanita who went above and beyond expectations at the front desk. When there was an...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Robin H. L
Rone M, General Manager at Embassy Suites by Hilton Nashville - Airport, responded to this review

This is such a great review to read. It is so encouraging to hear that our staff members can make your stay awesome even if you encounter a problem while you are with us. We hope to see you again soon! Regards, Rone Middler General Manager Embassy Suites Nashville - Airport 615-324-2663

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Embassy Suites Nashville - Airport hotel, renovated in July 2013 and located five minutes from Nashville International Airport (BNA) and 7 miles from downtown Nashville. Ride our complimentary shuttle to and from the airport, relax in the light, open atrium and unwind with complimentary snacks and beverages at the nightly Evening Reception*. For a comfortable stay, select our two-room suites that feature new beds and decor, and bathrooms with new tile and granite. Start the day with our free cooked-to-order breakfast in our atrium and choose from delicious items such as eggs, signature custom omelets, pancakes, cereal, fruit and pastries. Savor inspired dishes at TEN Bar & Grille. Stay productive in the 24-hour Embassy BusinessLink™ Business Center, and keep fit when you travel with complimentary access to our expansive Embassy Suites Fitness Center and heated indoor pool. Appreciate our proximity to all that ‘Music City’ has to offer! Our hotel is ideal for business or leisure travel. Take advantage of the convenient location that offers easy access to Nashville attractions such as the Grand Ole Opry, Opry Mills Mall, the new Music City Center, and Bridgestone Arena. * Service of alcohol subject to state and local laws. Must be of legal drinking age. ... more   less 

Additional Information about Embassy Suites by Hilton Nashville - Airport

Address: 10 Century Blvd, Nashville, TN 37214-3644
Region: United States > Tennessee > Nashville
Price Range: ₹ 11,258 - ₹ 21,076 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Nashville - Airport 3.5*
Number of rooms: 296
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Expedia, Priceline, Hotels.com and HotelsforEveryone so you can book your Embassy Suites by Hilton Nashville - Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Hotel Nashville
Embassy Suites Nashville
Nashville Embassy Suites
Hotel Style:
#41 Business Hotel in Nashville
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Nashville - Airport staff and other travellers.
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Questions? Get answers from Embassy Suites by Hilton Nashville - Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“This is a large hotel and there is parking but it is tight and it is a walk so unload at the door and then park”
 of 5 bubbles rondaabbott, 4 Mar 2017 | Read review
“Don't expect good wifi, but everything else is great. Happy Hour and Breakfast are great.”
 of 5 bubbles BraddE_12, 25 Jan 2017 | Read review
“9th floor corner room is quite”
 of 5 bubbles Kathy0429, 23 Jan 2017 | Read review
“Make sure your internet connection is working. If not, report it immediately.”
 of 5 bubbles 915DeborahF, 22 Jan 2017 | Read review
“It depends on what type of room you need.”
 of 5 bubbles babgrl1101, 8 Jan 2017 | Read review
5 of 5