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Gaylord Opryland Resort & Convention Center

Booking.comUS$ 269*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Gaylord Opryland Resort & Convention Center
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8,933 Reviews from our TripAdvisor Community

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There are newer reviews for Gaylord Opryland Resort & Convention Center
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Showing 8,791: English reviews
Marietta, Georgia
Reviewed 21 December 2015

The decorations, lights and overall beauty of this hotel was amazing. Our kids, ages 6 and 8, had a wonderful time. It was the perfect destination to see Christmas lights, Santa and all of the other holiday celebrations.

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Helpful?
Thank AmberG8R
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good afternoon, Please accept our sincerest thanks for this amazing review! We know you have many options when booking your accommodations in Nashville, which is why we sincerely appreciate you choosing The Gaylord Opryland Resort. We are happy to hear you and your children enjoyed the overall beauty of our Christmas decor throughout the resort as well as taking advantage...

Murfreesboro, Tennessee, United States
Reviewed 21 December 2015 via mobile

PETE WIENEN should be ashamed of his management of this hotel which USED to be one of the best in the world! We arrived yesterday to a 40 minute valet wait just to get your car parked finally got to the counter after another 35 minutes in the line right at the 3 pm check in BUT that is where...

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Helpful?
2Thank Glenda S
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good morning, Thank you for your thorough review of Gaylord Opryland. We are deeply disappointed to hear of the experience you received during your stay. At Gaylord, we strive to ensure each customer has a flawless guest experience and we’re very sorry we did not provide this for you. Please know we will direct message you to discuss how we...

Reviewed 21 December 2015 via mobile

No signage or employees anywhere to help guests find out where or what line they should be in to get room keys for pre checked in rooms. Reserved a 2 queen bed with interior view, confirmed at check in, but still escorted through maze of a hotel to a single king bed room. Resolution was an offer of a cot....

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Helpful?
2Thank Jon U
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good afternoon, Thank you for taking the time to comment on your recent stay here at Gaylord Opryland. At Gaylord, we strive to ensure each customer has a flawless guest experience and we’re very sorry we did not provide this for you. Please be assured that your comments are not taken lightly and they will be reviewed with the appropriate...

Nashville, Tennessee
Reviewed 21 December 2015 via mobile

We decided to do a stay-cation at the Opryland Hotel. I was hesitant given past (poor) service but the draw of the lights and ICE! convinced me to try again. On the positive side we had GREAT service. Even though it is almost impossible to find your way around, we were always able to find someone to help. Our room...

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Helpful?
Thank Vicki E
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good afternoon, We sincerely appreciate you taking the time to comment on your recent experience at Gaylord Opryland. It sounds like you and your family definitely took advantage of the vast amenities we offer at Gaylord Opryland Resort. We are so glad you and your family were able to relax in our indoor pool and outdoor hot tub as well...

Sellersburg, Indiana
Reviewed 21 December 2015

We visited the Gaylord Opryland the weekend before Christmas. It was a big mistake. The hotel was so crowded there were lines everywhere. Although this was not the main reason for our disappointment. The prices were ridiculous. The room was high which we expected for this type of hotel but to pay $24 to park in an open lot was...

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Helpful?
3Thank Cindy A
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good afternoon, We sincerely appreciate the time you took to comment on your recent stay at Gaylord Opryland. We apologize for the experience you received here at the resort. At Gaylord Opryland we pride ourselves on being a resort dedicated to flawless customer service, and we're sorry we did not provide this for you. Please be assured our hotel leadership...

Reviewed 21 December 2015 via mobile

Booked a room for four people, when we went into the room there was one king size bed. I called the front desk and she said that was all they had with the atrium view and we didn't ask for two beds. I told her that was pretty much common sense if I booked four people. They changed me to...

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Helpful?
2Thank Lee B
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good afternoon, Thank you for taking the time to tell us about your recent stay at Gaylord Opryland. We appreciate your feedback and are very sorry to notice there were certain difficulties you faced upon your arrival. At Gaylord, we pride ourselves on empowering all of our STARS (employees) to make it right for our guests. As well, we are...

Memphis
Reviewed 21 December 2015 via mobile

Absolutely do not come to this hotel. You will spend $24 to park as.a a guest and carry your own stuff into the room which is a long hike. If you make reservations like we did, you might not get a room for hours. We waited 5 hours for one room and 7 hours for the other room. " So...

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Helpful?
4Thank soplaw
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good afternoon, Thank you for taking the time to comment on your recent stay at Gaylord Opryland Resort. We apologize that you were dissatisfied with our pricing structure as well as being made to wait longer than anticipated upon your arrival. We are constantly monitoring current offerings and practices in the surrounding area to make sure our pricing structure is...

Albertson
Reviewed 21 December 2015

The hotel is a dreamland. All services excellent. The greenspace atriums are a special experience setting it apart from all. Many restaurants to choose from, though at the typical busy times have long wait lines.

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Helpful?
Thank Richard J
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good afternoon, Please accept our sincerest thanks for this amazing review! As a company, we pride ourselves on empowering all of our STARS (employees) to create a flawless experience for our guests - and we’re thrilled they were able to do so for you! Thank you again for letting us know. We hope to see you again soon! Courtney W....

Reviewed 21 December 2015

I had my son and daughter in law drive 5 hours one way to meet us in Nashville. We went to Gaylord and pulled in an area for parking. Saw it was $24.00 and no where to back out. I have since read it's $24.00 daily. What exactly does that mean? We were there for less than an hour. We...

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Helpful?
1Thank Gloria K
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good morning, We appreciate your feedback and we thank you for selecting Gaylord Opryland as your home away from home. We appreciate your review of our property and are sorry to hear you were unhappy with some of our fees. At Gaylord, We are constantly monitoring current offerings and practices in the surrounding area to make sure our pricing structure...

San Clemente, California
Reviewed 21 December 2015

This place is amazing and a must see family location at Christmas. They decorate everything and children love it. The rooms are basic and small but get a view of the Atrium and it is worth it! Many restaurant choices but they are pricey. A nice treat to visit!!

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Helpful?
Thank Karen W
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good afternoon, Please accept our sincerest thanks for this amazing review! We are grateful you selected Gaylord Opryland to celebrate Christmas with your family. At Gaylord, we strive to ensure each customer has a flawless guest experience - and we're thrilled to know we were able to do so for you. Thank you again for being our guest. We hope...

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Cascades Outdoor Pool (15)
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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Jack Daniel's
Jack Daniel's
Cuisines: American, Bar, Pub
Findley's Irish Pub
Findley's Irish Pub
Cuisines: American, Irish, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Nashville's iconic Gaylord Opryland Resort & Convention Center offers guests all the excitement and energy of Music City under one spectacular roof. Beneath our climate-controlled signature glass atriums and nestled in a bend of the meandering Cumberland River is an extraordinary selection of dining, shopping and recreation options that create the perfect setting for a complete getaway. Enjoy our 9 amazing acres of indoor gardens, cascading waterfalls and indoor river with our very own Delta flatboat. Within this lush landscape, you will discover 2,882 guest rooms and 700,000 square feet of flexible meeting, convention and pre-function space. Discover Gaylord Opryland and make memories. ... more   less 

Additional Information about Gaylord Opryland Resort & Convention Center

Address: 2800 Opryland Drive, Nashville, TN 37214-1200
Region: United States > Tennessee > Davidson County > Nashville
Price Range: ₹ 16,201 - ₹ 31,365 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gaylord Opryland Resort & Convention Center 4*
Number of rooms: 2882
Reservation Options:
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Also Known As:
Gaylord Opryland Hotel Nashville
The Opryland Hotel
Gaylord Opryland Hotel Packages
Nashville Gaylord Hotel
Hotel Style:
#5 Spa Hotel in Nashville
#13 Luxury Hotel in Nashville
#35 Business Hotel in Nashville
#37 Family Hotel in Nashville
#39 Romantic Hotel in Nashville
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Questions & Answers

Here's what travellers have asked, with answers from Gaylord Opryland Resort & Convention Center staff and other travellers.
131 questions
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Preston, United Kingdom
6 months ago
Norcross, Georgia
East Brunswick, New Jersey
Stet, Missouri, United States

See all questions (131)

Questions? Get answers from Gaylord Opryland Resort & Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms in the Cascades area are closest to check in/check out, parking & pool.”
17dicka, 24 May 2017 | Read review
“I presume all rooms are great but being on the garden side should really be a preference if you want to pay for it.”
Liesje1941, 24 May 2017 | Read review
“The balconies overlooking the atruim are a lovely place to have coffee and relax.”
bubbygil, 23 May 2017 | Read review
“Get balcony room. Nice to sit, relax and people watch. Our room faced the parking lot - which had buses running ALL hours. :/”
634janiec, 22 May 2017 | Read review
“Doubt there is not a good room in entire hotel. Rooms & closets are spacious.”
vietnor2016, 21 May 2017 | Read review
5 of 5
Booking.com
US$ 269* /night
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CancelonUS$ 286
Expedia.comUS$ 269
TravelocityUS$ 269
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Prices are for 1 room, 2 adults
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