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Alzburg Resort

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Alzburg Resort
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154 Reviews from our TripAdvisor Community

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Showing 151: English reviews
Melbourne
Reviewed 2 weeks ago

We had the 3 bedroom apartment in the old building. It had a full kitchen , huge living room and massive private balcony. It was the perfect location to bring our family. The service was excellent and the facilities top rate.

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Helpful?
Thank flawre
Management response:

Hi Flawre, Thank you for your wonderful review ! As you mentioned the property is in a great location for exploring Mansfield Victoria High Country. We are very fortunate to have a great team onsite who always goes the extra miles in taking care of all our guests. Thank you once again for sharing your valuable feedback, we look forward...

Reviewed 4 weeks ago

Room was spotless, nothing too much trouble for the staff, absolutely outstanding property and one worth staying at, you wont go wrong! Walking distance to the main street and bars and eateries, it really is a good choice.

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Helpful?
Thank Another D
Management response:

Dear D, Thank you very much for taking the time to share your experience with us at Alzburg Resort Mansfield. We do hope you have the opportunity to come back for another visit soon. Thank you Again See you soon ! Kindest Regards, General Manager Ramesh Edumban

Torquay, Australia
Reviewed 13 December 2016

Very friendly, always welcomed with a smile. Clean fresh rooms although dated in decor. Children love the swimming pool and tennis courts, plenty to keep the family occupied and happy. A short walk to town, very convenient.

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Thank harriett323
Management response:

Dear harriett323 , Thank you for taking the time to provide your wonderful review of your recent stay at Alzburg Resort Mansfield. We do hope you have the opportunity to come back for another visit soon. See you Soon ! Kind Regards, Ramesh Edumban General Manager

Maffra, Australia
Reviewed 11 December 2016 via mobile

From the website of this place we thought we were staying in a beautiful 100 year old building as that's what is shown. When we get there we find we are in a 1970's room, along way from the car and a long way from the old building. The place was clean, shower hot, bed comfy. Our room wasn't cleaned...

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Thank Balifreakfromaussie
Management response:

Dear Balifreakfromaussie, Thank you very much for your stay at the Alzburg resort Mansfield and your comment on Tripadvisor. We regret that we could not meet your expectations. Please accept our sincerest apologies for those lapses which do not reflect our usual service standards. We do hope to have the pleasure of welcoming you back again soon to the Alzburg...

Point Lonsdale, Australia
Reviewed 7 December 2016

After the long ride from Yea what joy to find and settle in to the historic and lovely Alzburg Resort! Beautiful gardens, pool AND spa, very comfortable and well-appointed rooms. Everything we needed. We'll be back!

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Thank 2ronshi
Management response:

Dear 2ronshi, Thank you for taking the time to provide your wonderful review of your recent stay at Alzburg Resort Mansfield. We do hope you have the opportunity to come back for another visit soon. See you Soon Kind Regards, Ramesh Edumban General Manager

Swan Bay
Reviewed 4 December 2016

Nice, well maintained grounds and facilities, rooms were clean but limited kitchen utensils and cooking items. We stayed 8 nights and not once was our room vacuumed or bathroom wiped over. Needed to ask for extra toilet rolls, tea towels and dishwasher tabs. Staff were overall friendly and helpful.

Review collected in partnership with this hotel
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Thank yvettemg19
Management response:

Dear Yvettemg19 , Thank you very much for your stay at the Alzburg resort Mansfield and your comment on Tripadvisor. We regret that we could not meet your expectations and our standards concerning the room cleaning services throughout your stay. Please accept our sincerest apologies for those lapses which do not reflect our usual service standards. Corrective actions have been...

Melbourne, Australia
Reviewed 4 December 2016

Short but indeed sweet stay at Alzburg while attending an engagement party close by. The staff we wonderfully friendly and helpful. Simple, but clean, neat and comfortable rooms. Excellent value. Will be back again. Thank you!

Review collected in partnership with this hotel
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Thank liz_foran
Management response:

Dear Liz_foran Thank you very much for taking the time to share your experience. We do hope you have the opportunity to come back for another visit soon. See you soon ! Kindest Regards, General Manager Ramesh Edumban

Mandurah, Australia
Reviewed 14 November 2016

Quite a number of single storey motel units have been built on the grounds of an old two storey convent and Ladies College. Ours was old but clean and a well equiped self contained unit. The only dissapointing experience we had was that the room key cards constantly malfunctioed and had to be re-programmed four or five times so that...

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Thank PeterJT46
Management response:

Dear PeterJT46, Thank you for your taking the time to provide your wonderful review of your recent stay at Alzburg Resort Mansfield. As you mentioned, the location of the property is perfect for exploring Mansfield Victoria High Country with various shops, restaurants and local attractions close by. We are working on rectifiying the room keys. Thank you once again for...

Melbourne, Australia
Reviewed 13 November 2016 via mobile

Clean, comfortable, close to town. Not much more you could ask for when just wanting a good place to spend a few nights. Grounds were good to with picnic tables for us to sit and have a beer or two. All the staff I dealt with were friendly and helpful. Well done.

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Helpful?
Thank NamsenilLeahcim
Management response:

Hi, NamsenilLeahcim Thank you for your wonderful review ! As you mentioned the property is in a great location for exploring Mansfield Victoria High Country. We are very fortunate to have a great team onsite who always goes the extra miles in taking care of all our guests. Thank you once again for sharing your valuable feedback, we look forward...

Malaysia
Reviewed 28 September 2016

There were 6 of us adults and we booked the 3 bedroom apartment. This resort is located about 45mins from Mt Buller and it is in Mansfield, a town with many interesting shops, cafes and a supermarket. The apartment is very clean and spacious. There is a place next to the reception for hiring of chains for the wheels. Up...

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Helpful?
Thank iloveperth
Management response:

Dear iloveperth, Thank you for taking the time to provide your wonderful review of your recent stay at Alzburg Resort Mansfield and apology for this delay.We do hope you have the opportunity to come back for another visit soon. Kindest Regards, Ramesh Edumban

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Spa
  • Tennis Court
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Alzburg Resort is located in the spectacular high country town of Mansfield. Built around a former convent, the resort combines a diverse range of facilities, friendly country hospitality and affordable modern accommodation. The resort has 44 rooms and accommodation options to suit your style and budget. We have motel units, hotel spa rooms, apartments and luxury penthouse apartments. The resort can easily accommodate 220 guests, with plenty of space for all. With our large range of facilities and amenities, the resort is the perfect place for a family resort getaway, ski holiday, group function or a romantic weekend. A year-round resort, there’s something for all four seasons. The Comfort Resort Alzburg offers four conference rooms and can host functions for up to 200 guests. Perfect for weddings, private functions, business conferences or team building events, and is backed by our professional catering and event management staff. How to get here: If coming via Yarra Glen, take the Maroondah Highway. After entering Mansfield you will come to a large roundabout. Turn right and the Comfort Resort Alzburg is located at the next intersection to your left. If coming via Benalla take the Hume Highway, after entering Mansfield you will come to a large roundabout. Proceed straight ahead and the Comfort Resort Alzburg is located at the next intersection to your left. ... more   less 

Additional Information about Alzburg Resort

Address: 39 Malcolm St, Mansfield, Victoria 3722, Australia (Formerly Resort Alzburg)
Region: Australia > Victoria > Mansfield
Price Range: ₹ 4,834 - ₹ 9,772 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Alzburg Resort 3.5*
Number of rooms: 44
Reservation Options:
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Also Known As:
Alzburg Resort Mansfield, Victoria
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Questions & Answers

Questions? Get answers from Alzburg Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We have 3 kids who are all adults room 201 was spacious and private for all at the same time.”
 of 5 bubbles flawre, 7 Jan 2017 | Read review
“We were there when it was very quiet, heard nothing, saw noone! Had the pool to ourselves, bliss!”
 of 5 bubbles 2ronshi, 7 Dec 2016 | Read review
“Take ear plugs, if you don't want to hear the people next door”
 of 5 bubbles laurelg104, 19 Jul 2016 | Read review
“It needs hangers for drying the snow clothes ”
 of 5 bubbles ssaccia, 3 Jul 2016 | Read review
“All rooms appeared ok”
 of 5 bubbles tumgok, 16 Apr 2016 | Read review
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