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Royal Mail Hotel

0.0 km from Dunkeld centre
  • Free Parking
  • Pool
  • Restaurant
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Apr 2 Apr 3
1 room, 2 adults, 0 children
98 Parker St, Dunkeld, Victoria 3294, Australia
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02/04/2017 03/04/2017
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    02/04/2017 03/04/2017
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    02/04/2017 03/04/2017
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    Write a Review
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    Reviews
    Traveller rating
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    All reviews a mountain view room wine list matching wines duck the cottages next morning degustation dinner yogurt eggs benedict water tank main building restaurant staff western victoria chicken parm bistro mt bluestone foodie vegemite
    Reviewed 5 January 2016 via mobile

    Considering the rave reviews we were looking forward to our stay in one of the cottages for 2 nights (3-4th January). We arrived at our cottage and discovered a run down and grubby cottage. Dirty floors, dirty appliances, pests everywhere inside (thoughtfully the hotel provides...More

    Helpful?0
    Response from Bryce Y, Front Office Manager at Royal Mail Hotel

    Dear Tom, Thank you for your feedback regarding your recent stay. I am very sorry that I did not have the opportunity to correct the situation whilst you were here. I would welcome the opportunity to correct your impression and would appreciate if you contact...More

    Reviewed 3 January 2016

    We stayed here for 2 nights, quite difficult to leave the room really due to the fabulous view of the Mount Sturgeon, and birdlife, even a few emus strolling along. It was a bit chilly when we were there (we had the heating on most...More

    Helpful?0
    Response from Bryce Y, Front Office Manager at Royal Mail Hotel

    Dear Tigris15, Thank you for taking the time to post a review. It's great to hear your enjoyed your visit to the Royal Mail Hotel and our village of Dunkeld. It is a popular time for emus visiting as we had a flock of 10...

    Reviewed 2 January 2016

    We stayed for 2 nights to visit friends in the area. Since booking months ago I had forgotten how much we paid for a deluxe room. Having checked in, looked around, asked front desk some questions, had breakfast and noted lack of room facilities I...More

    Helpful?0
    Response from Bryce Y, Front Office Manager at Royal Mail Hotel

    Dear Maddiemoo, We appreciate the time taken to provide this feedback. I apologise for your stay not being up to the standard expected. I welcome the opportunity to further discuss if you would like to make direct contact on 5577 2241 or email bryce@royalmail.com.au. Sincerely,...

    Reviewed 20 December 2015

    We stayed in Dunkeld for a few days and one evening came in to the Royal Mail to the much-recommended restaurant. We enjoyed the 5-course degustation menu, and were pleased to find that there were no issues at all in ensuring that one of us...More

    Helpful?0
    Response from Bryce Y, Front Office Manager at Royal Mail Hotel

    Dear Geoffrog, Thank you very much for taking the time to post such a lovely review. We pride ourselves on being able to meet the needs of guests with dietary requirements and other preferences. We will pass this feedback on to the entire team. We...

    Reviewed 17 December 2015

    Room had no phone,no wiFi,no guest manual re.contact numbers etc,no mini bar,no complimentary biscuits,no security chain on door,no fire instructions,no writing paper - all these items should have been available for the money charged for the room.Have stayed in many hotels/ motels most of which...More

    Helpful?5
    Response from Bryce Y, Manager at Royal Mail Hotel

    Dear 824stuart, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. I can assure you that we are currently rectifying the issue you...More

    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free Internet
    • Restaurant
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Meeting Rooms
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
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    Room/Suite (37)
    Hotel & Grounds (21)
    Dining (17)
    View from Room (16)
    Nearby
    Nearby Restaurants
    Dunkeld Delights
    64 reviews
    .36 km away
    Dunkeld Old Bakery
    107 reviews
    .33 km away
    Royal Mail Dining Room
    405 reviews
    .01 km away
    Cafe 109
    91 reviews
    .06 km away
    Nearby Attractions
    The Picaninny (Bainggug)
    14 reviews
    3.23 km away
    Volcanoes Discovery Centre
    10 reviews
    25.64 km away
    Pierrepoint Wines
    5 reviews
    25.78 km away
    The Bunyip Hotel
    6 reviews
    29.74 km away
    Questions & AnswersAsk a question
    Cazz1960
    We were here at your hotel , last Saturday the 3rd January 2015. We presumed we were in Bistro but must have been bar, even so I still would have expected better meals. Over priced and un appetising. I'm not sure why you think this is a repost as I have been waiting to come here for soooo long. You must have realised this from your bar prices. Service was good , surroundings lovely, it was very hot outside , so lovely and cool I side. Fires happening not far away. Lovely little town. Just disappointed.
    9 January 2015|
    Answer
    Response from Susan M | Reviewed this property |
    Dining at the RMH in Dunkeld has been a goal for many people for such a long time because of the first class rep their chef enjoyed. However, I believe that particular chef may have moved on? Once you have booked... More
    0
    Votes
    Room Tips
    "rooms with view of mountain are lovely, but dearer"
    SusieJohn0, 24 days agoRead review
    "Ask for a garden view"
    512diannem, 1 month agoRead review
    "All fine, go there but the management could find some things to improve to make it awesome."
    Peter B, 1 month agoRead review
    "Cottage 26 was the one I stayed in, it is closest to the road although there is not much traffic in this..."
    RockfordBP, 1 month agoRead review
    "bokk early"
    JulianN37, 2 months agoRead review
    "For best views and more updated rooms, best to pay for an upgrade to the rooms with a view of the Grampians."
    Gerald S, 2 months agoRead review
    "Back units quieter. Garden units larger than those with a view."
    aussiejan2016, 4 months agoRead review
    "Consider a room away from the main road"
    colin270, 4 months agoRead review
    "Beautiful view of Mt Sturgeon and gardens from Rooms 14, 15 and 16"
    Beryl M, 4 months agoRead review
    "Ask for rooms 13,14,15,16 or 17 for the best views of Mt Sturgeon."
    dragonlady31964, 5 months agoRead review
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