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Rydges Parramatta

624 reviews
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Traveller (108)
Room & Suite (53)
Dining (4)
Overview
  • Excellent24%
  • Very good44%
  • Average19%
  • Poor9%
  • Terrible4%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
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Reviews (624)Write a Review
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171 - 175 of 616 reviews
Reviewed 4 May 2016 via mobile

I understand renovations need to be done to keep up the star ratings and the times, but, I find it inconsiderate that the hammering continued through until after 9pm while trying to have a meal and conversation with collegues. Ordinary hours would definitely been more...More

Thank Quozie
Response from Matt G, Front Office Manager at Rydges ParramattaResponded 10 May 2016

Dear Quozie, Thank you for your feedback from your stay at our hotel. I do apologise that the noise of the works taking place on our reception desk interrupted your dinner. We are doing our best to schedule all works at times that would not...More

Reviewed 3 May 2016

We stay here regularly. The newly refurbished rooms are great.The beds are very comfortable the furnishings are modern and stylish the staff at the check in check out are always friendly and helpful. We don't usually have breakfast but on the weekend we did and...More

Thank clive w
Response from Matt G, Front Office Manager at Rydges ParramattaResponded 10 May 2016

Dear Clive W, Thank you for the cracking feedback from your stay. I'm happy to hear that our hotel is able to exceed your expectations time and time again. Kind regards, The Rydges Parramatta Team.

Reviewed 2 May 2016

This place is being renovated. I was on 5th floor, unrenovated room. Room was clean and well appointed, bed very comfortable. Breakfast was good, with variety. The night check-in staff are very helpful and friendly, making the process easy. However, the toilet ran water through...More

Thank Maverick3630
Response from Matt G, Front Office Manager at Rydges ParramattaResponded 9 May 2016

Dear Maverick3630, Thank you for taking the time to provide feedback from your stay. It's pleasing to hear that you found our rooms clean & comfortable. We would love the opportunity to show you one of our newly refurbished rooms on your next stay! I...More

Reviewed 25 April 2016 via mobile

The renovated rooms are beautifully appointed, the whisper quiet fridge and air conditioner makes for a relaxing ambience and the staff must surely be the most professional, friendly and welcoming in all Sydney.More

Thank rita b
Response from Matt G, Front Office Manager at Rydges ParramattaResponded 25 April 2016

Dear Rita B, Thank you for the excellent review of our hotel! We are glad to hear positive feedback about our newly renovated rooms and our staff. The kind words will be passed on to our teams. We look forward to welcoming you back again...More

Reviewed 23 April 2016

Was in a newly renovated room was beautiful and the bed was amazing! Was definitely our dream bed but on the 2nd night had a shower and the drain was blocked so they moved us to another room again was really nice but didn't have...More

Thank kaz011273
Response from Matt G, Front Office Manager at Rydges ParramattaResponded 25 April 2016

Dear Kaz011273, Thank you for the great review from your experience at our hotel. It's great to see so many reviews coming through with such positive feedback about our newly refurbished rooms! Please accept my apologies with the initial issue with the drain blockage. I'm...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Free High Speed Internet ( WiFi )
Spa
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$ 117 - US$ 331 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 117 - US$ 331 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (108)
Room & Suite (53)
Dining (4)
Questions & Answers
Ask a question
b00shaddict
11 May 2017|
AnswerShow all 3 answers
Response from Matt G | Property representative |
Hi b00shaddict, We are 10 minutes away. Are you coming to see an event? I can check if we have an event package available which includes return transfers. Kind regards, The Rydges Parramatta Team
0
Votes
Jennifer B
As a response to your response, hotel management, I was well within my right NOT to be charged for the booked room. It is not my problem that your staff evidently misinformed me TWICE. Are you suggesting I lied? Actually no, I rang harbourview hotel myself outside on that same day (and also stayed there) and no they do NOT require a bond even WITHOUT a credit card. They take a $10 fee without a credit card. Also, it's very convenient that 'hotel management' can write responses to reviews but the clients cannot respond to your response, hence I placed my response on original post. I will now write a review on every site and tell everyone I know not to stay here. And I am also well within my right to do so. And no you did not address this 'multiple times' this is only the second time you have addressed it. Also you did not address this in person, you simply told me I needed the bond money. Again, it is not my issue your staff is evidently not trained properly. Your staff misinforming me is not my mistake. It is yours.
29 April 2017|
AnswerShow all 2 answers
Response from Tijana V | Reviewed this property |
Jennifer, this is so unfortunate. I love traveling around the world and early this year I've stayed there for 2 nights with my partner. Luckily nothing like that happened to us. Although I understand your frustration, if... More
0
Votes
Jimilsleynsw
24 March 2015|
AnswerShow all 3 answers
Response from johnnthel | Reviewed this property |
Hi there. About 6.5 km and about 15 minutes by car. Take the M4 freeway
0
Votes
Room Tips
"Room 504 faces the lovely Rosehill Race course."
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"Try and avoid rooms that face James Ruse Drv"
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"Ask the staff to info on whether you want city views"
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"Get high floor city view"
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