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Mercure Sydney Parramatta

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Mercure Sydney Parramatta
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800 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Sydney Parramatta
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Showing 785: English reviews
Flagstaff Hill
Level Contributor
10 reviews
3 hotel reviews
Reviewed 18 October 2016

I stayed here for business recently and the hotel is well located. It is close to Shopping and transoprt although a long trip from the airport. The Restaurant is really nice with great food and plenty of choice. the check in staff and restaurant staff are really friendly and helpful.The rooms are starting to look a little tired with the... More 

Helpful?
Thank T9659AAphils
Joleen H, General Manager at Mercure Sydney Parramatta, responded to this review

Dear T9659AAphils Thank you for your review - we appreciate your feedback. We have commenced bathroom renovations and they are shower only so when you next book with us please enquire about our privilege rooms. Thank you for your comments about our team - we pride ourselves on having great staff that are friendly and welcoming. Kind regards Joleen R... More 

Melbourne, Australia
Level Contributor
38 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 16 October 2016

Stayed here for one night last month for a business trip. Whilst a little outdated, parking was easy, staff were excellent, from reception to restaurant. Great location for westside stay and any travels in the area.

Helpful?
Thank Goran F
Joleen H, General Manager at Mercure Sydney Parramatta, responded to this review

Dear Goran F Thank you for your feedback - yes our team are excellent and we take pride in providing a friendly and welcoming experience for our guests. I am pleased that you found our location suitable for your business needs. Kind regards Joleen R Hurst General Manager More 

Wagga Wagga, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 October 2016

The hotel is close to the Parramatta CBD and the river, you can walk to good food places, westfield, the river and university. The hotel was quiet, clean and comfortable. The staff were lovely and welcoming

Review collected in partnership with Accorhotels.com

Helpful?
Thank Sharon L
Joleen H, General Manager at Mercure Sydney Parramatta, responded to this review

Dear Sharon L Thank you for your feedback and we are pleased that you found our team welcoming and friendly. It is also good to note that you found our location convenient for your needs. All the best Joleen R Hurst General Manager More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 September 2016 via mobile

Stayed here for one night. Was here on buisness trip.Rooms looked outdated. There was free breakfast and the variety in breakfast was good though. The gym facilities are not located on the premises just so you know.To sum it up it was overall pretty average stay.

Helpful?
Thank Eric M
Management response:

Dear Eric M Thank you for your comments on your recent stay with us. We appreciate your views. Kind regards Joleen R Hurst General Manager More 

Sydney, Australia
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 September 2016 via mobile

Good spot for roaehill racecourse.Breakfast is good.Extra for parking but you can park 100 meters away from 2pm till 10am for nothing.2km to walk into parramatta Good for events at oatlands house 8 dollars in a taxi.

Helpful?
Thank philf58
Joleen H, General Manager at Mercure Sydney Parramatta, responded to this review

Dear philf58 Thank you for your review. Our location is ideal for any events at Rosehill Racecourse, Sydney Olympic Park being just a short taxi ride away. Many thanks Joleen R Hurst General Manager More 

Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 12 September 2016 via mobile

My husband and I stayed here after the races at Rosehill. It is a comfortable hotel and I don't have any major complaints just a few little things. Upon booking I was offered the same rate as booking services even though we are accor members. When asking if they can price beat it was a blatant no. When we ordered... More 

Helpful?
Thank her_wanderlust7
Joleen H, General Manager at Mercure Sydney Parramatta, responded to this review

Dear her_wanderlust7 Thank you for your feedback. It concerns me to read of an issue with your booking. As an Accor Plus member you are entitled to a 10% discount and upon presentation of your membership card or providing us with the number, if you had booked via phone, we would have extended you that rate. I will also pass... More 

Adelaide, Australia
Level Contributor
40 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 11 September 2016

This is the second time ive stayed here and the first time was so much better. Checkin was very wham bam and they weren't busy at the time. No explanation of facilities etc, I had to ask all the questions - simple things like b'fast time, cost and restaurant location. Room was clean but old and rough around the edges.... More 

Helpful?
1 Thank LWNJS
Joleen H, General Manager at Mercure Sydney Parramatta, responded to this review

Dear LWNJS Thank you for taking the time to give us your feedback. I am sorry that your second stay was disappointing and that we did not meet your expectations of a Mercure. I will pass on your comments to our Restaurant Manager, she will be thrilled to hear your comments - so thank you on her behalf. Kind regards... More 

Stratford-upon-Avon, United Kingdom
Level Contributor
155 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 30 August 2016 via mobile

We were visiting Sydney with our grandson. From the checkin to the checkout all went very smoothly. The staff were very friendly. Breakfast buffet was good with a wide range to choose from. The rooms were thoroughly serviced every day. The location was good, within easy walking distance of Parramatta centre with good ferry and rail links to Sydney centre.

Helpful?
Thank Flint77
Joleen H, General Manager at Mercure Sydney Parramatta, responded to this review

Dear Flint 77 Thank you for your very positive review. I am pleased to hear that you had a fabulous stay with your grandson and we hope to be able to welcome you back again in the near future. Kind regards Joleen R Hurst General Manager More 

Newcastle, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 August 2016

I have stayed here before and will definitely stay here again. The staff are always friendly and helpful. This is also in a good location. Easy to get into and quick to get out of (traffic and hotel access can be a problem in many Sydney places).

Helpful?
Thank Mandy H
Joleen H, General Manager at Mercure Sydney Parramatta, responded to this review

Dear Mandy H Thanks for your review and positive comments. It is a great location and glad that you find it easy to get in and out of the traffic. Also thank you for your comments about the team - we pride ourselves on being friendly and welcoming. We look forward to welcoming you back in the near future. Kind... More 

Gladstone, Australia
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 25 August 2016

The Staff were excellent, nothing was too much trouble, they are what make this hotel so good, we had a couple of issues with our room on the last day, no towels and room not cleaned well but everything was fixed straight away. Other than that the room was well appointed, very comfortable bed, excellent breakfast, maybe change the menu... More 

Helpful?
Thank johnlm1964
Joleen H, General Manager at Mercure Sydney Parramatta, responded to this review

Thank you johnlm1964 for your comments. It is great to hear that my Housekeeper took extra care of you when you were ill, and that she attended to the couple of issues on your last day with us. We constantly review our menus and, in fact, have had discussions yesterday with our Executive Chef about new breakfast initiatives. We have... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Conference Facilities
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Mercure Sydney Parramatta offers spacious and contemporary 4 star accommodation on the fringe of Parramatta CBD. Attending an event? We are in prime position opposite Rosehill Gardens, a 10 minute drive from Sydney Olympic Park and only a short distance to Parramatta City Raceway and Eastern Creek. Mercure Parramatta is the perfect place to relax with our welcoming M Restaurant and Bar open 7 days. With suites and interconnecting rooms why not bring the kids along they will love the use of our Pool, spa and tennis courts on site. So what are you waiting for? ... more   less 

Additional Information about Mercure Sydney Parramatta

Address: 106 Hassall St, Rosehill, Parramatta, New South Wales 2142, Australia
Region: Australia > New South Wales > Greater Sydney > Parramatta > Rosehill
Price Range: ₹ 7,091 - ₹ 16,023 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Sydney Parramatta 4*
Number of rooms: 164
Reservation Options:
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Also Known As:
Mercure Sydney Parramatta Hotel Rosehill
Mercure Hotel Sydney Parramatta
Mercure Hotel Rosehill
Mercure Sydney Parramatta Rosehill
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Sydney Parramatta staff and other travellers.
2 questions
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Questions? Get answers from Mercure Sydney Parramatta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we stayed opposite the lift and had no problems with noise so I think anywhere would be fine”
 of 5 bubbles kristiefarrellynka, 27 Nov 2016 | Read review
“the rooms are old but we just had a standard room so i cant say for the others..”
 of 5 bubbles LeanneM483, 20 Nov 2016 | Read review
“Ask for a room overlooking the pool.”
 of 5 bubbles SmileyCoyote, 30 Oct 2016 | Read review
“Don't be afraid to ask reception for help they are very accommodating,”
 of 5 bubbles 287gavinb, 20 Oct 2016 | Read review
“ask for an upgrade room”
 of 5 bubbles T9659AAphils, 17 Oct 2016 | Read review
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