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Quest Mascot Serviced Apartments

658 reviews
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Traveller (32)
Room & Suite (25)
Dining (3)
Overview
  • Excellent41%
  • Very good38%
  • Average11%
  • Poor4%
  • Terrible6%
Travellers talk about
Free Wifi
Air Conditioning
Non-Smoking Hotel
Airport Transportation
Suites
Kitchenette
Wheelchair Access
4.5 Star Hotel
All hotel details
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Reviews (658)Write a Review
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All reviewsclose to the airportcorn flakesdomestic terminalapartment was cleancomplimentary breakfastone bedroom apartmentthe sofa bedcourtesy busserviced apartmentswalking distancenice staybusiness trippublic transportshort tripeasy walkhire carshuttle service
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1 - 5 of 647 reviews
Reviewed 1 week ago via mobile

Comfortable room close to both the domestic airport and Mascot Central, beds were very comfortable and I found it hard to wake up for checkout at 10am, wish it was a little later but I cannot complain as I was allowed to check in early...More

Thank wilrc1
Response from Quest Mascot Q, Guest Relations Manager at Quest Mascot Serviced ApartmentsResponded 5 days ago

Dear Guest, Thank you for choosing to stay at Quest Mascot Serviced Apartments, and thank you for taking the time to share your experience at our property. We are delighted that you enjoyed your stay and found the room comfortable. I love to see our...More

Reviewed 2 weeks ago

Woke up with a sore back. Cockroaches running across the floor of the front entry when you walk in. The bathroom smelled like a urinal of a dive bar. No remorse from the staff. They just said, oh, sorry.

Review collected in partnership with this hotel
Thank jase200
Reviewed 2 weeks ago

Very good balance with quality and price. Easy login. Helpful staff. Very comfortable beds. Comfy kitchen and livingroom. Lovely little breakfast ready for us in the fridge. Wheelchair friendly apartment and toilet.More

Review collected in partnership with this hotel
Thank tarjam890
Response from Quest Mascot Q, Guest Relations Manager at Quest Mascot Serviced ApartmentsResponded 1 week ago

Dear Valued Guest, Thank you for the 5 star review! We are delighted to know that you were able to enjoy all the amenities of Quest Mascot during you stay. We wish you all the best and hope to accommodate you in future again. Thank...More

Reviewed 3 weeks ago

Staff was not too helpful, didn't provide full information when check in. Only answer a few words when asking question. Instruction was not clear enough and have to call for clarification later. Insufficient lighting at room.More

Review collected in partnership with this hotel
Thank kenithp
Response from Quest Mascot Q, Guest Relations Manager at Quest Mascot Serviced ApartmentsResponded 2 weeks ago

Dear Guest, Thank you for taking the time to review our property and share your experience. I am sorry to hear about your bad experience. We take all reviews, good and bad, quite seriously at Quest Mascot. Our reception team is usually up to the...More

Reviewed 3 weeks ago via mobile

Last minute needed accomodation for one night saw us staying here as we had a morning departure from the airport and was close to urgent appointment nearby. Only booked a studio but was given a one bedroom apartment upon checkin. Everything you could possibly need...More

Thank LeonieLordHoweIsland
Response from Quest Mascot Q, Guest Relations Manager at Quest Mascot Serviced ApartmentsResponded 2 weeks ago

Dear Guest, Thank you for the candid review! We are delighted to know that you enjoyed your trip with us and that you appreciated the services that we provide for all our guests' comfort. As our guests are our highest priority, our staff are always...More

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Hotel Amenities
Airport Transportation
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Details
Price range
US$ 121 - US$ 256 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Accessible rooms, Suites, Non-Smoking Rooms
Details
Price range
US$ 121 - US$ 256 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Accessible rooms, Suites, Non-Smoking Rooms
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Traveller (32)
Room & Suite (25)
Dining (3)
Pool & Beach (2)
Questions & Answers
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Bonnie H
20 April 2017|
AnswerShow all 4 answers
Response from William M | Reviewed this property |
I am sorry for NOT answering this earlier. I have only just found your post as I don't visit this web site on a regular basis. I agree with the person who mentioned Emu Blue. We were lucky enough to find (1 hour) parking... More
0
Votes
tropic3
9 February 2017|
Answer
Response from Tom W | Reviewed this property |
From memory it's 2 hours in business hours, unrestricted afterward but it can be hard to get a park on the street.
0
Votes
Cindy K
13 January 2017|
AnswerShow all 3 answers
Response from dric3 | Reviewed this property |
Sorry just to confirm, Pronto Valet parking is in Sydney Airport, not at Quest Mascot. They operate near the Domestic and International terminals. Price for two weeks in March 2017 is about $260.00 (5 mins walk to the... More
0
Votes
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12
Room Tips
"They all seem similar. Outlook typical busy industrial airport scene"
Read review
"Rooms not facing the building site and airport may be quieter."
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"A room away from the new construction next door for peace and quiet."
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"all the same"
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