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Ramada Plaza Marco Polo Beach Resort

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Ramada Plaza Marco Polo Beach Resort
Ramada Plaza Marco Polo Beach Resort
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1,844 Reviews from our TripAdvisor Community

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There are newer reviews for Ramada Plaza Marco Polo Beach Resort
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Showing 1,190: English reviews
Reviewed 9 September 2013

Once we got to our room I noticed it was next to the garbage chute and our bathroom door didn't work very well. I brought it to the attention of James who was working the front desk at the time and he was extremely courteous and helpful. He promptly upgraded our room to a better floor with an ocean view...

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Helpful?
Thank Yvonne L
MarcoPoloBeachRes, Operations Manager at Ramada Plaza Marco Polo Beach Resort, responded to this review

Dear Ylebow1, Thank you for your feedback. We truly appreciate it~ Pablo Martinez Operations Manager

New Jersey
Reviewed 8 September 2013

I stay last week with my family for 8 days and I got excellent price, so far I have been there 3 times for past 3 years and I don't have any complaints about this place, its a excellent place to stay with your family specially if you have kids, the room that I got was ocean view, I will...

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Helpful?
Thank Henry B
MarcoPoloBeachRes, Operations Manager at Ramada Plaza Marco Polo Beach Resort, responded to this review

Dear Henry B, Thank you for your recent review! We'll make sure to give Paula Wendy and Cory your kuddos! Bets regards from Sunny Isles, FL Pablo Martinez Operations Manager

Hornberg
Reviewed 7 September 2013

We stay there for a Holiday trip from 08/22/13 for 7 days (wife, daughter). The location direct to the beach is great. Rooms are big (second floor, partly seaside view). Rooms are very clean, thank you to Carla Romero(-room Service-). Friendly People at the front desk and in breakfast area. Service on pool, beach until 8.00 pm, service car parking...

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Helpful?
Thank Helmut D
MarcoPoloBeachRes, Operations Manager at Ramada Plaza Marco Polo Beach Resort, responded to this review

Dear Helmut D, We are thrilled with your feedback! Thank you for letting the entire trip advisor community know about your experience at our Resort! We could have not described it better! :0) Thanks again and we look forward to seeing you again in Sunny Isles Beach, Pablo MArtinez Operations Manager

Tulsa, Oklahoma, United States
Reviewed 6 September 2013

I purchased my stay at the Marco Polo Beach Resort off of Groupon. I was very impressed with the hotel and my stay there. The only problem I really had was that I had to pay $18.00 a night for valet. This was not stated on my groupon, therefore I did not plan on having to pay that. Although, I...

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Helpful?
Thank Leslie L
MarcoPoloBeachRes, Operations Manager at Ramada Plaza Marco Polo Beach Resort, responded to this review

Dear Leslie L, Thank you for your review! We are glad to hear you had a great stay and that you received everything stated in the Groupon Deal! Best regards from Sunny Miami! Pablo Martinez Operations Manager

Miami, Florida
Reviewed 4 September 2013

I spoke to Christopher Lee to reserve my hotel stay at Ramada Plaza Marco Polo North Miami Beach. Christopher helped me receive a great price for an extended duration stay at this hotel. This hotel is great. The breakfast is excellent. The location is great and the amenities are fantastic. Christopher was helpful, courteous, respectful, and displayed outstanding customer service....

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Helpful?
Thank Irwin V
MarcoPoloBeachRes, Operations Manager at Ramada Plaza Marco Polo Beach Resort, responded to this review

Dear Irwin V, Thank you for your recent review regarding Christopher! We'll make sure to give him your feedback. Looking forward to having the opportunity to hosting another stay for you. Best regards, Pablo Martinez Operations Manager

Reviewed 4 September 2013

Ariel works very hard. All of the pool staff made my stay a very well stay. Mike , alix , Ariel , and Ronald. Those are the guys that really did a very good job and because of them I love going there!

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Helpful?
Thank Elizabethlaws
MarcoPoloBeachRes, Operations Manager at Ramada Plaza Marco Polo Beach Resort, responded to this review

Dear Elizabethlaw, Thank you for leaving us such positive feedback! We truly appreciate it, and we'll definitely let the staff know! Best regards, Pablo Martinez Operations Manager

Miami, Florida, United States
Reviewed 3 September 2013

I loved having spent my labor day weekend in Marco Polo from the beginning I found two very attentive workers ready to help visitors: Cory and James are very professional, very friendly and fast they made the registration pretty smooth. I had lots of fun at the beach and pool.

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Helpful?
1Thank Lucy P
MarcoPoloBeachRes, Operations Manager at Ramada Plaza Marco Polo Beach Resort, responded to this review

Dear LucyP, Thank you very much for your review~ We are ecstatic with your comments. We'll make sure to share this with the staff! Best regards, Pablo Martinez Operations Manager

Elmira, Canada
Reviewed 3 September 2013

The hotel itself was in fair shape, but I am not one that complains unless I have good reason too. We travelled to the Fort Lauderdale area with my husband and two children and another family with young children. My biggest issue with this hotel is their way of charging for breakfast in the dining room. We were supposed to...

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Helpful?
3Thank Sniderette
MarcoPoloBeachRes, Operations Manager at Ramada Plaza Marco Polo Beach Resort, responded to this review

Dear Sniderette, Thank you for your review. We will definitely discuss your feedback with our Food & Beverage Manager. Best regards, Pablo Martinez Operations Manager

Miami, Florida
Reviewed 3 September 2013

I wanted to express my gratitude and overall excellent experience at this hotel. We were spending the long weekend at the Marco Polo Hotel and enjoyed all aspects in several areas- Ariel and his staff (Beach and Pool Services) were excellent. They took care of all guests and always with a smile. Valet parking was also excellent even with the...

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Helpful?
Thank 459anthonyn
MarcoPoloBeachRes, Operations Manager at Ramada Plaza Marco Polo Beach Resort, responded to this review

Dear AnthonyN, Thank you for your review. We are thrilled to hear such positive feedback! We look forward to hosting your next stay in Sunny Isles, Pablo Martinez Operations Manager

Hialeah, Florida
Reviewed 3 September 2013

I enjoyed the labor day weekend in Marco Polo Hotel with my family. The time that we spend in the pool and at the beach was great. Ariel the pool and beach guy was so kind nice and did a very good job in helping us when we were there. thanks to all the guys for making us feel confortable...

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Helpful?
Thank jackiegomez
MarcoPoloBeachRes, Operations Manager at Ramada Plaza Marco Polo Beach Resort, responded to this review

Dear Jackiegomez, Thank you for your review! WE truly appreciate your time and your great rating! Pablo Martinez Operations Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Bar/Lounge
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning

Additional Information about Ramada Plaza Marco Polo Beach Resort

Address: 19201 Collins Ave, Sunny Isles Beach, FL 33160-2202
Region: United States > Florida > Sunny Isles Beach
Price Range: ₹ 7,691 - ₹ 16,335 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ramada Plaza Marco Polo Beach Resort 3*
Number of rooms: 250
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Cheap Tickets, Priceline and Odigeo so you can book your Ramada Plaza Marco Polo Beach Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ramada Plaza Marco Polo Beach Hotel North Miami Beach
Ramada Miami Beach
Ramada Marco Polo
Ramada Plaza Marco Polo Beach Resort Sunny Isles Beach, Florida
Hotel Style:
#4 Top resorts Hotel in Sunny Isles Beach
#7 On the Beach Hotel in Sunny Isles Beach
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Questions & Answers

Here's what travellers have asked, with answers from Ramada Plaza Marco Polo Beach Resort staff and other travellers.
32 questions
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Toronto, Canada
Brevard, North Carolina
23 days ago
8 months ago

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Questions? Get answers from Ramada Plaza Marco Polo Beach Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Had some tub issues where I couldn't turn on the water but they sent soemone oevr to get it fix that night and the the after. I reccoment you check everything works properly before you have a guest in it.”
 of 5 bubbles sagrariob997, 30 Nov 2016 | Read review
“Expect a $100 deposit, $15 resort fee per day, $20 valet parking fee per day. I stayed Nov 5 - Nov 13 and housekeeping would barely come clean up without me asking for someone.”
 of 5 bubbles 210kenyak, 15 Nov 2016 | Read review
“You get what you pay for ....... ”
 of 5 bubbles 463devm, 12 Nov 2016 | Read review
“Ask for room that is ocean or partial ocean front”
 of 5 bubbles ArdenS_13, 4 Nov 2016 | Read review
“The cleaning staff will ask yoh to leave by 10 am on check out day.”
 of 5 bubbles 965lamars, 2 Nov 2016 | Read review
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