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Ramada Plaza Marco Polo Beach Resort

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Ramada Plaza Marco Polo Beach Resort
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1,993 Reviews from our TripAdvisor Community

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There are newer reviews for Ramada Plaza Marco Polo Beach Resort
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Showing 1,309: English reviews
Ogden, Utah
Reviewed 3 weeks ago

Rooms are old and ever room we hade (6) in the group were set up different. I guess they are timed shared owned by different people. Need updating.

Review collected in partnership with Ramada
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Helpful?
1Thank 9baurb
00gc, Manager at Ramada Plaza Marco Polo Beach Resort, responded to this review

Thank you for choosing our hotel and for sharing your feedback. We are sorry our accommodations did not meet all your expectations and appreciate your comments about updating. We have recently renovated a number of guest rooms and will continue revamping and refreshing more rooms this year. We hope your overall visit was a pleasant one and that you'll make...

Montreal, Quebec
Reviewed 3 weeks ago

Negative: room very noisy. Noise coming from the neigbourg and also from the heavy traffic on the street. Positive :proximity of shops like Publix.Located on the beach was very nice for walks alongside the sea

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1Thank jpwaucheul
00gc, Guest Relations Manager at Ramada Plaza Marco Polo Beach Resort, responded to this review

Dear jpwaucheul, thank you for choosing our hotel and for taking the time to share your feedback. We are happy to hear our close location to local shops and the beach met your vacation needs and that you were able to enjoy the surrounding areas. We are however, sorry to hear your stay was a bit stressful due to some...

Buenos Aires, Argentina
Reviewed 4 weeks ago

stay only if you have to, front desk not helpful, room was not cleaned properly, a/c noisy , valet parking a nightmare, balcony chairs are a punishment, this hotel has a lot to improve for the price they charge

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Helpful?
2Thank Leumas R
00gc, Guest Relations Manager at Ramada Plaza Marco Polo Beach Resort, responded to this review

Thank you for being our guest and for taking time to review your stay We're sorry to hear you experienced several issues that negatively impacted your stay. Please know we are committed to providing the highest level of service and quality for every guest, and I apologize for any housekeeping issues you may have encountered. Additionally, please accept our apologies...

Brooklyn, New York
Reviewed 4 weeks ago

Since my 6 day stay was both, business, and pleasure , we particularly enjoyed our peaceful and quiet oceanfront in the evenings! We loved this place, as well as our wonderful housekeeper, Rosa! The front desk employee, Leidy, is One very special and kind woman! This was our first time here, and will definitely consider this place again.

Review collected in partnership with this hotel
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Helpful?
Thank beverlybliss3d
00gc, Manager at Ramada Plaza Marco Polo Beach Resort, responded to this review

Dear beverlybliss3d, We are delighted you enjoyed your oceanfront room at Ramada Plaza Marco Polo Beach Resort! Thank you for sharing the beauty of a simple sunset over a vast ocean. We are delighted to note that Rosa and Leidy made your visit a memorable one. I will share your compliments with them. Thanks for being our guest and for...

Pembroke
Reviewed 4 weeks ago

This hotel is a little outdated don't expect 5 star resort . Great location beautiful view ocean right out back would def recommend and I would stay again in a heartbeat . Beware of extra fees for parking and a 15 a day resort fee.

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Helpful?
Thank Kimberly M
00gc, Manager at Ramada Plaza Marco Polo Beach Resort, responded to this review

Dear Kimberly M, We appreciate your wonderful review regarding your recent stay at Ramada Plaza Marco Polo Beach Resort. We are happy you were able to relax and enjoy our oceanfront location. Thanks for recommending us, and we look forward to seeing you again on your next trip to the North Miami Beach area. Thank you, Guest Relations

Baltimore, Maryland
Reviewed 4 weeks ago

Honestly, for the price, I was expecting something shabby in a crowded street. Instead, I got a wonderful mix of modern and old decor (this place has character), amazingly friendly bar staff, a super clean room (never seen tile instead of carpet before: A +), and an almost private strip of beach. Add a morning of breakfast and coffee with...

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Helpful?
Thank Earthfaring
00gc, Manager at Ramada Plaza Marco Polo Beach Resort, responded to this review

Thank you for choosing Ramada Plaza Marco Polo Beach Resort and for sharing your wonderful review which truly made our day! We are absolutely delighted you were "wowed" by the value we offered with our facilities, amenities and our oceanfront location. Reviews such as yours mean a lot! Thanks again, we look forward to welcoming you back soon. Thank you,...

Tamaqua, Pennsylvania
Reviewed 4 weeks ago via mobile

Ok hotel. Parking must be valet, cannot park yourself being there is no place to park, charge you $20 a day to park which is rediculous being you dont have a choice. Lobby seemed nice till i looked up and saw the ceiling was all water stained and dirty looking. No breakfast included. Rooms were shopworn. Windows looked from the...

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Helpful?
1Thank postie94
00gc, Guest Relations Manager at Ramada Plaza Marco Polo Beach Resort, responded to this review

Thank you for taking the time to review your stay with us. Your feedback gives us the information we need to better serve our guests and is much appreciated. Even though our hotel receives high ratings for cleanliness and the overall condition, I can appreciate that you were hoping for a more up-to-date experience. Additionally, we are sorry that you...

New York City, New York
Reviewed 4 weeks ago

This is our fourth year coming to Marco Polo. We love the location, the pool, the beach and view from our room. Each year we get a different room. Last year was fine, room was upgraded and well stocked with essentials. This year our room was dismal, except for view. Dresser was broken and draws fell apart when you opened...

Review collected in partnership with this hotel
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1Thank Barbara P
00gc, Manager at Ramada Plaza Marco Polo Beach Resort, responded to this review

Barbara, thank you for staying at our hotel once again and sharing your feedback. We are sorry we did not meet all of your expectations and regret any inconvenience caused. We agree there are areas in our hotel which are beginning to show their age. We have recently renovated some of the public areas and a number of guest rooms...

Rochester, Minnesota
Reviewed 4 weeks ago

Aircondition broken. Lamp broken , cabinet were having wooden chipped off, table were broken . They fixed some of them upon request not all . Rooms were really poor quality compared to the price they charge.

Review collected in partnership with Ramada
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1Thank kashb_2000us
00gc, Guest Relations Manager at Ramada Plaza Marco Polo Beach Resort, responded to this review

Thank you for being our guest and for taking time to review your stay. We apologize for the maintenance issues you experienced in your room. Our team is working to correct any remaining problems. Thank you for your business, and we hope to have the opportunity of welcoming you as our guest again soon. Thank you, Guest Relations

Topeka, Kansas
Reviewed 4 weeks ago

Realize this hotel is dated. The location is great - right on the beach. We had a balcony room overlooking the city which was nice to give us afternoon sun during our February stay. Our room had a full kitchen which met our needs, although the restaurant(s) at the location were great - made so we could enjoy leftovers. The...

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Helpful?
Thank Andrew A
00gc, Manager at Ramada Plaza Marco Polo Beach Resort, responded to this review

Andrew, we appreciate you being our guest and thanks for the lovely comments. It’s nice to see you were able to relax and enjoy our oceanfront location and proximity to restaurants and shops. It is our goal to deliver a great value at a fair price and we like knowing that we have accomplished just that. On behalf of my...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Room Service
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning

Additional Information about Ramada Plaza Marco Polo Beach Resort

Address: 19201 Collins Avenue, Sunny Isles Beach, FL 33160
Region: United States > Florida > Sunny Isles Beach
Price Range: ₹ 7,068 - ₹ 22,775 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ramada Plaza Marco Polo Beach Resort 3*
Number of rooms: 250
Reservation Options:
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Also Known As:
Ramada Plaza Marco Polo Beach Hotel North Miami Beach
Ramada Miami Beach
Ramada Marco Polo
Ramada Plaza Marco Polo Beach Resort Sunny Isles Beach, Florida
Hotel Style:
#4 Top resorts Hotel in Sunny Isles Beach
#7 On the Beach Hotel in Sunny Isles Beach
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Questions & Answers

Here's what travellers have asked, with answers from Ramada Plaza Marco Polo Beach Resort staff and other travellers.
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Questions? Get answers from Ramada Plaza Marco Polo Beach Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Update furniture, carpet, and repaint rooms. The room was very outdated and looked like it was falling apart. My microwave did not work but the beds were very comfortable. ”
 of 5 bubbles nmoraga, 20 Mar 2017 | Read review
“Don't book here”
 of 5 bubbles lucyo833, 17 Mar 2017 | Read review
“Needs remodeling ”
 of 5 bubbles chayilr, 13 Mar 2017 | Read review
“We had an oceanfront room on the 9th floor. Fabulous sunrises! Hotel staff was very helpful with room suggestion! Room and pool were excellent and clean. Beach area was very clean too!”
 of 5 bubbles laurabZ8042QJ, 13 Mar 2017 | Read review
“Just don't visit this hotel. My worst experience ever.”
 of 5 bubbles pablogomez1976, 12 Mar 2017 | Read review
5 of 5