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Travelodge Cardiff M4 Hotel

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1 room 2 adults 0 children
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Travelodge Cardiff M4 Hotel
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118 Reviews from our TripAdvisor Community

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Showing 115: English reviews
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Maidstone, United Kingdom
Reviewed 1 week ago

First time staying at a service station. It was what I thought it would be like. For the price I was happy it was 10 min out of Cardiff and easy to get in and out of the city. I would stay agian for the price I paid

Review collected in partnership with Travelodge
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Helpful?
1Thank dextermcewen
Daventry, United Kingdom
Reviewed 1 week ago via mobile

Stayed one night on way to west Wales. Easy to find. Nice welcome at reception. Room adequate for the great price. £32 per room! Decent tea and coffee. Slept well. Choice of breakfast to buy in services food court. All as expected!

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1Thank Charlieboy_13
Glasgow, United Kingdom
Reviewed 2 weeks ago

Ok, but cleanliness to be improved, interms of room cleanliness. Location was good, easy access to Cardiff, motorway links good also. Car parking arrangements fine, was reminded to book registration of my car in by reception.

Review collected in partnership with Travelodge
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Helpful?
Thank johnfV2506OW
Glasgow, United Kingdom
Reviewed 4 weeks ago

Mould in the bedroom, it needs a good clean. Probably better to stay at the Premier Inn and forget Lenny's advertising. Customer services not very helpful, perhaps they thought I should clean it for them? Wonder if Lenny gets a room with mould?

Review collected in partnership with Travelodge
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Helpful?
Thank J1675BFmarkk
TravelodgeUK, Nicolas from the Social Media team at Travelodge Cardiff M4 Hotel, responded to this review

Thank you for submitting your review of our Cardiff M4 hotel. Your feedback is greatly appreciated and we would like to apologise that your room was not cleaned to our usual high standard. We will be sure to pass your valuable comments to the hotel to ensure that the service we provide improves. May we thank you again for your...

Essex, United Kingdom
Reviewed 24 February 2017

the hotel is ok, in need of a spruce up in some areas, a lot of wind noise which kept me awake all night from the railing outside the windows and from other people in the corridor int he mornings, staff all very pleasant, i think the room was over priced for what it was £40 a night ,

Review collected in partnership with Travelodge
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Helpful?
Thank Trinculouk
TravelodgeUK, Charlotte from The Social Media Team at Travelodge Cardiff M4 Hotel, responded to this review

We're concerned to hear of your recent experience at our Cardiff M4 Travelodge and we appreciate you taking the time to leave us your review. We strive to offer our guests a good night’s sleep and an enjoyable experience whilst staying with us. That is why we are sorry to hear that you were not positively impressed by your last...

Rotherham, United Kingdom
Reviewed 20 February 2017

Other hotel guests very noise after midnight kept other guest awake people kept us awake throughout the night constant chattering in the early hours others going around inside trying to see who it was up to three in the morning laughing and giggling probably would have slept better In my car rather than in the hotel complex

Review collected in partnership with Travelodge
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Helpful?
Thank christopherdY4374KW
TravelodgeUK, Nicolas from the Social Media team at Travelodge Cardiff M4 Hotel, responded to this review

Thank you for your review and we are sincerely sorry for the disturbance you experienced during your stay. Whilst we do ensure that a member of staff patrols the corridors in the later hours and we do request that guests observe reasonable noise levels, we do apologise that these measures were not enough to make your stay more comfortable. Please...

Croydon, United Kingdom
Reviewed 5 January 2017 via mobile

3rd time staying. staff are helpful however the room we stayed in this time was the size of box. barley could walk round the room for what limited time we was there. Will stay in town text time and pay for u a quality room

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Helpful?
Thank HanLex111
TravelodgeUK, Remy from the Social Media Team at Travelodge Cardiff M4 Hotel, responded to this review

Thank you for submitting your review. We're sincerely sorry to learn that you were not positively impressed with the standard of your accommodation. We will be sure to raise your feedback with our hotel management team. Thank you again and we hope to welcome you back and continue improving your views on Travelodge.

Reviewed 12 December 2016 via mobile

Hotel was clean and was fine however staff were not helpful. We were put in room 130 having booked a family room with internet. However there's no internet available in this room. Tried all the normal things and internet is available at the top of the stairs but as you turn left for the room the wifi is not available....

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Helpful?
Thank Claire F
TravelodgeUK, Niki from The Social Media Team at Travelodge Cardiff M4 Hotel, responded to this review

Thank you for your review. It’s great that you found the hotel to be clean however we are sorry to learn that you found the staff to be unhelpful as we expect all staff members to provide to provide a high level of service at all times. Your comments have been passed onto the hotel manager and we hope to...

Paris, France
Reviewed 8 December 2016

Staff friendly and present for late arrival 00h30 Late checkout booked in advance with no problems Location on M4 was ideal for our requirements Value for money - not too expensive but clean and confortable

Review collected in partnership with Travelodge
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Helpful?
Thank ErwanStephens
TravelodgeUK, Charlotte from The Social Media Team at Travelodge Cardiff M4 Hotel, responded to this review

Thank you for submitting your positive review of our Cardiff M4 Travelodge. We're pleased to learn your stay was great value and your room was clean. We aim to provide a comfortable stay for our guests and we're thankful to learn this has been achieved. Please rest assured we will pass your lovely comments to the hotel team, thank you...

Aberystwyth
Reviewed 7 December 2016

Our room was lovely, modern, clean and well equipped. The reception staff on arrival was welcoming but we had to ask about food and drink availability. The corridor leading to our room needs updating, it's not in great condition and is a stark contrast to our room.

Review collected in partnership with Travelodge
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Helpful?
1Thank slockyer1961

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking

Additional Information about Travelodge Cardiff M4 Hotel

Address: Moto Service Area, M4 Motorway, Pontyclun CF72 8SA, Wales
Region: United Kingdom > Wales > Southern Wales > Vale of Glamorgan > Pontyclun
Price Range: ₹ 3,242 - ₹ 7,399 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Travelodge Cardiff M4 Hotel 2*
Number of rooms: 266
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Also Known As:
Travelodge Cardiff West Hotel Pontyclun
Travelodge Pontyclun
Travel Lodge Pontyclun
Pontyclun Travel Lodge
Pontyclun Travelodge
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Questions & Answers

Here's what travellers have asked, with answers from Travelodge Cardiff M4 Hotel staff and other travellers.
4 questions
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Waterford, Ireland
over a year ago

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Questions? Get answers from Travelodge Cardiff M4 Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Unfortunately as this hotel is so close to the motorway and you need a good sleep i wouldnt chose this hotel.”
craigharris, 16 Oct 2016 | Read review
“Ask for a room facing the car park if noise is an issue.”
AikaterineXXVI, 12 Sep 2016 | Read review
“Go to a different hotel!”
100Jeanjeannie, 8 Sep 2016 | Read review
“Avoid anything on the M4 side ( we were 118)”
Teddybug84, 13 Aug 2016 | Read review
“Location itself is just too noisy for light sleepers”
paulgB6639RS, 13 Jul 2016 | Read review
5 of 5