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Castle Hotel

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Traveller (39)
Room & Suite (7)
Overview
St Peters Square, Ruthin LL15 1AA Wales See on map
AMENITIES
Free Wifi
Non-Smoking Hotel
Restaurant
Bar/Lounge
Wheelchair Access
Free Parking
Breakfast included
4 Star accommodation
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Reviews (415)
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413 results
Traveller rating
198
152
43
15
5
Traveller type
Time of year
LanguageEnglish
198
152
43
15
5
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All reviews the pub usual wetherspoons no lift fire escape beer garden hospitality tray attending a wedding town square stayed for one night good size would stay again comfortable bed lovely hotel family room north wales evening meal pleasant stay
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1 - 5 of 413 reviews
Reviewed 4 weeks ago via mobile

Stayed here Monday to Friday, first time in a Wetherspoons. Stairs were a bit precarious with five flights through two firedoors, we struggled with our cases (us two in our late seventies). Room 203 was small but clean with nice bathroom. Toilet seat was loose...More

Thank Fred H
Response from Clair P, Manager at Castle HotelResponded 4 weeks ago

Hi, Thank you for your review. Hope to see you again.

Reviewed 15 September 2018 via mobile

Staying here for 2 nights. Room could do with a bit of TLC. No spare pillows there, 1 hand towel was dirty, had to ask for a clean one. Came back to room today, bins not emptied, teas,milk & biscuits not replenished. Did not leave...More

Thank MENNA L
Response from Clair P, Manager at Castle HotelResponded 16 September 2018

I'm sorry for the lack of attention to your room. I can only deeply apologise. I will be taking up your grievances with the housekeeping team and passing your comments regarding breakfast to the kitchen.

Reviewed 12 September 2018

Place was ok and the room was nice and clean but just a bit small. Bit noisy downstairs but good thing is the bar is open until late. Breakfast was ok but I guess I was asking a bit much for £5. Fairly close to...More

Thank nahan2015
Response from Clair P, Manager at Castle HotelResponded 15 September 2018

Thank you for your comments Kind regards Hotel Reception

Reviewed 9 September 2018 via mobile

Visited here last night. I had the Quinoa and Avacado salad which was basically a bowl of lettuce, three spoons of Quinoa (menu said quinoa with red and yellow peppers but my portion didn’t have any) and half an avacado. I’m not expecting the Earth...More

Thank Suzanne L
Response from Clair P, Manager at Castle HotelResponded 16 September 2018

I'm very sorry for your disappointing meal. I shall pass your comments onto the Kitchen team review.

Reviewed 18 July 2018

the bar staff especially Lorna couldnt have been more helpful.they where very well informed about the products behind the bar and always served us with a warm smile and a very friendly persona.well pleased with this branch af weatherspoons

Thank sandraandbrian
Response from Clair P, Manager at Castle HotelResponded 21 July 2018

Thank you for your lovely review. It's always nice to hear when we get it right and we're glad the service Lorna and the rest of the staff gave you made your visit all the more enjoyable. We hope to see you again soon.

View more reviews
About
Description
This 17 bedroom property was purchased and totally refurbished by J D Wetherspoon in January 2012.All reviews pre January 2012 do not relate to our operation of the business. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Non-Smoking Hotel
Wheelchair Access
Pool
Beachfront
Room Service
Free Parking
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Non-Smoking Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Non-Smoking Rooms, Accessible rooms
Number of rooms
17
Price range
US$ 64 - US$ 110 (Based on Average Rates for a Standard Room)
Also Known As
Castle Hotel Ruthin, Wales
Location
United Kingdom > Wales > North Wales > Denbighshire > Ruthin
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Non-Smoking Rooms, Accessible rooms
Number of rooms
17
Price range
US$ 64 - US$ 110 (Based on Average Rates for a Standard Room)
Also Known As
Castle Hotel Ruthin, Wales
Location
United Kingdom > Wales > North Wales > Denbighshire > Ruthin
Photos
Traveller (39)
Room & Suite (7)
Location
Full view
84Good for walkers
Grade: 84 out of 100
38Restaurantswithin 0.5 km
16Attractionswithin 0.5 km
Questions & Answers
Ask a question
liverpool-lulu
8 March 2018|
AnswerShow all 2 answers
Response from Clair P | Property representative |
Hi, Llandyrnog is literally 10 minutes away. We'd recommend pre booking a taxi and can send you a list of local taxi firms if you let us know when you book. Kind regards
1
Vote
KSBaxter
29 March 2017|
AnswerShow all 3 answers
Response from Robwimborne1 | Reviewed this property |
Hi Sorry we did not have time to watch the TV. But its a Weatherspoons so I think they have all the sport
0
Votes
Room Tips
"didnt stay here"
sandraandbrian
18 Jul 2018
Read review
"Room 201 was very nice, catches the sun and faces the road for some maybe an issue."
Fatfool
12 Jul 2018
Read review
"the rroom 1 we had is round the back,quiet at night and on ground floor"
asmith10986
29 May 2018
Read review
"Best to be on a higher floor to avoid the noise from the bar downstairs and creaky floor boards."
susanlucas1950
25 Jul 2017
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