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DoubleTree by Hilton Memphis Downtown

1,949 reviews
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Traveller (296)
Room & Suite (190)
Dining (18)
Overview
  • Excellent27%
  • Very good35%
  • Average22%
  • Poor10%
  • Terrible6%
Travellers talk about
“tgi fridays”(162 reviews)
“double tree”(103 reviews)
“great location”(280 reviews)
Free Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star Hotel
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Offers from DoubleTree by Hilton Memphis Downtown
Special Offer: Double Points, Every Stay
Hotel deals
Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,949)Write a Review
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All reviewstgi fridaysdouble treegreat locationbeale streetvalet parkingwarm cookiesautozone parkbaseball stadiumtwo blocksmemphis redbirdswithin walking distancevalet servicefedex forumcorner roomper daychecking inmain street
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431 - 435 of 1,907 reviews
Reviewed 3 September 2016

We had a great time. Room was perfect and staff was very friendly. Internet check in was very easy to do. Had an early check in. Room was ready and was cool. We will make sure we will stay at doubletree again.

Review collected in partnership with DoubleTree by Hilton
Thank Freda M
Response from Candace B, Manager at DoubleTree by Hilton Memphis DowntownResponded 7 September 2016

Greetings from the Doubletree by Hilton Memphis Downtown! Thank you for such a wonderful review. Our #1 goal is great hospitality and satisfaction. We appreciate your time and we hope to see you again soon!

Reviewed 3 September 2016

I loved the location. We found our room to be clean and spacious. We were on a corner overlooking the sports park. Our room was quiet and clean. The valet parking was efficient and the staff were always helpful, always asking if we needed help...More

Thank Hazel K
Response from Candace B, Manager at DoubleTree by Hilton Memphis DowntownResponded 4 September 2016

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

Reviewed 2 September 2016

My first impression of this hotel was spoiled upon check in to this hotel. I asked the receptionist if my HHonors number was on the reservation. Her reply was that they cannot add it because the booking was made through a 3rd party (my company)....More

Thank travelmaven_7
Response from Candace B, Manager at DoubleTree by Hilton Memphis DowntownResponded 4 September 2016

We appreciate the review of your recent stay at our hotel. We understand that you were disappointed and that we came short of delivering what you are accustomed to expect from us. We can assure you that we will definitely keep your review in mind...More

Reviewed 2 September 2016

The room was clean and spacious. We heard every sound from cars and Motorcycles. The tile in the elevator was coming up. This hotel is not like any DoubleTree I've been to.. It lacks beauty and style. The ultimate, I killed a roach in the...More

1  Thank bpolk59
Response from Candace B, Manager at DoubleTree by Hilton Memphis DowntownResponded 4 September 2016

Thank you for taking the time to share your thoughts. We appreciate you bringing these issues to our attention. We will share your message appropriately within the organization to help improve our guest experience. Thank you once again for your feedback

Reviewed 31 August 2016

I was in the area to bring my father's remains back to his birthplace. Afterwards decided to spend some time in Memphis. The staff was really friendly and went out of their way to comfort me and make me feel at home. Thank you all...More

Review collected in partnership with DoubleTree by Hilton
Thank Marcia W
Response from Candace B, Manager at DoubleTree by Hilton Memphis DowntownResponded 4 September 2016

We can’t thank you enough for sharing your experience. We were pleased to hear that you enjoyed your stay with us during such a difficult time. A positive guest experience is something our staff takes great pride in, so we value your feedback. Thank you...More

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About
Amenities
Top amenities
Restaurant
Pool
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$ 140 - US$ 293 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#26 Business Hotel in Memphis
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 140 - US$ 293 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#26 Business Hotel in Memphis
Room types
Suites, Non-Smoking Rooms
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Traveller (296)
Room & Suite (190)
Dining (18)
Pool & Beach (13)
Amenities (28)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Tiffany L
19 January 2018|
AnswerShow all 7 answers
Response from Candace B | Property representative |
Good Evening, Thank you for your inquiry. The FedEx Forum is a 10 minute walk from the hotel. Many of our guests walk to the FedEx Forum day and night. However, it's based on your preference if you feel comfortable walking... More
0
Votes
Aidan M
17 September 2017|
AnswerShow all 5 answers
Response from Candace B | Property representative |
Good Evening, Thank you for your inquiry regarding limousine services. Limousine services prices can range from $100-200 USD one way. We would be happy to assist you with this matter. Please contact our hotel direct for... More
0
Votes
7Humps
15 September 2017|
AnswerShow all 4 answers
Response from Candace B | Property representative |
Dear 7Humps, Thank you for your inquiry. Unfortunately, our hotel does not offer shuttle service. However, our valet department would be happy to assist you with scheduling transportation.Please feel free to contact our... More
0
Votes
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Room Tips
"Try to stay in the upper rooms"
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"Check the room before accepting it"
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"Call ahead - the staff is very accommodating"
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"Stay away from elevators and ask for free bottle water"
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