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DoubleTree by Hilton Memphis Downtown

PricelineUS$ 171*
View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 185*
US$ 171*
Great Deal
US$ 177*
US$ 177*
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DoubleTree by Hilton Memphis Downtown
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1,741 Reviews from our TripAdvisor Community

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Showing 1,705: English reviews
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Columbus, Ohio
Reviewed 2 days ago NEWvia mobile

Great visit. I really enjoyed my room. I also enjoyed the workout room and the pool. There is a free shuttle to the airport. They give you cookies at checkin. There was complementary water. I also was give a voucher for breakfast with the Hilton Honors level. I would stay here again when in Memphis.

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Helpful?
Thank eobert
North Perth
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

I must say to being confused when I read the reviews on this site of the Double Tree by Hilton Downtown but I figure it may relate to the hotel having and old section and a new section. Or indeed it is a tale of two hotels and people are confusing this hotel on Union Ave with the one on...

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Helpful?
Thank DeanoNorthPerth
About Hotel's Favourite Review
Candace B, Manager at DoubleTree by Hilton Memphis Downtown, responded to this review

Thank you so much for your very nice comments about the hotel and the staff. I am glad you had a great stay with us. We look forward to welcoming you back the next time you are in Memphis.

Nashville, Tennessee
Reviewed 2 days ago NEW

This DoubleTree is literally across the street from the Peabody and the Redbirds Autozone stadium and blocks away from Beale Street, so its location in Downtown Memphis is really very good. The lobby atrium is nothing special except for the large brick facade of a building inside which is really quire cool. There is valet parking which is a necessary...

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Helpful?
Thank MacTraveller64
Candace B, Manager at DoubleTree by Hilton Memphis Downtown, responded to this review

We are so sorry to hear you were disappointed with our guestroom appointment during your recent visit. We strive to provide quality service and accommodations to each of our guests. We will use your comments as we continually evolve to best meet this standard. Thank you once again for your feedback.

Dallas, Texas
Reviewed 2 days ago NEW

Hotel was very clean, efficient and overall friendly. Front desk staff not helpful and had no information about the largest event in the city - very disappointing. Valet staff was AWESOME and always friendly, helpful and accommodating.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank Susan C
Candace B, Manager at DoubleTree by Hilton Memphis Downtown, responded to this review

Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We will address these issues with our staff and hope that next time you’re in the area, you’ll visit us again and...

Grenada, Mississippi
Reviewed 3 days ago NEW

Couldn't have ask for a better experience than our wedding weekend at this hotel. Many of our guests stayed here and the staff were great. Access to downtown Memphis is wonderful. The only thing I'm not crazy about is valet parking but we never waited longer than 5 minutes getting our car.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank F942SXjanm
Candace B, Manager at DoubleTree by Hilton Memphis Downtown, responded to this review

Thank you so much for your very kind words regarding your stay. We look forward to welcoming you back the next time you are in Memphis!

Tennessee, United States
Reviewed 3 days ago NEW

An excellent choice for staying downtown Memphis, walking distance to many options for dining, bars, sporting events, Beale Street, etc. My hotel experience is approx 180 days a year and this hotel provides a very fine experience. Staff is friendly, helpful. Hope your stay is awesome....it should be.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Clyde F
Candace B, Manager at DoubleTree by Hilton Memphis Downtown, responded to this review

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

Bethlehem, Pennsylvania
Reviewed 4 days ago NEW

I was in town for my daughter's wedding and spent 5 days at the Doubletree Downtown. Excellent location, excellent service and accommodations. Loved the warm choc. chip cookies. Valet parking was a little steep, but, took good care of my car and offered prompt service.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Patti S
Candace B, Manager at DoubleTree by Hilton Memphis Downtown, responded to this review

Thank you so much for your very nice comments about the hotel and the staff. I am glad you had a great stay with us. We look forward to welcoming you back the next time you are in Memphis.

chicago
Reviewed 5 days ago NEWvia mobile

This hotel is in great location, walking distance to Beale street, baseball field, Fed Ex Arena and the International BBQ festival at the Riverfront. The staff are friendly and accommodating. The hotel is old and worn and could stand updating but then the prices would be much higher. You get what you pay for. It is clean but worn. If...

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Helpful?
Thank CaribmanChicago
Candace B, Manager at DoubleTree by Hilton Memphis Downtown, responded to this review

Thank you for taking the time to share your feedback. Please know that your comments will not be taken lightly and will be shared with our team to help improve our guest experience. Thank you once again for your feedback.

Memphis, Tennessee
Reviewed 6 days ago NEW

I stay at All Hilton brands. The congestion to get in the hotel is awful. They have valet parking. I was in the street to turn in for about 10 minutes and had to jump in to get in. It was so congested. I did not like that at all. I like Fridays that is next to the hotel and...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank michelle o
Candace B, Manager at DoubleTree by Hilton Memphis Downtown, responded to this review

I am terribly sorry that your check-in was so congested. Please know that we will be taking measures to ensure smoother check-in's. I hope in the near future you will consider giving us another opportunity. Thank you once again for your feedback.

Glossop, United Kingdom
Reviewed 1 week ago NEW

We originally checked-in to a room on a high floor but asked to move - the room was a little tired in terms of decor and was close to the elevator which constantly made a noise. The room we moved to on a lower floor was much nicer. The reception desk made no hesitation in moving us. The room was...

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Helpful?
Thank JWWRIGHT
Candace B, Manager at DoubleTree by Hilton Memphis Downtown, responded to this review

Thank you for taking the time to share you feedback on your recent stay at our hotel. We sincerely apologize that your initial room did not meet your expectations. However, we were glad to hear that you did receive a guest room that met your expectations. Our#1 goal is satisfaction. Thank you once again for your feedback.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Multilingual Staff
Official Description (provided by the hotel)
Situated in the heart of Downtown Memphis entertainment district. DoubleTree by Hilton Memphis Downtown has the harmonious blending of modern and historic styles and offers guests the comforts of home as well as the excitement of the Memphis Downtown scene. ... more   less 

Additional Information about DoubleTree by Hilton Memphis Downtown

Address: 185 Union Ave, Memphis, TN 38103-2619
Region: United States > Tennessee > Memphis
Price Range: ₹ 10,434 - ₹ 20,478 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Memphis Downtown 3.5*
Number of rooms: 280
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Expedia, Hotels.com, Hotwire, Orbitz, Travelocity, Priceline, Cancelon, Cheap Tickets, TripOnline SA, getaroom.com, HotelsClick, HotelQuickly and Hotel.de so you can book your DoubleTree by Hilton Memphis Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton Memphis Downtown Hotel Memphis
Doubletree Memphis
Memphis Doubletree
Hotel Style:
#26 Business Hotel in Memphis
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Memphis Downtown staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Memphis Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There is an open lobby and the event space is well utilized. Pick a higher room.”
MacTraveller64, 23 May 2017 | Read review
“Avoid rooms near the elevator or on the higher floors.”
JWWRIGHT, 18 May 2017 | Read review
“Ask for rear facing room to avoid floodlights from opposite ball field.”
Andy9863, 6 May 2017 | Read review
“Make sure you book a room in new section on higher level of Union Ave location.”
DeanoNorthPerth, 30 Apr 2017 | Read review
“Use the valet parking service”
cameronw798, 25 Apr 2017 | Read review
5 of 5
Priceline
US$ 171* /night
View Deal
Doubletree.comUS$ 177
Booking.comUS$ 177
getaroom.comUS$ 185
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Prices are for 1 room, 2 adults
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