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Crowne Plaza Memphis East

Expedia.comUS$ 130*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$ 186*
US$ 130*
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US$ 132*
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Crowne Plaza Memphis East
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488 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Memphis East
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Showing 481: English reviews
Durham, North Carolina
Reviewed 24 August 2015 via mobile

This was our first stop on our cross country road trip. We had driven 700 miles and while we always prefer quirky, independent hotels to the giant hotel chains, we just couldn't find anything reasonably priced, close to the highway that looked safe and comfortable. Like most Crowne Plazas, this one is comfortable, has a large, welcoming lobby, good parking...

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Helpful?
Thank MaggieLeah
IHGCare, Guest Relations Manager at Crowne Plaza Memphis East, responded to this review

Dear MaggieLeah, Thank you for sharing your experience from your recent stay with us. We are pleased to know that our hotel was able to meet your expectations specifically with our lobby, parking, and rooms just to name a few. We always strive to uphold and deliver the high standards that Crowne Plaza takes pride in but if you have...

Richmond, Virginia
Reviewed 23 August 2015

I read reviews after purchasing hotel on hotwire with one particular room advising about an issue with the hotel shuttle to the airport. I called the hotel the week before arriving verifying there was a hotel shuttle and was advised there was. I arrived late Thursday night after 11p and called the hotel to get the shuttle. The front desk...

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Helpful?
Thank Trishap720
Ryan R, Assistant General Manager at Crowne Plaza Memphis East, responded to this review

Trishap720, Thanks for staying and for writing feedback on your experience. I am sorry that your experience was subpar and that the cleanliness fell below your standards. Based on your description, its below my standards and the standards of the hotel, too. I encourage you to please contact me directly so I can speak with you further and try to...

Edmonton, Canada
Reviewed 22 August 2015

Average rooms, over priced for what you get. Does have an excellent buffet for breakfast included in the price. Not much around the area so have to drive everywhere. Was Elvis week and saw lots of impersonators wandering around the hotel so that was a bonus

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Helpful?
Thank Wendy287
IHGCare, Guest Relations Manager at Crowne Plaza Memphis East, responded to this review

Dear Wendy287, Thank you for selecting our hotel for your recent trip to Memphis and for writing a review about your stay. We are glad you had a good breakfast experience. However, we regret to read that your stay at our property was only average. We apologize for the disappointments you had with your room accommodations. Your feedback is noted...

Nashville, Tennessee
Reviewed 20 August 2015

This hotel is supposed to be a 3.5 star hotel. IT IS NOT. I travel often and most of the time I stay in 3.5 to 4 star hotels so I believe I would be an expert if knowing if it is or not. The staff and lobby was very nice. However; the rooms and hallways were in terrible condition....

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Helpful?
Thank sdkfour
Warner Robins Ga
Reviewed 17 August 2015

Just spent 5 days at this hotel and don't really understand some of the negative comments about the place. The lobby is beautiful, free parking, Bethany at check in was so helpful in making certain our room was exactly what we needed and/or wanted. Yes, there is a little age with the furniture but everything worked properly, was very clean,...

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Helpful?
Thank jjacksonhome
Dallas, Texas
Reviewed 16 August 2015

The bed here is comfortable, newly flat TV, normal equip in bathroom, close to highway, but with no noises, it's a good choice for a roadtrip stay. The breakfast is not bad, you may found lot of basic things

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Helpful?
Thank ZC L
Tampa
Reviewed 29 July 2015 via mobile

Booked this hotel in error thinking it was a Marriott property. When I checked in I was told the hotel stopped being a Marriott property in January. The reasons are obvious -it is a dump. The rooms are dirty with hair and junk on the floor. I would've chosen to stay away even for the one night I spent here...

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Helpful?
1Thank Kanuck12
Ryan R, Assistant General Manager at Crowne Plaza Memphis East, responded to this review

Kanuck12, I am sorry that you didn't enjoy your time with us. This property hasn't been a Marriott since February 2013. It was then banked owned until we, the current owner, bought it at the end of last year. Yes, the property is aged, and we are well aware of this. You mentioned that you read of us undertaking a...

Reviewed 24 July 2015 via mobile

This hotel has incredible service. The desk staff was great with relevant local attractions and directions. The price was fine using Priceline. They have 2 pools (inside/outside ) and a hot tub that were clean and the staff brought out more towels upon request. I liked the mattress and the cleanliness of the room. Only complaint, we closed breakfast down...

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Helpful?
Thank LA TRELLE P
chicago
Reviewed 24 July 2015

We stayed at this hotel for a youth soccer tournament in March 2015. First of all, the hotel is in a very rough looking neighborhood. I was scared once we got off the highway and pulled into the parking lot. The hotel looked OK from the outside. The lobby was nice enough so I told myself I was over-reacting to...

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Helpful?
Thank Ilovethebeach320
Ryan R, Assistant General Manager at Crowne Plaza Memphis East, responded to this review

Ilovethebeach320, Thanks for staying and for your feedback, since all reviews and constructive criticism is appreciated. I am sorry about your experience back in March. I am saddened to read about your experience with everything from the fire alarm(s) to your breakfast experience. I know our management, guest centric focus, and product have all improved since then so I would...

Los Angeles, California
Reviewed 21 July 2015

july 16 2015 staff was great, BUT ,we were on the 8th floor and our room smelled like an old funeral palor. I was really surprised that this hotel has the "CROWN PLAZA" name on it. the hall and room doors need WORK...

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Helpful?
Thank sistad65
Ryan R, Assistant General Manager at Crowne Plaza Memphis East, responded to this review

sistad65, Thanks for staying and for commenting on the great team we have the our hotel. My apologies for the age/ condition of the hotel. The facilities are getting a major overhaul in the form of a renovation coming this fall. Post renovation our facilities will be immaculate and will serve as the model for Crowne Plaza's 2015 and forward....

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Crowne Plaza Memphis East! As we embark on our multi-million dollar renovation to transform into the newest member of the Crowne Plaza family of hotels, we appreciate your patience and understanding. Our 319 room hotel is centrally located in the Thousand Oaks Business Center off I240 at exit 18, Perkins Road. Memphis International Airport (MEM) is a short 10 minute drive from the hotel. Business travelers can benefit from the proximity of our hotel to many nearby companies including Fedex, International Paper, Medtronic and the University of Memphis. Our 100% non smoking hotel offers easy access to many Memphis attractions including the Memphis Zoo, Fedex Forum, Beale Street, the National Civil Rights Museum and, of course, Graceland, the "Home of Elvis Presley". Tunica casinos are just a short drive away. Our guests enjoy such amenities as our indoor and outdoor pool, extensive fitness center, guest laundry and accessible event space including our Cotillion Ballroom. Start the day off with breakfast in our restaurant and after a day of business or sightseeing, relax in the Blue Shoe Bar and Grill with your favorite beverage and a light snack. The Blue Shoe also offers a full dinner menu. If you prefer to go out to dinner, the hotel offers shuttle service within a 5 mile radius until 10pm. We look forward to welcoming you to the Crowne Plaza Memphis East! ... more   less 

Additional Information about Crowne Plaza Memphis East

Address: 2625 Thousand Oaks Boulevard, Memphis, TN 38118 (Formerly Hotel Memphis)
Region: United States > Tennessee > Memphis
Price Range: ₹ 6,996 - ₹ 13,279 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Memphis East 3.5*
Number of rooms: 316
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Also Known As:
Memphis Marriott East Hotel Memphis
Marriott Memphis
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Memphis East staff and other travellers.
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Questions? Get answers from Crowne Plaza Memphis East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for the updated room when you book!”
MeagS2012, 23 Oct 2016 | Read review
“Inquiry about groups/organization staying while you are there.”
dang399, 21 Jul 2016 | Read review
“Different hotel”
bluebear35, 19 Jul 2016 | Read review
“At this time, none of the rooms are renovated so there is not a good one to choose from.”
USShredder, 3 Jun 2016 | Read review
“Don't go there”
IOWNat, 30 Apr 2016 | Read review
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