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Marriott Memphis East

Marriott HotelsUS$ 213*
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#36 of 136 Hotels in Memphis
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 213*
US$ 213*
US$ 214*
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Marriott Memphis East
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171 Reviews from our TripAdvisor Community

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Showing 169: English reviews
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Sebastian, Florida
Reviewed 1 week ago NEW

We checked in by mobile and our room was ready when we arrived at 1:00 PM on Friday. Since we are Marriott Platinum Elite Rewards status our King room was upgraded to King suite on the top (10th) floor overlooking East Memphis! The corner suite was huge with wall of windows on two sides! Staff was congenial, everything was very...

Thank dedot1015
MGoBlue21, Manager at Marriott Memphis East, responded to this review

Hello dedot1015, Thank you for such a great review. We're so happy that you had a great experience with us. Thank you for also being such a valued Platinum Elite Member with Marriott. We hope to have an opportunity to serve you in the future! Barry K.

Paragould, Arkansas
Reviewed 1 week ago

We recently celebrated our youngest granddaughter's 3rd birthday in Memphis and stayed at the Marriott Memphis East Hotel. My wife and I could not have been happier with the stay and how the hotel staff took care of our needs and especially our granddaughter's needs. We are both Marriott GOLD and the staff upgraded us to a corner room that...

Thank ArkansasMinister
MGoBlue21, Manager at Marriott Memphis East, responded to this review

Hi ArkansasMinister, This is fantastic to read, thank you so much for such a great review. We're so pleased you had such a great experience with us. The team will be so excited to hear this, as they work extremely hard to provide each of our guests with this experience. Thank you for recognizing the team. We hope to have...

Reviewed 1 week ago via mobile

Stayed for 2 days whilst husband on business trip . Very nicely decorated hotel with free parking . The staff friendly and efficient drinks a little pricey but Tiffany looked after us extremely well. Really enjoyed the pool area, the rooms are very comfortable and clean. Offers excellent shuttle service Have to pay 15 dollars for breakfast but had a...

Thank nixon94
MGoBlue21, Manager at Marriott Memphis East, responded to this review

Hello nixon94, Thank you so much for taking the time to share a review of our hotel. We're so pleased Tiffany, and the staff took such great care of you. They work hard at providing exceptional service, and we're so happy when it's recognized. We're also so pleased the omelettes were delicious. Please do know that one of the great...

Reviewed 2 weeks ago

With our Marriott Elite status, we got a room on the 9th floor. The room was well decorated. We appreciated the 24/7 availability of the concierge lounge so that we could at least get a snack and a soda when needed. The concierge lounge breakfast was also available 7 days a week, including weekends. We attended one evening reception, and...

Thank interviewtraveler
MGoBlue21, Manager at Marriott Memphis East, responded to this review

Hi interviewtraveler, Thank you so much for such a great review - the team will be so excited to hear this! They are working very hard to provide each of our travelers the world-class experience you all deserve. Reviews like this sure help to continue to drive that spirit to succeed. Thank you so much, and we hope to have...

Santa Rosa Beach, Florida
Reviewed 3 weeks ago via mobile

This was probably a great hotel at one point. It's location in East Memphis is nice, but it's physical location, entrance and exit were not the easiest to navigate. The common areas seemed, and the staff was friendly. I will say that the room I stayed in had a bit of a mildewy/musty smell. I also don't understand why any...

Thank Ken T
MGoBlue21, Manager at Marriott Memphis East, responded to this review

Hi Ken T, Thank you so much for taking the time to share a review of our hotel. We're pleased to hear the staff was friendly, and you enjoyed our beds. I'm sorry to learn that your room had a musty smell to it. I'd love it if you would be willing to contact the hotel and share more detail,...

Windermere, Florida
Reviewed 3 weeks ago via mobile

This is my 3rd stay at this hotel and the staff is always friendly. The front desk works quickly to get you checked in and the rooms have been fresh and the temperature set appropriately. The lobby bar/restaurant has options to seat casually or at dining tables and certain nights have a jazz duo.

Thank Nicki2121
MGoBlue21, Manager at Marriott Memphis East, responded to this review

Hi Nicki2121, We're so pleased with your review and so glad you have been taken care of during your visits with us. We look forward to having you back for a 4th stay.

Reviewed 3 weeks ago

I attended a meeting at the Marriott Memphis East in March and realized I may have lost my engagement and wedding band while I was there. After scouring our home and car, I called the hotel several days after the meeting just to see if maybe I had lost it at the hotel. When I called to inquire, the desk...

Thank Raegan C
MGoBlue21, Manager at Marriott Memphis East, responded to this review

Hi Raegan C, Congratulations on your recent wedding! We're so thankful and pleased to have found your ring! Thank you for reaching out to us, so we could place it with the owner. Barry K.

North Carolina
Reviewed 4 weeks ago

This Marriott is a mixed bag but I would stay here again -- primarily because I am loyal to Marriott. It feels a bit older and my room had a funky smell which is a huge negative. The concierge/executive lounge is way undersized and crowded at breakfast, i.e. ran out of coffee, nowhere to sit, etc.. The room was very...

Thank EJG4
MGoBlue21, Manager at Marriott Memphis East, responded to this review

Hi EJG4, Thank you so much for taking the time to share a review of our hotel. We're very pleased and thankful for your loyalty to Marriott, and that you enjoyed the gym. I'm sorry to hear about the odor and the size of the lounge! Please know that I will share these comments with everyone, and continue discussions of...

Cincinnati, Ohio
Reviewed 11 April 2017

Came in at 2am from a road trip and was welcomed warmly by the staff and got into my room quickly for a good nights sleep. In the morning the breakfast buffet was good and just what I needed before hitting the road and heading home.

Thank Traveling_Scouter
MGoBlue21, Manager at Marriott Memphis East, responded to this review

Hi Traveling_Scouter, thank you so much for taking the time to review your stay at the Marriott Memphis East. We are so pleased to hear of your experience with the staff, at breakfast, and that you had a good nights sleep! We hope the rest of your trip home went well, and we hope to have an opportunity to serve...

Dallas, Texas
Reviewed 10 April 2017

Myself and several others were in town for a friend's funeral. We were in the pool area, when a manager came to advise that there was a complaint about disruption in the pool area. We were not the only hotel guests in the pool at the time, Nor did any of the guests there complain about the disruption ( music...

Thank Misstosha23
MGoBlue21, Manager at Marriott Memphis East, responded to this review

Dear Misstosha23, Thank you so much for taking the time to share this with us! We take great pride in providing world-class service to all of our guests, and I'm so sorry to learn that we failed you in this regard. I want to thank you for an opportunity to share this with the entire leadership team, so we can...

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Management photos: Courtesy of the property manager

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Dining (3)
Hotel & Grounds (18)
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Other (9)
04/06/2017 05/06/2017
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  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Paid Wifi
  • Public Wifi
  • Paid Internet
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Concierge
  • Breakfast Available
Official Description (provided by the hotel)
Memphis Marriott East offers an enjoyable and easy way to explore Blues City. From our upscale hotel in Memphis, Tennessee, guests quickly get to the city's top attractions, including Graceland, downtown Memphis and FedEx Forum, home to the Memphis Grizzlies. University of Memphis is also nearby. We provide gracious hospitality for travelers who want modern accommodations in a historic area. At our hotel, you will find stylish decor in our guest rooms, guest suites and public spaces. In your room, you can luxuriate in plush bedding and an elegant marble bathroom, and you will have access to high-speed Internet and a flat-panel TV with premium movie channels. Our on-site restaurant offers contemporary Southern dining and craft cocktails. We offer an indoor swimming pool, well-equipped fitness center and plenty of event venues for your wedding, meeting, conference, banquet or other gathering. ... more   less 

Additional Information about Marriott Memphis East

Address: 5795 Poplar Avenue, Memphis, TN 38119 (Formerly Holiday Inn Select Memphis-East Poplar & I-240)
Region: United States > Tennessee > Memphis
Price Range: ₹ 9,502 - ₹ 17,259 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Marriott Memphis East 3.5*
Number of rooms: 232
Reservation Options:
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Also Known As:
Holiday Inn Select Memphis-East Poplar & i-240 Hotel Memphis
Holiday Inn Select Memphis-East Poplar And i-240
Holiday Inn Memphis
Memphis Holiday Inn
Hotel Style:
#19 Romantic Hotel in Memphis
#21 Business Hotel in Memphis
#21 Family Hotel in Memphis
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Questions & Answers

Here's what travellers have asked, with answers from Marriott Memphis East staff and other travellers.
6 questions
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Questions? Get answers from Marriott Memphis East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High Rooms away from I-240 are best”
1NCfoodie, 31 Dec 2016 | Read review
“high floor”
Alabamatripcreator, 12 Oct 2016 | Read review
“All of the rooms I've stayed in have been clean and quiet.”
909jonathanm, 15 Sep 2016 | Read review
“Quieter rooms are on the east side. West facing rooms face the interstate.”
284law, 19 Aug 2016 | Read review
“Take the Concierge Level floors (9-10)”
jamessJ9867AU, 3 Jul 2016 | Read review
5 of 5
Marriott Hotels
US$ 213* /night
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Prices are for 1 room, 2 adults
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