We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
First, I’m not a hotel snob, and I’ve never written a bad review before. But I feel compelled to inform/warn others.
We had wait 15 minutes to even pull up to the hotel because the valets had cars randomly parked in every nook and cranny...More
Great hotel in downtown Memphis. Great location close to downtown attractions. Good room but was slightly dirty and showing age. Housekeeping needs to pay closer attention to details as it was clear that parts of the bathroom had not been cleaned it some time. Comfy...More
1 Thank 007mpd
Response from John W, Manager at Sheraton Memphis Downtown HotelResponded 4 November 2017
Thank you so much for sharing your feedback. We truly appreciate your business and rest assured your concerns have been addressed with our Director of Housekeeping. We hope to have another chance to serve you again in the future!
I stay in over 100 hotels each year of 4 - 5 star for business and I'm very easy going - we pay good cash for great outcomes.
This place is bizarre..... Travelling on vacation I sink 1500 USD in to this brand for 2...More
2 Thank PJ2727
Response from John W, Manager at Sheraton Memphis Downtown HotelResponded yesterday
Thank you for your review. I am very disappointed to hear about your negative experience during your most recent stay. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your...More
Made 100 or more people wait for rooms until almost midnight. Room had stained carpet. Furniture had water stains. Hardly a 4 Star hotel. Our room was not cleaned for two days. I would never recommend or stay here again .More
1 Thank Tom M
Response from John W, Manager at Sheraton Memphis Downtown HotelResponded 2 days ago
Dear Tom M,
Thank you for your feedback. We pride ourselves on providing a memorable experience for all of our guests and I am so sorry that we failed you. I have shared your concerns with our leadership team as your feedback will truly help...More
Nice hotel downtown Memphis, safe and affordable. It was a great stay with the softest and comfiest bed in the world! Great view of downtown Memphis! Great service, within walks of multiple bars and restaurants or just uber anywhere you wanna go!More
Thank Tyler H
Response from John W, Manager at Sheraton Memphis Downtown HotelResponded 5 days ago
Dear Tyler H,
Thank you for the 5 star review! We pride ourselves on providing a memorable experience for all of our guests and I am so pleased to hear that we exceeded your expectations. We truly appreciate your business and look forward to another...More
US$ 151 - US$ 270 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#7 Luxury Hotel in Memphis
#27 Business Hotel in Memphis
Non-Smoking Rooms ,
Number of rooms
TripAdvisor is proud to partner with Hotels.com, Expedia, Travelocity, Priceline, HotelQuickly, Evoline ltd, TripOnline SA, getaroom.com and Cancelon so you can book your Sheraton Memphis Downtown Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hello AB07Prest -
When you check-in, the system will hold funds for the amount of your room and tax and add $50.00 to that for incidentals. I always recommend using a credit card so that you don't hold up funds in your... More
Hello AB07Prest -
When you check-in, the system will hold funds for the amount of your room and tax and add $50.00 to that for incidentals. I always recommend using a credit card so that you don't hold up funds in your checking account. We also charge $26.00 plus tax for parking each night. There are no other charges than that. If you don't want to put a card down and your room and tax has been prepaid, then you are required to put down $100.00 in cash for incidentals and if you don't spend it, it will be refunded to you at check-out. Thanks.
Are you sure you want to delete this answer?
"Ask for a room away from the elevators if you desire a quiet night!"