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Gardentree Hotels

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178 Reviews from our TripAdvisor Community

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Showing 168: English reviews
London, United Kingdom
Reviewed 17 June 2016 via mobile

Lovely place, safe, fun, great staff, room is comfy and worth every penny. My trip would not have been good without the staff. Will stay here every time I come to Memphis. I would recommend a car hire, taxi is only about 30 bucks and for me that was perfect!

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Thank MrWooo12
Reviewed 14 June 2016 via mobile

No ice machine--no laundry room---paint dirty and chipped--hall carpet stained---rudest desk staff ever--they are doing you a favor letting you spend your money here--slow wifi. I had already paid or I would have gone elsewhere. The parking lot looks like one of an abandoned building. Hall smells bad. Stay somewhere else.

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Thank Michael M
Fort Worth, Texas
Reviewed 13 June 2016

My stay was fine..some information was not passed on prior to arrival...paying cash and additional charge fo cash payment ..the 50.00 room deposit(two rooms)plus the rooms had to be paid for upfront. Breakfast was great..no bacon or sausage. Guest laundry was not on site. Loved the flooring ..no carpet..plumbing in bathroom around commode and wall needed to be redone as...

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Thank portisjohnson
Reviewed 12 June 2016 via mobile

We were in a nice clean room. Bed was wonderful, pillows too and the TV was new. Small microwave and refrigerator inside. Only let down on room was that the fridge was off so it took a long time to cool anything we placed inside it. Indoor pool was nice, not heated but refreshing . Hot tub was large and...

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Thank Bluebell677
Reviewed 8 June 2016 via mobile

Filthy and poorly maintained. Smelled like a puppy farm. Looks like it may have been nice but is so run down I will never return and only visit another Gardentree as a last resort since the corporate office does not care to tend to the what their hotel chain represents... I have to assume they are all the same.

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Thank Dave52G
Reviewed 7 June 2016 via mobile

I am never one to complain about anything. I have never posted a review for any business, but this one is a must. I wouldn't recommend this hotel to ANYONE! To begin with, the staff is terrible .. the man & lady I met was absolutely rude & look at you as if you're some criminal. We began the check...

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Thank ascott67
Oklahoma
Reviewed 6 June 2016

My Wife and I have been on the road for 8+ hours and was looking for a hotel to stay. Because it was the day of, we only found GardenTree Hotel within our price range and was rated at least 3 stars. We checked in at 2am and when we arrived at the room we saw it was dirty. Before...

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Thank wenning214
Saint Louis, Missouri
Reviewed 26 May 2016

When I arrived to check in at this hotel the young man (black with glasses receding hair line) was very sarcastic and unpleasant to work with to say the least. I arrived and stated that i had a reservation, he looked me and said well we cancelled the res because the card you booked with didnt have the amount on...

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Thank dee314girl2
Glencoe, Canada
Reviewed 26 May 2016

If you have some STAY AWAY....YOU HAVE BEEN OFFICIALY WARNED....this is one of the worst hotels have ever stayed at...After waiting many many years to visit memphis this hotel certainly let us down. Dirty, no housekeeping, lack of friendly staff , paid for 3 nights and left early. Dirty Dirty Dirty.

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Thank dwhaynes2016
Reviewed 24 May 2016 via mobile

Nasty, rundown, holes in walls. Ice machine was not working. Complimentary breakfast was suppose to end at 9:00 am but when we arrived at 8:45 am the placed was closed up. Thanks for the breakfast!! Hotel definitely needs improvement. Only plus for the hotel was nice restaurants close by. That's it.

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1Thank Shutch474

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Free Parking
  • Free Breakfast
  • Laundry Service
  • Conference Facilities
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
This 4 story 110 room hotel, located in Memphis (Shelby Oaks Corporate Park) offers a safe quiet area with free parking located 20 minutes from Graceland and 15 minutes form the Memphis International Airport. Our amenities include free wireless internet in all common areas to include all floors of the Hotel. We also have an indoor heated pool and hot tub. ... more   less 

Additional Information about Gardentree Hotels

Address: 6101 Shelby Oaks Dr, Memphis, TN 38134-7400
Region: United States > Tennessee > Memphis
Price Range: ₹ 3,572 - ₹ 6,605 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Gardentree Hotels 2.5*
Number of rooms: 140
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Questions & Answers

Here's what travellers have asked, with answers from Gardentree Hotels staff and other travellers.
7 questions
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Milton Keynes, United Kingdom
3 months ago
6 months ago
7 months ago
Rainsville, Alabama
over a year ago
Memphis, Tennessee
over a year ago

See all questions (7)

Questions? Get answers from Gardentree Hotels staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Probably best to get one where you can keep an eye on your car in the lot.”
 of 5 bubbles 956merleg, 17 Aug 2016 | Read review
“view your room first and select a room away from the indoor pool”
 of 5 bubbles DanR13, 14 Aug 2016 | Read review
“Always request a room away from elevator, stairwells, and if at all possible request to not be placed around noisy group bookings.”
 of 5 bubbles james309, 5 Aug 2016 | Read review
“Book through trip advisor for a better room rate.”
 of 5 bubbles harrisc6, 3 Aug 2016 | Read review
“do NOT choose one overlooking pool area/Banquet area.....VERY noisy.”
 of 5 bubbles KevandVal_1, 13 Jul 2016 | Read review
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