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Gardentree Hotels

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197 Reviews from our TripAdvisor Community

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Showing 186: English reviews
Reviewed 25 January 2017 via mobile

Came to Memphis chasing the Graceland dream! Picked this hotel on booking.com and was not disappointed!!! The staff are super nice and the room was perfect. Been in America for 3 weeks traveling and was best shower we have had so far!!! Totally recommend! :)

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Helpful?
Thank Elynor C
GardentreeHotels, General Manager at Gardentree Hotels, responded to this review

Thank you for your stay and review. We are glad we made you happy during your stay. Looking forward to providing even better hospitality to you upon your return.

Atlanta, Georgia
Reviewed 13 January 2017

I stay here a lot, I love the service, spicy eggs and beds. We stayed here during the icy weather. They made us feel as if we where the only guest in the hotel and it was full. keep up the great work gang

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Helpful?
Thank Cevin J
GardentreeHotels, General Manager at Gardentree Hotels, responded to this review

Thanks for your stay and your review. We are glad we made you happy during your stay with Gardentree. We look forward to serving you again.

Milwaukee, Wisconsin
Reviewed 11 January 2017

We found this hotel in a coupon book we picked up at the TN welcome center. Check in was smooth, staff was very friendly. Beds were very comfortable, towels seemed new, very thick and soft. Breakfast area was nice and open. Even with a lot of people, we didn't feel crowded. Many hotels have everything very close together with tables...

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Helpful?
Thank Janet W
GardentreeHotels, General Manager at Gardentree Hotels, responded to this review

Thank you for your stay and review. We look forward to making you happy each time you visit Memphis.

Reviewed 7 January 2017

Overall stay was good. Staff was very friendly & curtious. Hospitality is one reason we come back to this hotel. Really like the fact that there is no carpet in the rooms. Problems we encountered were bed was too hard. The last time we were here they had soft bed that were like sleeping on a cloud. Miss that. Other...

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Helpful?
Thank Melissa B
GardentreeHotels, General Manager at Gardentree Hotels, responded to this review

Thank You for your stay and your review. We are glad to have made you happy during your stay with us. Looking forward to your next stay.

Chicago, Illinois
Reviewed 6 January 2017

I had to stay here because of the unexpected change in the weather. I saw this hotel online And the Prices were better than a Hilton or Marriott. We enjoyed the huge soft bed and the room was nice with all of the amenities that you can think of.

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Helpful?
Thank cwydale
GardentreeHotels, General Manager at Gardentree Hotels, responded to this review

Thank you for your stay and your review. We are happy that your stay was an enjoyable one and we're looking forward to making you happy each time you choose Gardentree Hotel.

Bruce, Mississippi
Reviewed 6 January 2017

Had a quick check in, friendly front desk staff. Close to downtown and eating areas. Safe environment for the family, pool and jacuzzi was nice. Free Breakfast was delicious. Great coffee too ( it wasn't the cheap kind!) I Will Stay Here every time I come to Memphis.

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Helpful?
Thank keyofcedric
GardentreeHotels, General Manager at Gardentree Hotels, responded to this review

Thank you for your stay and your review. We are glad we met your expectations during your visit with us. Looking forward to meeting your expectations during your next stay.

Cincinnati, Ohio
Reviewed 21 December 2016 via mobile

A caveat: my understanding is that this location is currently under renovation so I will leave out renovation related items as I would assume that is in the process of being remedied. I stayed in a classic room with 1 king sized bed. Positives: 1) the room is clean and comfortable. 2) my room had a mini fridge and a...

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Helpful?
Thank Kadijah62314
GardentreeHotels, General Manager at Gardentree Hotels, responded to this review

Thank you for your stay and your review. We look forward to accommodating you again in the future. We are currently addressing all of your concerns to insure a better stay on your next visit with us. Happy new Year

Reviewed 20 December 2016

My boyfriend and I stayed for just one night here while on our way back to Houston from Chicago to see family...and I'll just go down the list. The front desk woman was not pleasant, and did not seem like she really wanted to be there. Only spoke a few words to me. We got room 122, and it was...

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Helpful?
1Thank Samantha T
GardentreeHotels, General Manager at Gardentree Hotels, responded to this review

Although we certainly appreciate your stay and review; We sincerely apologize for any inconvenience you experienced during your stay at Gardentree Hotel. We are current;y addressing and correcting your concerns and issues to insure a much better stay upon your return. Thank you for choosing Gardentree Hotels.

Milwaukee
Reviewed 7 December 2016

1. no refrigerator in room they are wine chillers 2. When we went for site visit before our reunion they put on a dog and pony show. 3. our room was not cleaned daily because the maids did not want to get accused of stealing JUST NOT GOOD EXPERIENCE If it wasn't for me all ready sent out information and...

Review collected in partnership with this hotel
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Helpful?
Thank tammie52
GardentreeHotels, General Manager at Gardentree Hotels, responded to this review

Thank you for your review and your choice to stay with us. We do apologize for your inconvenience you experienced. We have addressed and corrected each issue and concern you expressed in your review. As for the refrigerator, each room has one. Only the top part is a wine cooler/chiller. We do have freezers upon request. Happy holidays to you...

Reviewed 1 December 2016 via mobile

Everything was great. Comfortable and affordable stay. Easy access off the interstate. Warm breakfast in the am and friendly staff. Thumbs up! Cedric Vance was especially nice and informative! The best and friendliest employee there. He definitely deserves a raise!

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Helpful?
Thank Justine Ann H
GardentreeHotels, General Manager at Gardentree Hotels, responded to this review

Thank you for your stay and review. We try to provide our guest with premium hospitality and customer service. We are glad we made your stay enjoyable.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
This 4 story 110 room hotel, located in Memphis (Shelby Oaks Corporate Park) offers a safe quiet area with free parking located 20 minutes from Graceland and 15 minutes form the Memphis International Airport. Our amenities include free wireless internet in all common areas to include all floors of the Hotel. We also have an indoor heated pool and hot tub. ... more   less 

Additional Information about Gardentree Hotels

Address: 6101 Shelby Oaks Dr, Memphis, TN 38134-7400
Region: United States > Tennessee > Memphis
Price Range: ₹ 4,950 - ₹ 8,077 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Gardentree Hotels 2.5*
Number of rooms: 140
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Questions & Answers

Here's what travellers have asked, with answers from Gardentree Hotels staff and other travellers.
8 questions
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Milton Keynes, United Kingdom
7 months ago
10 months ago
11 months ago
Rainsville, Alabama
over a year ago

See all questions (8)

Questions? Get answers from Gardentree Hotels staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Too much noise, wet floors and disgusting breakfast! Mexican lady cannot speak English and tries to tell people what to do--YEAH RIGHT!”
 of 5 bubbles 688ryans, 28 Mar 2017 | Read review
“Don't believe "good" ratings at this hotel.”
 of 5 bubbles KelE0922, 27 Mar 2017 | Read review
“Try to get a room on the first floor near the Front Desk. A lot of winding hallways in this place.”
 of 5 bubbles HLarkin, 10 Mar 2017 | Read review
“Do not even consider this hotel!!!!!!!!!”
 of 5 bubbles bobbyc652, 9 Mar 2017 | Read review
“Probably best to get one where you can keep an eye on your car in the lot.”
 of 5 bubbles 956merleg, 17 Aug 2016 | Read review
5 of 5