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Gardentree Hotels

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195 Reviews from our TripAdvisor Community

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Showing 184: English reviews
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Southfield, Michigan
Reviewed 6 days ago NEWvia mobile

TERRIBLE! Don't stay here! We were switched from the first room they put us in due to a malfunction in the smoke detector! The room was shabby! The beds were awful! It was uncomfortable and it made so much noise when you moved! The Frig didn't work, toilet was stopped up, hallways stinky, they didn't clean our room after the...

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Helpful?
Thank drivebabe
Jackson, Tennessee
Reviewed 6 days ago NEW

Very easy access to the interstate and to several restaurants around the area. The room could use some minor improvements, but overall decent place to stay. Kim was wonderful at the front desk! She was very nice and sweet!

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Helpful?
Thank Sherika H
Chicago, Illinois
Reviewed 2 weeks ago

We stopped in Memphis on our way to New Orleans. The Gardentree is nothing fancy, just a place to sleep & shower. The Staff is excellent though! Very friendly & helpful. A good, clean room and bathroom. A decent free breakfast. Free Wi-Fi and parking as well. A good value for the money.

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Helpful?
Thank HLarkin
GardentreeHotels, General Manager at Gardentree Hotels, responded to this review

Thanks for your stay and review. We are glad we made you happy during your stay.

Rapid City
Reviewed 2 weeks ago

Booked online... BIG MISTAKE!!! Got to the hotel and the lobby was ehhhh.... Checked in. Went from lobby to back hallway and we were in hell!! We got room 115. opened the door and the room was terrible!!! ammentities were old. Beds were older, curtains had rips in them, beds were made but linen was not fresh. The floor was...

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Helpful?
Thank Bobby C
Charlotte, North Carolina, United States
Reviewed 4 weeks ago

The room was decently clean but if you looked behind dressers and furniture there was trash and dust. The door to the room wasn't able to be locked with an additional safety lock as it was missing. In the "atrium" area around the pool it was very dark at night as if the bulbs were burnt out or they were...

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Thank Michael J
Richmond
Reviewed 14 February 2017

Planned a trip to Graceland to celebrate my husbands birthday. Booked this hotel through booking.com. In general the hotel was clean and friendly. Nice indoor pool area with hot tub. Little bothered by the cloudy water in the hot tub. But what we found more concerning is our second day there by two in the afternoon when we arrived back...

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Helpful?
Thank Donna T
GardentreeHotels, General Manager at Gardentree Hotels, responded to this review

We appreciate your stay and review. We do apologize for the inconvenience you experienced and we have addressed and corrected the issue.

Reviewed 8 February 2017

I see a mixed bag of reviews on this hotel. Don't ignore the negative ones! Our room (102) had cobwebs in the ceiling corners. Paint was peeling off the walls near the window. The TV picture was blurry on every channel. The bathroom...well I'll be kind and say that it is in need of a cleaning and repainting. Don't know...

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Helpful?
Thank Amy O
GardentreeHotels, General Manager at Gardentree Hotels, responded to this review

Thanks for your stay and taking the time out to write a review. We apologize for the inconvenience you experienced during your stay. We have addressed and corrected each issue and we hope you choose us again.

Clarksville, Tennessee
Reviewed 29 January 2017 via mobile

All I can say is that the front desk clerk was fabulous. She was super busy but did her job with excellent! The rooms are a good size. Clean and comfortable. I didn't use the pool but it looked clean. Breakfast was compatible with the chain hotels. I will be back.

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Helpful?
Thank blessed4everblessed
GardentreeHotels, General Manager at Gardentree Hotels, responded to this review

Thank you for your review and for your stay with us. We appreciate the high rating. We take pride in customer service. Looking forward to serving you again.

Reviewed 25 January 2017 via mobile

Came to Memphis chasing the Graceland dream! Picked this hotel on booking.com and was not disappointed!!! The staff are super nice and the room was perfect. Been in America for 3 weeks traveling and was best shower we have had so far!!! Totally recommend! :)

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Helpful?
Thank Elynor C
GardentreeHotels, General Manager at Gardentree Hotels, responded to this review

Thank you for your stay and review. We are glad we made you happy during your stay. Looking forward to providing even better hospitality to you upon your return.

Atlanta, Georgia
Reviewed 13 January 2017

I stay here a lot, I love the service, spicy eggs and beds. We stayed here during the icy weather. They made us feel as if we where the only guest in the hotel and it was full. keep up the great work gang

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Helpful?
Thank Cevin J
GardentreeHotels, General Manager at Gardentree Hotels, responded to this review

Thanks for your stay and your review. We are glad we made you happy during your stay with Gardentree. We look forward to serving you again.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
This 4 story 110 room hotel, located in Memphis (Shelby Oaks Corporate Park) offers a safe quiet area with free parking located 20 minutes from Graceland and 15 minutes form the Memphis International Airport. Our amenities include free wireless internet in all common areas to include all floors of the Hotel. We also have an indoor heated pool and hot tub. ... more   less 

Additional Information about Gardentree Hotels

Address: 6101 Shelby Oaks Dr, Memphis, TN 38134-7400
Region: United States > Tennessee > Memphis
Price Range: ₹ 4,974 - ₹ 8,116 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Gardentree Hotels 2.5*
Number of rooms: 140
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Questions & Answers

Here's what travellers have asked, with answers from Gardentree Hotels staff and other travellers.
8 questions
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Milton Keynes, United Kingdom
7 months ago
10 months ago
11 months ago
Rainsville, Alabama
over a year ago

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Questions? Get answers from Gardentree Hotels staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room on the first floor near the Front Desk. A lot of winding hallways in this place.”
 of 5 bubbles HLarkin, 10 Mar 2017 | Read review
“Do not even consider this hotel!!!!!!!!!”
 of 5 bubbles bobbyc652, 9 Mar 2017 | Read review
“Probably best to get one where you can keep an eye on your car in the lot.”
 of 5 bubbles 956merleg, 17 Aug 2016 | Read review
“view your room first and select a room away from the indoor pool”
 of 5 bubbles DanR13, 14 Aug 2016 | Read review
“Always request a room away from elevator, stairwells, and if at all possible request to not be placed around noisy group bookings.”
 of 5 bubbles james309, 5 Aug 2016 | Read review
5 of 5