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Residence Inn Memphis Downtown

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#4 of 137 Hotels in Memphis
Certificate of Excellence
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635 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn Memphis Downtown
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Showing 626: English reviews
Reviewed 19 August 2013

You will see lots of people stating that this hotel has a fantastic location situated within walking distance of the downtown area. This is absolutely true. In fact, as far as location goes, this hotel takes the cake. The hotel's historic past also adds to the charm of this location. The breakfast was well presented and the food was hot...

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Helpful?
Thank Kkw83
rooftopviews, Director of Sales at Residence Inn Memphis Downtown, responded to this review

Thank You for your feedback. We are in the middle of a full hotel renovation we hope you will come back and stay in one our new guest suites very soon. If we can help you with any upcoming reservations Best Regards Tracey Henninger

Charleston, Illinois
Reviewed 14 August 2013

This was our fourth stay at The Residence--a chain hotel with a boutique feel. It is definitely time for a remodel, but they are currently in the process of doing so (and the design photos show that it will be just as tasteful and in keeping with the historic building as the current design). As well, the need for a...

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1Thank bobbi222
rooftopviews, Director of Sales at Residence Inn Memphis Downtown, responded to this review

WOW What a fabulous review of your stay at the Residence Inn. Glad you enjoyed the beautiful views of the Mississippi River from our rooftop. Nice place to unwind. Our Staff strives to provide outstanding guest service! We welcome you back again for your 5th stay soon! Have a wonderful Summer Thank You Tracey Henninger

Kansas City, Missouri
Reviewed 11 August 2013

This hotel is a decent choice for those wanting to explore downtown Memphis. Guests can easily walk to Beale Street, the Civil Rights Museum, or the riverfront. Those not wanting to walk have easy access to the trolley. Staff members at the hotel were cheerful and helpful. Our only complaint would be a problem with the air conditioning in the...

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Helpful?
Thank KCJen
rooftopviews, Director of Sales at Residence Inn Memphis Downtown, responded to this review

i am sorry your stay was not upt to our standard and are we do hope you come back and give us another try as soon as our renovation is complete . All our suites are being remodled and updated and we will have brand new HVAC units. Please contact me directly at 901-578-3700 when you plan on returning. Best...

Briarcliff Manor, New York
Reviewed 5 August 2013

Hard to write an objective review. My daughter is a platinum Marriott Rewards member and got us upgraded--to a top floor suite with direct access to the rooftop deck (currently under renovation but quite usable with BBQs and patio furniture; nice view of city and Mississippi River). So judging the rooms is difficult. I will say the room, as well...

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Helpful?
Thank Scohenskis
rooftopviews, Director of Sales at Residence Inn Memphis Downtown, responded to this review

Thank You and your daughter for being a loyal Marriott Rewards Member! We appreciate you. I am so happy to hear you enjoyed the local attractions and had a chance to see the Duck March at the Peabody. We look forward to having you back again soon Tracey Henninger

Harvey, Illinois
Reviewed 2 August 2013

If your considering going to Beale Street don't overlook this hotel. It's located in the heart of downtown Memphis and is in walking distance of anything your considering doing. There is also a Family Dollar across the street which is a sweet deal. Me and my family frequented there quite often during our stay for little things we needed at...

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Helpful?
Thank Yvette S
rooftopviews, Director of Sales at Residence Inn Memphis Downtown, responded to this review

Thank You for your kind comments! We are very happy you enjoyed your stay. Best Regards Tracey Heninger

Australia
Reviewed 27 July 2013

We really enjoyed our 3 night stay at The Residence Inn hotel. We had a very very warm welcome, our room was very spacious, clean & well appointed; (more like a suite); the bed was very comfortable too. A complimentary breakfast , with ample choices, is served in a very ambient, elegant antique- style area. The laundry was a bonus...

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Helpful?
Thank taurus8
rooftopviews, Director of Sales at Residence Inn Memphis Downtown, responded to this review

We appreciate your feedback and appreciate you taking the time the share your experience on our Trip Advisor site. We pride ourselves in providing great customer service and we are happy to hear you enjoyed your stay. We hope to see you again soon Best Regards Tracey

Richmond, Virginia
Reviewed 14 July 2013

As a Marriott Rewards Member I am particularly fond of the Residence Inn hotels. I really enjoyed my stay here. I understand some of the complaints mentioned in other reviews as My opening experience was not necessarily great. There was no one at the front desk when I arrived. However, another employee walked by and went and grabbed someone so...

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Helpful?
Thank Clemente71
rooftopviews, Director of Sales at Residence Inn Memphis Downtown, responded to this review

Thank You very much for your kind words-we are thrilled hear you enjoyed your with stay with us! We look forward to having you again and Thank You for choosing the Residence Inn by Marriott Memphis Downtown. We appreciate your business Thank You Tracey Henninger

Reviewed 3 July 2013

We were only here for one night but the standard of the hotel was fine. It does need some renovation here and there but it's clean and comfortable. The location is good: a short walk to Beale Street (but far enough away not to get the noise) and right next to the streetcar line. Breakfast is included and is a...

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Helpful?
Thank nick_in_2010
rooftopviews, Director of Sales at Residence Inn Memphis Downtown, responded to this review

Thank You for taking the time to share your stay on our Trip Advisor Site. Happy you had a chance to visit Beale Street! Always a lot of great music and food. We are happy to hear you would return and we look forward to seeing you soon! Have a wonderful Summer. Best Regards Tracey Henninger

Maryville, Tennessee
Reviewed 27 June 2013

The previous high marks for this property must be a reflection of the poor selection of offerings in Memphis or the booze on Beale Street. This hotel is simply unacceptable. Upon arrival there was nowhere to park, no valet and no one at the front desk. Once I tracked down someone to check me in, there was no further assistance....

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Helpful?
1Thank Hucksterling
rooftopviews, Director of Sales at Residence Inn Memphis Downtown, responded to this review

Thank you very much for your feedback regarding your recent stay with us. We are sorry to hear that our facilities were not up the standard our guests have come to expect. Please know that we taken your feedback to our operations team so they can address the issues that you experienced while staying with us. We hope you will...

Sydney, Australia
Reviewed 26 June 2013

Such a wonderful building from the exterior & location is excellent. On arrival midday reception was not personed & I waited & called ou for quite some time. A driver form Blue City Tours was also in the lobby so I asked where the staff were. He didn't know. After about 1/4 hour someone appeared & stored my luggage till...

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Helpful?
Thank Clio H
rooftopviews, Director of Sales at Residence Inn Memphis Downtown, responded to this review

We apologize your stay was not up to our standards but we do hope you will come back and see us after our full hotel renovation next year. If I can personally assist you with your reservations please contact me at 901-578-3700. Best Regards Tracey Henninger

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Self-Serve Laundry

Additional Information about Residence Inn Memphis Downtown

Address: 110 Monroe Ave, Memphis, TN 38103-2510
Region: United States > Tennessee > Memphis > Downtown
Price Range: ₹ 12,260 - ₹ 20,706 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Memphis Downtown 3*
Number of rooms: 90
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Also Known As:
Residence Inn Memphis Downtown Hotel Memphis
Memphis Residence Inn
Hotel Style:
#5 Family Hotel in Memphis
#5 Romantic Hotel in Memphis
#17 Business Hotel in Memphis
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Memphis Downtown staff and other travellers.
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over a year ago
Lincoln, Nebraska
3 months ago
England

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Questions? Get answers from Residence Inn Memphis Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner suites on higher floors should be requested.”
 of 5 bubbles CapitanBrad, 21 Nov 2016 | Read review
“higher up, better view!”
 of 5 bubbles 322billt, 8 Nov 2016 | Read review
“Room 1108 two bedroom had large living room and separate kitchen with excellent views”
 of 5 bubbles bpmd50, 19 Oct 2016 | Read review
“The 06 rooms are good.”
 of 5 bubbles 524bobj, 30 Sep 2016 | Read review
“Views from the rooftop patio are great. Make sure you hit the rooftop party if they have on during your visit.”
 of 5 bubbles RRP1968, 24 Aug 2016 | Read review
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