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Homewood Suites Memphis - Hacks Cross

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Traveller (26)
Room & Suite (35)
Dining (7)
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Overview
  • Excellent47%
  • Very good22%
  • Average13%
  • Poor10%
  • Terrible8%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
3 Star Hotel
All hotel details
Additional information
Offers from Homewood Suites Memphis - Hacks Cross
Special Offer: Double Points, Every Stay
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Offers from Homewood Suites Memphis - Hacks Cross
Special Offer: Double Points, Every Stay
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (481)
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222
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63
49
39
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All reviewshome away from homeevening receptiongreat place to stayextended staybusiness tripmemphis areaenjoyed my staywould highly recommend this hotelcomplimentary breakfastfront desk staffeach morningwafflesbettykrogergermantownmaintenance
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41 - 45 of 478 reviews
Reviewed 1 October 2017 via mobile

The hotel has changed a bit but it is still a good place to stay if you need to be at Hacks Cross. My room this time was on the third floor all the way in the back. Luckily I am trying to get my...More

Thank Bonnie D
Response from Casey T, Manager at Homewood Suites Memphis - Hacks CrossResponded 8 October 2017

Thank you for taking the time to let us know about your stay here at Homewood Suites by Hilton Memphis Southwind. We are delighted that you enjoyed your stay. We will be sharing your remarks with the hotel staff to ensure that we are continuing...More

Reviewed 26 September 2017

Great getaway hotel, the pool area works well and the BBQ area is open and inviting. Parkimng is plentlyful and located well around the hotel. Location works well and expressways are close. Breakfast area cleanMore

Review collected in partnership with Homewood Suites by Hilton
Thank Marvin M
Management response:Responded 27 September 2017

Thank you for taking the time to let us know about your stay here at Homewood Suites by Hilton Memphis Southwind. We are delighted that you enjoyed your stay. We will be sharing your feedback with the hotel staff to ensure that we continue to...More

Reviewed 20 September 2017

I stayed here for 3 nights on business. I came to the hotel with takeout to find that all the dishes were dirty in the dishwasher and even the plates in the cabinet were visibly dirty! I had to call 3 times and wait a...More

Review collected in partnership with Homewood Suites by Hilton
1  Thank Brittany I
Management response:Responded 21 September 2017

Thank you for taking the time to let us know about your stay here at Homewood Suites by Hilton. It looks as though we did not meet your expectation and for that we apologize. We will be sharing your feedback with the hotel staff to...More

Reviewed 18 September 2017

This was the most comfort and clean hotel ever. The staff and breakfast was excellent. Will always make sure I stay at homewood. The area was great I really had a great stay everything was nice and roomy.

Review collected in partnership with Homewood Suites by Hilton
Thank stacey j
Reviewed 18 September 2017

I have always had great luck with Hilton. This time they charged me for a movie which I did not order. When I talked to the hotel Manager she basically said I ordered it and I had to push a bunch of buttons to get...More

Review collected in partnership with Homewood Suites by Hilton
1  Thank jamesdL1875DE
Response from HiltonsofSouthwind, General Manager at Homewood Suites Memphis - Hacks CrossResponded 20 September 2017

Dear jamesdL1875DE, I am terribly sorry to see that you did not have luck with Hilton and our Homewood Suites during your time with us. I will take the matter of the movie charges up with the manager you spoke with and see if we...More

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Shuttle Bus Service
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Room amenities
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$ 114 - US$ 257 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Business Hotel in Memphis
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 114 - US$ 257 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Business Hotel in Memphis
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (26)
Room & Suite (35)
Dining (7)
Pool & Beach (2)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Lanalee L
26 September 2016|
AnswerShow all 3 answers
Response from Zeffreia J | Reviewed this property |
There is a non refundable 50$ pet fee
0
Votes
Sharon A
29 November 2014|
AnswerShow all 2 answers
Response from HiltonsofSouthwind | Property representative |
Hi, Sharon. We are about 20-45 minutes from Beale Street depending on traffic. If you go after/before rush hour, it will be closer to the 20 minute range. Just stop by the desk and we will give you printed directions with... More
0
Votes
Room Tips
"Join the rewards program, you will have access to additional amenities and rooms."
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"Choose a 4th floor room to avoid noise from rooms above."
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"Stay on north side rooms, south side is behind Kroger and people throwing things in dumpster will wake you..."
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"Get a room on the second floor - or request on away from the entrance doors"
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