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We spent one night at this location during a recent road trip that took us through Memphis. The hotel was conveniently located just off of the I-240 loop, and it took us only 20 minutes to get from the hotel to downtown.
The staff was...More
Thank Keith R
Response from Betty S, General Manager at Comfort Inn & Suites Airport - American WayResponded 17 August 2017
Thank you so much for taking the time to share you feedback with us. We want to thank you for choosing our hotel for your stay in Memphis. We are happy that we delivered the kind of stay we strive to give to all our...More
Our trip was both business and pleasure, arranged by my spouses employer. The hotel was an excellent value and exceeded my expectations. Very clean rooms, in good repair, fantastic bed and quiet despite being full. The breakfast was good and the gentleman overseeing the serving...More
I will not be staying at this hotel again. Our bathtub had hair in it that wasn't ours. Our carpet had stains in it of what looked like blood and the hallway wreaked of marijuana. The free breakfast option was your typical free breakfast. Nothing...More
Thank Michelle B
Response from Betty S, General Manager at Comfort Inn & Suites Airport - American WayResponded 15 August 2017
I am sorry that you were not pleased with your stay. I wish that you had brought this to our attention and we would have been happy to move you to another room. Our breakfast is the breakfast per the Comfort Inn standards and feel...More
First I'd like to say that we would stay in this hotel again, as I spent a lot of time looking and it was the best price I could find with an indoor pool. The indoor pool was the prime amenity we were looking for,...More
Response from Betty S, General Manager at Comfort Inn & Suites Airport - American WayResponded 26 July 2017
Thank you for taking the time to share you comments with us in regard to your recent stay. I take all your comments very seriously and arm addressing all your concerns. I so appreciate your comments in regard to the neighborhood. It is an older...More
We chose Comfort Inns because of its proximity to Oxford, downtown Memphis, and the airport. Accommodations and breakfast were good. Staff were helpful, knowledgeable, and friendly. We utilized the free shuttle service to the airport for our early morning flight.
US$ 77 - US$ 119 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
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Number of rooms
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Also Known As
Holiday Inn Express American Way/Airport Hotel Memphis ,