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Madison Hotel

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Room & Suite (343)
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Overview
  • Excellent56%
  • Very good25%
  • Average11%
  • Poor5%
  • Terrible3%
Travellers talk about
“rooftop bar”(317 reviews)
“junior suite”(47 reviews)
“mississippi river”(139 reviews)
Free Wifi
Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
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Reviews (2,166)
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Traveller rating
1,158
539
245
116
76
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1,158
539
245
116
76
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All reviewsrooftop barjunior suitemississippi riverbeale streetboutique hotelfire pitmini barvalet parkingturn down servicelarge bathroomvalet servicebeautiful hoteldowntown memphisfew blocksmud islandsouthern hospitalitycivil rights museum
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551 - 555 of 2,134 reviews
Reviewed 14 February 2017

The Madison Hotel is in a great location for people exploring the city. There are many restaurants within a 5-10 minute walk. Beale Street is at most 1/2 mile away. This hotel is a really cute boutique hotel. The décor is nice and I love...More

Review collected in partnership with this hotel
Thank tiffanyw495
Reviewed 14 February 2017

The Madison is a terrific location, wonderful people, and such a fun Memphis atmosphere. The service was really good and personnel incredibly helpful and pleasant. I was there on business but will be back for a great vacation. Highly recommend!More

Review collected in partnership with this hotel
Thank V1115EMwendym
Response from Cynthia J, Manager at Madison HotelResponded 16 February 2017

I am so glad that you had a great experience with us and with our team. Our team strives to make our guest stay more than a visit but an experience. Please come back to Memphis for a vacation. There is so much to do...More

Reviewed 13 February 2017

Everything was so nice and wonderful. The Valet guys was polite and welcoming. The front desk staff was so nice and friendly. The room was mind blowing and the rooftop bar was just a sight to see. I didn't want to leaveMore

Review collected in partnership with this hotel
Thank kaleayhp
Response from Cynthia J, Manager at Madison HotelResponded 16 February 2017

Thank you for taking the time to share your feedback concerning your recent stay at the Madison Hotel. Feedback from our guests is vital in our continued success in guest satisfaction. I am very pleased that you enjoyed your overall service and accommodation at our...More

Reviewed 9 February 2017

I have stayed at the Madison many times over the last 5 years. My recent experience was similar to what I have seen in the past. The staff was welcoming and the accommodations comfortable and well appointed (I like the upgraded iPhone dock/speakers). However, there...More

Review collected in partnership with this hotel
Thank 516randallp
Response from Angie H, General Manager at Madison HotelResponded 10 February 2017

Thank for your continued support and for your kind remarks. I will share them with the team. I am embarrassed by the issues that you mentioned about your guestroom - I will address with Housekeeping and Engineering immediately. The restaurant concerns have also been shared....More

Reviewed 8 February 2017

My boyfriend and I had a great experience at the Madison. Friendly staff and very clean! A little over priced, but great location. We got the Jr. Suite and loved the spacious room, love chair, coffee maker and bathroom. I would stay here again.More

Review collected in partnership with this hotel
Thank Lindsey H
Response from Cynthia J, Manager at Madison HotelResponded 11 February 2017

Thank you for taking the time to share your feedback with us. We are glad that you had an excellent experience at the Madison Hotel. We appreciate your kind words about our staff. We look forward to hosting you during your next visit in Memphis....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$ 209 - US$ 525 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Luxury Hotel in Memphis
#7 Romantic Hotel in Memphis
#9 Family Hotel in Memphis
#11 Business Hotel in Memphis
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 209 - US$ 525 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Luxury Hotel in Memphis
#7 Romantic Hotel in Memphis
#9 Family Hotel in Memphis
#11 Business Hotel in Memphis
Room types
Suites, Non-Smoking Rooms
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Traveller (485)
Room & Suite (343)
Dining (30)
Amenities (41)
Business Centre & Event Rooms (5)
Family and Play Areas (1)
Questions & Answers
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james S
21 March 2018|
AnswerShow all 4 answers
Response from Rahul M | Reviewed this property |
It used to be friendly, amazing, clean and vibrant. Now it just sucks! It smells. It is dirty! It is unfriendly! I wrote a review on TripAdvisor and no one from the hotel even responded. That should tell you how much they... More
1
Vote
lindafromNJ
3 January 2018|
AnswerShow all 3 answers
Response from Amy V | Reviewed this property |
We also were told cancellation would mean forfeiture of all costs. It was definitely a risk.
0
Votes
Marlo K
1 November 2017|
AnswerShow all 5 answers
Response from VenusRealtor | Reviewed this property |
Yes. If it's cold you may want to pay a few bucks and get a cab but it's not a far walk.
1
Vote
Room Tips
"Upper level rooms have great views of the river."
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"Ask for higher floors and views of the Mississippi to avoid street noise."
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"5 stars for service, sleep quality and rooms."
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"High floor is preferred."
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