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Madison Hotel

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#9 of 137 Hotels in Memphis
Certificate of Excellence
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1,516 Reviews from our TripAdvisor Community

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Showing 1,493: English reviews
Reviewed yesterday NEWvia mobile

Our stay began with meeting the Front Desk Manager, Felicia, who was unbelievably friendly and helpful. My fiancee and I had an awesome room with an extremely comfortable bed. Drinks and appetizers in the restaurant were served quickly and were very good.

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Helpful?
Thank Don S
Herndon, Virginia
HOTEL’S FAVOURITE REVIEW
Reviewed 24 May 2016

This is the best hotel in Memphis. First up is the staff - extremely friendly and helpful, they pay attention to needs and try and meet those before you ask. Ms. Eva, who works in room service in the mornings was simply the friendliest and most helpful hotel staffer I have every encountered anywhere. I truly looked forward to her...

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Helpful?
4Thank ontheroadforgci
About Hotel's Favourite Review
Kristy F, Director of Sales at Madison Hotel, responded to this review

Thank you so much for taking the time to share your experience with us! We are so happy to hear that you had a chance to enjoy all of the wonderful things that make our hotel so special. Eva is amazing! We look forward to seeing you again soon.

Little Rock, Arkansas
Reviewed yesterday NEW

I was staying during the St. Jude Marathon and was really pleased with the location of the hotel. It was within walking distance of the start line. Super close to a lot of great restaurants and really close to the trolly stop if you don't feel like walking or the weather isn't great. The hotel is close enough to Beale...

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Helpful?
Thank Melissa S
Maple Grove, Minnesota
Reviewed 2 days ago NEW

Staff- excellent. Hotel- Nice location. Close to everything. Room needed detail cleaning floor/shower but still clean/nice. Travel guitar in lobby with piano! Had dead batteries though. :-( Wanted to finish a song I was writing. I would stay here again.

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Helpful?
Thank Wade222
Las Vegas
Reviewed 3 days ago NEW

We enjoyed our stay the room was up to standards... clean, quiet: staff was friendly and professional. Will stay here on my next visit. If your in the area and need a great place to stay this is a perfect location downtown just valet the vehicle for $30 Dollars a day and walk, or catch the Trolley Car to Beale...

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Helpful?
Thank Kathlean W
Cincinnati, Oh
Reviewed 4 days ago NEW

The staff was professional in each department and the customer service was excellent. The Hotel has a very modern and warm feel with its décor. The pics of musicians made Burnham feel among the greats.

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Helpful?
Thank burnhamw
Milwaukee, Wisconsin
Reviewed 4 days ago NEW

Wowee! And I thought Thanksgiving with friends could not get any better. I was up before the crack of dawn on Thanksgiving morning for a 5:30 am flight, arriving in Memphis at 10:30 am for noon brunch with my buddies. We then spent the rest of the day sightseeing, so by the time I got to the Madison, I was...

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Helpful?
Thank SparklySunflower
Long Beach, California
Reviewed 5 days ago NEW

My girlfriend and I stayed in the hotel on a mini vacation and we really enjoyed our stay. The customer service was great and the room was clean. Although it seemed a little bit over priced but I think it worth it to be in the junior suite with breakfast served in bed. However, the hotel would not provide facial...

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Helpful?
Thank Aroh O
Dallas, Texas
Reviewed 6 days ago NEWvia mobile

We stayed at the Madison Hotel over the Thanksgiving holiday. All of the staff are very friendly and professional. However, we didn't find the hotel to be as clean as we'd hoped. The fixtures in our room were dusty and had obviously not been cleaned in quite sone time. The curtain sheers were ripped and needed to be replaced. It's...

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Helpful?
Thank Kevin S
Memphis, Tennessee
Reviewed 6 days ago NEW

Disappointed that upon walking in the room, all of the pillows were on the floor off of the bed. One of the pillows didn't even have a pillowcase on it. The cable connection was terrible. We were barely able to get any channels. I just feel as though getting a suite at the Madison was overrated ans should've been better.

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Helpful?
Thank TigerLion1125
Angie H, General Manager at Madison Hotel, responded to this review

I am so sorry that you were checked in to a room before it was ready. We have systems in place to prevent this from occurring - clearly, they need work. Thank you for making me aware of this situation. I assure you that your concerns will be shared and addressed. Our TV programming is provided by Comcast and we...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The jazzy spirit of Memphis is brought to life at the Madison Hotel. This boutique luxury hotel dazzles the senses with its striking interiors. Its contemporary style is best defined by its bold use of colors, geometric patterns, and modern furnishings. Sexy yet comfortable, this stylish luxury hotel is the select address for cosmopolitan travelers. It is known as downtown Memphis’ most celebrated luxury venue and the 1st Small Luxury Four Diamond Hotel – The Madison. ... more   less 

Additional Information about Madison Hotel

Address: 79 Madison Ave, Memphis, TN 38103-2137
Region: United States > Tennessee > Memphis
Price Range: ₹ 11,094 - ₹ 22,189 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Madison Hotel 4*
Number of rooms: 110
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Cheap Tickets, Travelocity, Odigeo, Orbitz, Hotwire and Jetsetter so you can book your Madison Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Madison Hotel Memphis
Hotel Style:
#4 Luxury Hotel in Memphis
#7 Romantic Hotel in Memphis
#10 Family Hotel in Memphis
#11 Business Hotel in Memphis
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Questions & Answers

Here's what travellers have asked, with answers from Madison Hotel staff and other travellers.
29 questions
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Questions? Get answers from Madison Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher Floors have a great view of the Riverfront!”
 of 5 bubbles melissasR3097ZM, 5 Dec 2016 | Read review
“Twilight Deck bar is a must-see.”
 of 5 bubbles SparklySunflower, 2 Dec 2016 | Read review
“Back corner room (306) nice but no view, little sunlight and next to the alley meant we were awakened at 5 am during noisy trash pickup.”
 of 5 bubbles CindiCF, 18 Nov 2016 | Read review
“Ask for a higher floor with views of the river.”
 of 5 bubbles SouthernBelleByBirth, 16 Nov 2016 | Read review
“In truth our room was excellent and very quiet on the fourth floor”
 of 5 bubbles 362graemes, 7 Nov 2016 | Read review
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