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Sleep Inn - Memphis / Bartlett

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Sleep Inn - Memphis \/ Bartlett
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119 Reviews from our TripAdvisor Community

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There are newer reviews for Sleep Inn - Memphis / Bartlett
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Showing 117: English reviews
Wisconsin
Reviewed 27 August 2016 via mobile

The hotel was ok. The rooms had a weird smell. Breakfast was average. The staff was very nice and friendly. We had a water problem in the bathroom and they addressed it right away, putting us in a new room.

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Helpful?
Thank Jamie H
GM-Memphis, Public Relations Manager at Sleep Inn - Memphis / Bartlett, responded to this review

Jamie, Thank you so much for taking time out of your busy schedule to give us some compliments as well as some great feedback. I am so glad to hear our staff is friendly! We strive to give all of our guests a stellar experience, and being cordial and welcoming is the first step. I do apologize that your original...

Clearwater, Florida
Reviewed 8 August 2016

The hotel is in a dicey part of town but there is night security. Staff was nice. Breakfast was above average. The hotel is under renovation and the folks doing it or overseeing it are not paying attention. The drawer pulls were on the INSIDE of the drawers and the sconce lamps on the wall still had the plastic film...

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Helpful?
2Thank rickklutts
GM-Memphis, Guest Relations Manager at Sleep Inn - Memphis / Bartlett, responded to this review

Thank you so much for taking the time to provide us with such awesome feedback. I do apologize about all of the issues you experienced with us during your stay. I am so happy to hear that the staff was doing a great job and the breakfast was good as well. It's great to know the things that are doing...

Reviewed 7 August 2016 via mobile

We stayed here for 1 night with our kids. The room smelled bad and the hallway was worse (it smelled like cat pee). the pool was closed for maintenence so the kids couldn't swim. the people at the front desk acted like they were annoyed helping me and I was only at the desk at check in and check out....

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Helpful?
Thank Jaclyn M
GM-Memphis, Guest Relations Manager at Sleep Inn - Memphis / Bartlett, responded to this review

Jaclyn, I do apologize about all the issues you experienced while you were with us! Our goal is to have everyone leave with a smile and a great experience. I'll definitely be talking to my staff to ensure we're not making the guests feel like they're a burden. I do apologize for the pool being down for maintenance and I...

Detroit, Michigan
Reviewed 3 August 2016

The room was okay for the price it was updated small awkward layout the bed was comfortable and it's quite at nite but the lobby is dirty the couch, chairs and carpet is really dirty advice since that's the first thing you see when you come in it needs a lot of attention. Make sure you inspection the bed my...

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Helpful?
Thank j1269
GM-Memphis, Guest Relations Manager at Sleep Inn - Memphis / Bartlett, responded to this review

Thank you so much for taking the time to give us some compliments and some very useful feedback! I'll be letting my team know to do a little more thorough inspection of the rooms and of the public areas, but I am so glad that we were able to get you in a more comfortable room so quickly! We'd love...

Monroe, Louisiana
Reviewed 1 August 2016

We stayed here this past weekend and I say an average hotel. No wifi, room phone did not work, and the carpet leading to the room smelled moldy. The breakfast was really ok. The hotel staff was really nice. The room was okay but needed updating. I will not stay here again.

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Helpful?
Thank Clara272014
GM-Memphis, Guest Relations Manager at Sleep Inn - Memphis / Bartlett, responded to this review

Dear Clara, Thank you so much for taking the time to give us really useful feedback! We cannot become better without knowing what are shortcomings are. I apologize for all of the issues that you experienced during your stay. We do have wifi, but I know there were some issues with it when you stayed, but in those situations we...

Huntsville, Texas
Reviewed 26 July 2016

I had a great three night business stay here. Aleysha and her staff were terrific. My room was neat, clean and everything worked as advertised. The rate was terrific and again cannot say enough about the staff. I received great suggestions for local restaurants and things to do. I know if I'm ever in this area where I will stay....

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Helpful?
Thank Dale K
GM-Memphis, Guest Relations Manager at Sleep Inn - Memphis / Bartlett, responded to this review

Dear Dale, Thank you so much for the stellar review! We love to see when we're doing things right! I'll definitely be letting my staff know to keep up the good work! We are so glad our hotel was able to accommodate you while you were on business. We know it can be tough being away from home, but we...

Reviewed 14 July 2016 via mobile

My family and I stay all over the country and travel a lot. My son wanted to go to the zoo for his birthday and take a friend so we decided to stay in Memphis the night before and we could get to the zoo earlier. We live about 2 hours away. 1st we were told breakfast closed at 10,...

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Helpful?
Thank Danielle H
GM-Memphis, General Manager at Sleep Inn - Memphis / Bartlett, responded to this review

I am sorry about all of the issues you had to deal with both during and after your stay. This is a situation that I think was misconstrued, and I am so sorry that it got out of hand. I take any issue with any type of bug in my hotel very seriously because this place is a reflection of...

A TripAdvisor Member
1 review
Reviewed 4 July 2016 via mobile

The only word to describe the Sleep Inn Memphis is awful! Our room, which was advertised as newly remodeled, was filthy. Stains on the walls, the tile, and the carpet. The office chair was torn up and broken...I nearly flipped out of when I sat down. Plus, our room had an awful smell, like a dirty baby diaper. Please stay...

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Helpful?
Thank A TripAdvisor Member
GM-Memphis, Guest Relations Manager at Sleep Inn - Memphis / Bartlett, responded to this review

I deeply apologize on behalf of my staff and my hotel about your recent stay with us. I can assure you we will be looking into all of the problems you addressed and fix them as soon as we possibly can. We, of course, do not want any guest to leave our property with a bad experience. We take all...

Paris, Missouri
Reviewed 23 June 2016 via mobile

Staff was exceptionally helpful about attractions and directions. Booked 2 rooms requested near each other, rooms were only 2 doors apart . Teenage girls could not use pool without an adult, age limit was 18. Hot breakfast was good. Rooms were clean and spacious. Good value for the price.

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Helpful?
1Thank Nancy B
GM-Memphis, Guest Relations Manager at Sleep Inn - Memphis / Bartlett, responded to this review

Nancy, Thank you so much for the awesome review! We love seeing constructive criticism, of course, but we also love seeing what we're doing right. We take pride in providing our guests with great experiences every time, and we hope to see you again the next time you're in town! Kind Regards, Amy Hartoon

Racine, Wisconsin
Reviewed 15 June 2016 via mobile

In short reasonable hotel for a sleeping room. That's all!!!! I checked previous reviews and I called the hotel To see if they were still an issue. Pool cold? Lady said it has been fixed so pool heated and ok. Ants a problem? She said no. Bad neighborhood she placed me on hold and came back and said they are...

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Helpful?
Thank Deda88
GM-Memphis, Guest Relations Manager at Sleep Inn - Memphis / Bartlett, responded to this review

Thank you so much for taking the time to review our hotel and give us feedback. We appreciate every comment we can get so we can constantly improve our guest's experience! Since you've stayed we have actually drained the pool, scraped all of the chipping paint out of the pool and we are in the works of repairing the heating...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Sleep Inn - Memphis / Bartlett

Address: 2855 Old Austin Peay Hwy, Memphis, TN 38128-5604
Region: United States > Tennessee > Memphis
Price Range: ₹ 4,152 - ₹ 6,059 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Sleep Inn - Memphis / Bartlett 2*
Number of rooms: 70
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Also Known As:
Sleep Inn - Memphis / Old Austin Peay Hwy Hotel Memphis
Memphis Sleep Inn
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Questions & Answers

Here's what travellers have asked, with answers from Sleep Inn - Memphis / Bartlett staff and other travellers.
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Questions? Get answers from Sleep Inn - Memphis / Bartlett staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“lots of conveniences in rooms but bring Lysol just incase.”
 of 5 bubbles SharonH926, 23 Oct 2016 | Read review
“Do not stay here!”
 of 5 bubbles Aggielu, 15 Apr 2016 | Read review
“Rooms facing the Motel 6 are quiet. No freeway noise”
 of 5 bubbles JuliO70, 31 Mar 2016 | Read review
“never had any noise on my visits”
 of 5 bubbles Miser, 4 Oct 2015 | Read review
“go somewhere else”
 of 5 bubbles davidbQ8238YI, 28 Aug 2015 | Read review
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