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DoubleTree by Hilton Hotel Memphis

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DoubleTree by Hilton Hotel Memphis
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949 Reviews from our TripAdvisor Community

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Showing 936: English reviews
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Reviewed 3 days ago NEW

Upon arrival to we did receive a warm greeting from the staff. Once we got up to our room, we then were greeted by a very large bug. We immediately called the service desk and they issued us a new room. Once we began to settle into our new room it became clear, the housekeeping was lacking. We had several...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Missy423
Chicago, Illinois
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago via mobile

Very pleased with our latest stay. Updated rooms and the staff was extremely accommodating and helpful. This is our new go-to hotel in Memphis. A special thank you to the front desk supervisor, Kevin for helping clear up my issues with Hilton customer service.

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2Thank Patrick S
About Hotel's Favourite Review
Memphis, Tennessee
Reviewed 4 days ago NEW

The atmosphere was great. Parking could have been better. Check in clerks were awesome. The facility was very clean. Linen and room had a pleasant odor. Left a snack in room after check out called back it was neatly packaged at front desk. Awesome stay....

Review collected in partnership with DoubleTree by Hilton
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Thank denise3361
Memphis
Reviewed 5 days ago NEW

Walls were very thin and we could hear everything. There was a 1/2 inch gap under the door and outside noise was very disruptive. Credit card processing system was having issues but was eventually sorted out. I had to leave and come back to check in. The staff was very friendly but for the rate, it was not worth it....

Review collected in partnership with DoubleTree by Hilton
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Thank marybD6642BS
Nashville, Tennessee
Reviewed 5 days ago NEW

Location was very convenient and every interaction I had with staff was great. Where the hotel disappointed a bit was in upkeep and cleanliness. I'm not super picky, but there were several simple things that could have been much better -- the streaks on the bathroom mirror were big and obvious; the grit and grime around the baseboards showed they...

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Thank 2kMOM
Nashville, Tennessee
Reviewed 1 week ago

This what I sent their supervisor 3 weeks ago and have yet to get a response. It is sad that this is how the hotel is ran. Mr. Frost, Thank you for your response. I understand that under the Family and Friend rate that upgrades are only available if you are sold out. When I asked your guest service rep...

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Thank jcaston2
London, United Kingdom
Reviewed 1 week ago

The hotel was okay, wouldn't say it was anything special. Staff were nice especially in the executive lounge. The location is not near downtown nor are any attractions close by. There are a couple of restaurants very close.

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Thank Craig G
Garland, Texas
Reviewed 2 weeks ago

I like be my stay food could have been a little warmer As for the check in I did the digital key which by the way is awesome but when I went to check in the first time they didn't verify my card so when my room was ready it didn't prompt me so I waited for about 40 and...

Review collected in partnership with DoubleTree by Hilton
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Thank Carrie J
Reviewed 2 weeks ago

This is the 2nd time I have reviewed this property. The rooms are clean, location is convenient, the only complaint I have is you dont really feel any different when you have diamond status. I had asked about a diamond upgrade when I arrived but was told they were sold out. I checked the hotel website as if I was...

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Thank Jake K
Baldock, United Kingdom
Reviewed 2 weeks ago

Great location for Memphis Racquet Club, nice breakfast, lovely beds. Quiet location but convenient for many restaurants. Nice pool and adequate gym but addition of a changing room would be greatwould be good.

Review collected in partnership with DoubleTree by Hilton
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Thank MarionS42

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Doubletree by Hilton Memphis is in the heart of the East Memphis business district and Clark Tower complex, next to The Racquet Club. Easy access to I-40 and I-240, just minutes from Memphis International Airport, offering free airport transportation. Complimentary Wi-Fi is available throughout the hotel. Graceland, Beale Street, National Civil Rights Museum, University of Memphis, Oak Court Mall and the Memphis Zoo with its rare giant pandas are all within minutes of this suburban Memphis hotel. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Memphis

Address: 5069 Sanderlin Avenue, Memphis, TN 38117
Region: United States > Tennessee > Memphis
Price Range: ₹ 8,319 - ₹ 16,442 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — DoubleTree by Hilton Hotel Memphis 3*
Number of rooms: 266
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia and Priceline so you can book your DoubleTree by Hilton Hotel Memphis reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Memphis Doubletree
Doubletree Memphis
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Memphis staff and other travellers.
7 questions
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Detroit, Michigan
Magnolia, Arkansas
over a year ago
Oxford, Mississippi
over a year ago

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Questions? Get answers from DoubleTree by Hilton Hotel Memphis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“a high floor”
 of 5 bubbles craigg530, 13 Mar 2017 | Read review
“Ask for the high rooms so you don't hear train noise”
 of 5 bubbles Charis2009, 25 Feb 2017 | Read review
“A Grocery store is roughly 1 block away (Whole Foods) and Kroger is 2 blocks away”
 of 5 bubbles dccharlie1, 10 Feb 2017 | Read review
“floors 4-8 are only available to HHonors members.”
 of 5 bubbles dawnd431, 14 Nov 2016 | Read review
“Great for family or business. Very convenient.”
 of 5 bubbles 617jakek, 25 Oct 2016 | Read review
5 of 5